Having decided to treat myself to a premium room I was not disappointed by the view, which was stunning. However, I was a bit disappointed with the overall experience because I wanted an easy holiday. I did not use the shuttle service from the resort as I had tried to contact them multiple times via multiple channels with no response. When the emailed to offer the service a few days before my trip, I had already made alternative arrangements. Arrived several hours before check-in, was not provided any information on where I could go or offered use of facilities until room was ready. No information about the hotel, entertainment/events, the local area, etc, in the foyer or my room. Room was very large and bed was comfortable. Bathroom dated, no hand soap or hand towels, and bath didn't drain properly. Good water pressure but inconsistent temperature, and mold in tiles. Restaurant only has buffet dinning, which is not value for money for me. I was unable to attend the Christmas buffet (on Christmas Eve) because it was sold out before I arrived. This seemed to be attended mostly by locals, which was great to see the support, however, difficult for visitors with limited alternatives. Pool area was nice but not enough loungers. Also, on Christmas day, someone by the pool had music going so loudly I could hear it with the balcony door closed and this was allowed to continue until around 8pm. So, overall, a little disappointing.

Good location, hotel is a bit dated with room in need of some minor repairs. No water provided or available anywhere in hotel. Nice pool, wifi good, friendly and helpful staff. Nice sunset view. Premium room. 5th floor.

AC not working properly in the room. Asked maintenance multiple times and they did not fix it and kept telling me it would cool down later. Mini fridge not cold, not ideal when baby food is stored in fridge. Hotel needs a refresh. Shower leaks all over and rotten wood found in bathroom. Pool was refreshing but unfortunately amenities mediocre.

For the price the bed was very large every morning nice view on the beach and small islands and every evening nice sunset just in front of the room lot of different style restaurants in the area easy to park the car

The room we had had a lovely view, the bathrooms were clean. Very comfortable beddings. What I didn't like were the drunkards around the place.

We really enjoyed our stay here. Great location and lovely staff. Thank you so much

The hotel looked soo great when we first arrived and in the photos. Unfortunately, when we arrived we got a room in a complex outside of the hotel area, behind some restaurants. The room was dirty, shady, not modern and seemed ready to fall apart. Rude staff as well. Would not recommend. Advertise with free wifi, it will only last 30 min with two people.

Very comfortable and near everything we wanted to do. A relaxing, no fuss stay.

We informed the hotel about the need to change our booking due to the strikes in the Isle of Pines, but we received no sympathy or refund. We accepted this, considering their refund policy. However, upon check-in, they marked us as a no-show despite us communicating our situation and our intention to check in two days later. Even though they were aware and had received payment, they gave our room away. When we checked in, we had to prove that our room had been reassigned. They provided us with a different room with poor air conditioning and offered no apology or effort to make amends. For instance, if I had made such an error, I would have offered a dinner voucher, drinks voucher, or extra Wi-Fi as a gesture of goodwill, but nothing of the sort was extended to us. Overall, it was a terrible experience, and we wouldn't consider returning even if offered compensation.

Good location but our area needed a spruce up

This property would of been great in its day… but sadly this is in need of some upgrades… I feel free wiffi these days is mostly normal especially in a non English speaking country it’s easier for translating if you have access to it and being able to make the most of things wiffi is needed to help experiences be better

Dated and small bathroom

Clean and tidy premium room. Was cleaned every day and towels refreshed etc. Lovely outlook over pool. A bit tired but perfectly fine. Could of done with a book in the room with instructions on using the safe, phone numbers for reception, dialling out, calling another room. Staff very friendly. Pool area lovely although a few of the chairs were broken. A bit of noise one night from a room partying til 4am. It should have been dealt with way before I called reception at 4am.

Room was big and spacious with pool and ocean views but that is where the highlight ended. Microwave needed to turn and plug in to use. Other than cup and saucer and teaspoons, no other plates or cutlery (including small knife) were provided. Ants located in the room in various locations. Body wash pump on the wall in the shower but NO cakes of soap at the two bathroom sinks. No shampoo/conditioner as usually expected. Sofa bed couch was simply a folded foam mattress and as a larger person to hard to sit on and get out of that I had to ask for a straight chair. TV on the table which takes up desk space. NO English subtitles on the tv and they no longer subscribe to even one English channel - surprising since so many neighbours are English speaking. Minimum internet they give you lasts 30 minutes tops and only gets recharged once a day - disappointing in this modern technological world where such reliance is necessary. Restaurant for breakfast was horrendous - overcooked bacon, undercooked scrambled eggs and COLD. Not worth Aus $52. Venue appears to be cost cutting. Disappointing and will not be back.

nice place

Basic room. No refrigerator - bathroom so small cannot sit on toilet

Value for money. Nice clean room, maintained and the stuff were super friendly, a special mention to Angie on reception. Would use again.

Great value for price. Great location, friendly staff and while not a hotel in the sense of the room service etc sense, it was clean, well maintained and in the heart of a great district with easy access to the bus to go anywhere else. Big thanks to Angie for being a wonderful welcome to our stay in NC.

Good hotel, reasonable price for noumea

One of our party tripped on an uneven path and broke an arm Staff were great, rooms were spacious and clean but let down by lack of soap sachets and very limited free wifi

Not a bad place to stay, but virtually no amenities, rather unhelpful staff (couldn’t even get a plate for the room, was asked to go fetch it from the restaurant ourselves), was told nothing would be open on the public holiday but almost every shop around the hotel was open… Room was fine, twin was a huge bed and a tiny bed… awkward choice for two friends traveling. Main city area is a long while away, but there are some things near the hotel (gets old quickly). View is spectacular, so buy some cheese and ham at the supermarket, get a baguette from the bread shop behind the Hilton and have yourself a dinner party. Overall, not great, but served a purpose.

Basic hotel but I have been very disappointed that they charged me for having broken a bathroom telephone that fell on the floor as we were maneuvering someone in a wheel chair and the bathroom is clearly not made to accommodate handicapped persons. This was an antique phone that cost more than the room charge itself. Not recommended.

Very clean - room cleaners did an excellent job

comfort rooms a bit dated but clean and comfortable. view from balcony amazing but noise from bar downstairs a bit loud at times but the view more than made up for this. staff very helpful

We stayed at the Nouvata Budget which is a 5minute walk from the main Nouvata building. It was a good low cost option.

1. Aircon was very noisy. No response to the request of changing room. 2. Having been waken up many times by the slam of doors of neighbors for some nights and totally could not sleep in a night because of the talking and giggling of a group of guests in a room until 5am. No regulation and poor sound insulation.

Property is clean and welcoming. we paid for one extra adult and the room service did not leave enough towels. So frustrating.

Super limited/basic accommodation. Beds VERY uncomfortable and very limited pillows/linens. Rooms are EXTREMELY noisy with peoples rooms nearby and corridor noise. You have to pay for any reasonable amount of internet, which is a pain. Lots of the building was under refurbishment, so wasn’t that nice. Pool is ok, quite cold, no towels provided for the pool.

Very centrally located for my work, with lots of dining options

My wife and I really enjoyed our stay at Nouvata on our honeymoon. The staff were helpful and friendly and knew English to communicate well with us. We enjoyed the large spacious bathroom, hot-tub, and beautiful sunset views from our room. Easy walking distance to shops, restaurants and beach. Thank you!

Lovely stay

Very nice