What a perfect little room to stay in while in town for work. The closet space could be a smidge bigger but honestly all else was lovely. The breakfast service on the lobby floor was also stellar. Bed was comfortable. Would absolutely stay there again!

Lovely hotel with comfortable bed, beautiful room, excellent dining and bar experiences (3 on property). Service was impeccable and the neighborhood is fun with lots to do. My only discomfort was the lack of a bureau to put clothes away. The bathroom, while large, had very little space to unpack cosmetics and such.

Hotel is tired. Bedding is horrible. Elevators are old and slow. A two-star property with four-star rates.

My friends and I were excited to go look at the view of Chicago from the Cabana Club on the 6th floor. After looking around for a few minutes, an extremely rude employee started walking towards us with a bad look on her face and when she got to the outdoor part said “You’re not allowed to be up here, it’s closed for a private party.” After telling her that neither my friends nor I were aware of this she rudely proclaimed that there was a sign on the first floor. We apologized for not knowing, or having seen the sign, and so we went back to our room. When we were back at the lobby subsequently, we found a sign next to the elevator that simply stated, “Closed for a private event”. But what happened to be closed for a private event was not actually indicated anywhere on this sign. It could have just as well been in reference to the Robey Cafe, which is right there in the hotel lobby only steps away from the sign. It was just very frustrating to get unrightfully chewed out by a member of the staff who had no intention of being forgiving or understanding of a simple mistake. I mean, god forbid we are able to use all of the amenities that are advertised to come with a stay that I pay my hard earned money for, right?

Fabulous location. Could have used more shelves and storage in room especially bathroom. Chic but not practical.

The Robey is an experience in itself. The rooms are amazing, the beds so comfortable, friendly staff, good restaurants, and great location. Unfortunately when our room was cleaned the coffee and cups, cream, etc…was not restocked. I called to the front desk but finally just went downstairs to the lobby and brought it up to the room. The only other issue we had was the tv did not work, not sure if it was the remote or the tv itself. I just think for $400+ a night there should not be issues. Regardless, it’s an amazing hotel and I would absolutely stay there again.

My mom and I stayed in the double queen room for 3 nights and had a fantastic stay. The room was beautiful and modern, the people were SO friendly, and atmosphere of the hotel was very hip and the rooftop was one of the best I've seen in the city. All around a great experience and despite it being a bit pricey, it was worth it. Great location next to the L

Convenient location. The staff was hit and miss. Some of the people working at the front desk were not very friendly/warm and did not speak slowly or clearly when they were explaining things. I had to ask them to repeat what they said ... I am 40 years old and not hard of hearing. I would consider staying here in the future, but only if there are improvements to the staff and their attitude.