Stayed at a 3 bedroom villa for 6 nights, excellent place for a family trip, the staff, food were great. 20 minutes away from center of town, if you want some peace and quiet away from the crowd, this is the place.

Good

I am happy with resort

Location and staff were awesome

Had a great time. 4 nights 5 days. The cart ride can be a bit bothersome but the staff responds quickly and usually they are at the door within minutes from the call. Very nice pool on each villa. Kids loved it and couldnt stay out of the pool for the majority of the stay. We also utilized the main pool and had some fun shooting at hoops inside the pool. The kiddy pool is also useful if you have infants. The spa was great. It also went well with the babysitting service at the kid zone. 2 hours of babysitting went well with 90 minutes of pleasure during the massage treatment. Only suggestion is that the staff may needs to change their uniform to something less formal? It seems like they were having hard time with the weather being so hot.

A lovely, relaxing place to stay. Great villa and private pool set up and approx 15mins car ride to both Da Nang and Hoi An so lots of great options to enjoy and explore. We went snorkelling to Cham Islands and thoroughly recommend also.

We booked the 2 bedroom garden villa. While it was the smallest on offer, it has well surpassed all our expectations. The service, serenity and facilities were all top notch. The service staff remembered all our names and trips which weren't organised through the hotel! The restaurants, pools and beach felt all so private. We thoroughly enjoyed the service at the spa - and as an added bonus - the jacuzzi and steam bath are complimentary. Room service was the fastest I have experienced too! My son loved it so much, he calls it his favourite place ever and wishes our home was just like this.

Very friendly and professional staff. The food is of very good quality. The room condition is abit old and show signs of wear down.

This resort is the absolute BEST!! The villa, amenities, etc. are world class but the best part of all is the staff. They are beyond amazing. I have too many stories that I don’t have enough room to tell here about how the staff went above and beyond in all situations. Alex and Chris especially were just incredible. Could not believe how much they showed that everyone truly cared about our stay and making it special. The beach was so beautiful and perfect. We traveled with four kids under the age of 10 and they all had the best time. We will be going back for sure. Thank you for the best stay!!

There are good people who serve our family kindly.

Staffs are very kind and fool is clean, so, it was good to swim. Everywhere is clean, so, cleaning in outside is very good. House keeping is also good, and when request something, they brought something quickly.

We just came back from the worst family holiday ever. We had to cut short our trip by a day as my older son had food poisoning after eating their welcome fruit plate. Whilst the staff were empathetic it completely ruined the entire holiday as we couldn’t do anything. The kids club is so so basic that my kids weren’t even interested to go in. The restaurant is so outdated and the menu is so bizarre. Nothing like a beach resort at all. Villa was huge but you can’t use the kitchen and all drawers are empty. No towels when you need them. This is definitely NOT a Marriott standard hotel. It’s 3 stars at most. Flooring tiles are loose, stained furniture and just everything has a very old, outdated feel to it. The telephone was broken and took ages for them to fix. The worst is their kids menu. The staff is unable to create somerting simple to provide to kids. English level of staff is awful. We went to the Hyatt regency for dinner and it was so much better. Just the whole atmosphere was more modern and price wise, aroind the same. Do not make the mistake and fall for the trap that this is a Marriott beach resort. It isn’t!!

KIndess of staff, Clean, Comportable

your staffs are very kind and impressive.

Amazing resort, best we have ever stayed at. The villas are amazing; luxurious marble opulence with the amazing reverse l shape pool. Monsoon restaurant and pool is stunning. Buffet breakfast was sensational so much variety for all nationalities! We are Europeans and loved it. We will definitely be back with entire family. Villas have downstairs bedroom which was perfect for my elderly parents. Many thanks, we really appreciated everyone’s hospitality.

Vinepearl defines luxury. The property was well kept. The private pool was clean. The villa was spacious. Staff was helpful. I didnt feel good one day and called the front desk to see where the closet pharmacy was and to my surprise they have nurses on call. They sent 2 nurses to my villa and checked me out. They really have thought of everything to make your stay comfortable. Food at the buffet did not disappoint. The staff that were giving us buggy rides remembered our name by the second time they picked us up. Beach is super clean, there was hardly anyone there. Felt like we had it to ourselves. Super friendly. Would stay here again.

I was so disappointed in my stay with Vin Pearl. I had stayed before and was so impressed with the incredible property. Apparently part of the Vin Pearl has just been bought out by Marriott—-the luxurious parts!!—-Yet the Vin Pearl sign still hangs over that newly bought entrance way too! The Vin Pearl Resort and Spa now offers a really crappy dining room , an ugly bar with stained furniture, and One pool that is like a condo community pool—soccer net and basket ball hoop at each corner. My accommodations had a huge stain on my bedroom carpet and my patio door had been forced open and would not lock without maintenance coming. I brought my sister here for her 60th birthday because the Vin Pearl had been so glorious before. I’m still in disbelief because I feel they misrepresented themselves on the web site—cross-posting pictures from the other Vin Pearl grounds that are no longer owned by Vin Pearl! This resort’s amenities are now run-down and no where you want to stay after flying across the world. The manager was the worst of all…very unhelpful. At one point the staff called our room to see if they could bring tea for us as compensation for misrepresenting their new lackluster resort.

good

Very Very good resort pool villa for everything to family trip. We did have a very happy time. Thank you.

I never would’ve expected that a non international establishment to have such high standards. The Villa we stayed was fabulous, the front desk was prompt, the buggy service was efficient and very friendly. However, language is an issue, the hotel staff struggles with English language, but then again, they are extremely patient and accommodating, so it’s still great in the end! :)

Good

Nice place

Tolle Anlage, 1a Service

great!!!

I am coeliac and the hotel kitchens took an extra special care to make sure there was a separate prep area for my food. Moreover they were happy to prepare non buffet meals for my breakfast. Kim and Thy were both very helpful on the concierge desk.

Everyone was ver nice except breakfast kitchen staff (seems like they were mad at something) but room and everything else was perfect

Nice and quiet facility. Staff was polite, helpful, and friendly. Breakfast was excellent.

Nice cozy place with friendly staff. A bit dated. Wear and tear in progress. Location is not ideal. There is nothing but the hotel in the neighborhood. Staff are friendly but their english speaking ability was poor. Language barrier was tough especially when I needed something via phone.

A very relaxed vibe, run by very friendly staff who are happy to help. Day spa is wonderful. Pool and beach are great too. Definitely recommend

Thank You to the amazing staff of the Vinpearl Resort and Spa. Everyone is friendly, welcoming and helpful during our stay. There was a problem with our original Villa, management moved us to another Villa and checked in with us to make sure everything was ok. Our daughter was sick during our stay and the clinic accompanied to the hospital to help translate for us. The buffet breakfast is extensive in what is offered and delicious. The hotel car which we used for a trip to Ba Na Hills is extremely comfortable, the driver very safe and healthy. The hotel also provides water and free wifi during the transfer. Thank you for a great stay.

Staff was very friendly

Out standing customer service. I will book again