Paid extra for upgraded room. Got a room above construction of new gym. jack hammering, hammers and grinding. Asked unhelpful uninterested desk staff for another room. Unlucky for them I speak Thai and understood everything they said about me. Offered me another room further away on property with single beds. Do not stay at this hotel Noisy and very rude staff that should try another career.

This property was only ok and you could do better for similar money. The room I stayed in was very dark with almost no natural light or opportunity for ventilation. It was also right above a food/drinks market and was very noisy at night until quite late at night. The room cleaning staff were lovely however and the location is convenient.

Beautiful room, lovely staff

The shower was suddenly hot, but the room was clean and very nice!

Lot of mosquitoes

Very good service at the beyond and the staff are extremely helpful. The pool area is really nice with a great view. A very good location and 2 min walk to the beach, 5 -10min walk to bangla road and lots of food places nearby.

Like the whole experience of staying in the hotel. I would definitely recommend to all I know. Top Complaints: Shower head can’t be secured to the holder, hot water not regular (come and go), the overhead rain shower should be cleaned as many holes are blocked and only one mirror in whole room (not even full length). Waffles and pancakes in the restaurant patio should be covered (dust from road and insects). Rooftop bar closed for works but this was advertised as an attraction. In conclusion, your good service thru the staff is my lingering memory of my stay.

Beautiful property and accommodations. Staff was friendly and efficient. Excellent location right across from shopping, restaurants/bars, and a few minutes walk from beautiful Patong Beach. I’m looking forward to having a longer stay there on my next visit to Thailand 😊

Only one rooftop pool was open, the pool with the seating circles was closed and appears to be in need of major renovations. Room was clean and bed was extra large and comfy.

It was nice and the room was spacious

At first I was impressed with the size and range of facilities of Beyond Patong ,reception was very good , tbe room size and style was good BUT , the view from the balcony was of a work site or dump of rubbish , no hot water just like warm ,the tap was hanging on for dear life in the bathroom , the air con was not working and they had to be called out three times , we were locked out of our room as the card did not work and they gave the impression it was our fault only to find out the battery had failed for the door we waited 30 minutes to get in our room In the heat of the day , and breakfast was full and forgetful , but the staff were lovely and always greeted us with a smile ,-‘also security seemed to be the last thing on anyone’s mind as anyone could follow you up to your room via the stairs ... and finally it just looked grubby in general ... we changed hotels just up the road which was 100% and cheaper

To noisy during construction and lazy staff in restaurant

非常舒適既一間酒店 位置佳 樓下就有野食 非常方便 下次一定再黎這間酒店 fully recommended

The staff were super friendly, the property was in an excellent location so we decided to extend our stay another three days. Seconds to the beach and steps to food vendors. Massage across the street as well as 7-Eleven. Scooter rental right outside the property. Nice pool. One of the nicest properties on Patong Beach.

Pool was shallow and pointless with dreadful music drowning out any peace. Stairs are a rabbit warren making you walk all over the place to get to the room. Breakfast was very poor. A lot of choice of badly cooked food crawling with insects. Waited an age for coffee. Room was a strange design with an island sink under poor lighting etc

I liked that the property was so handy to everything. I didn’t like the design of the hotel .. concrete jungle and so far to walk to get to some rooms.

The hotel is close to Patong Beach but a bit far from main road. The hotel room is spacious but no view. Breakfast is ok but suggest to extend till 11:00.

Great Location, .

Good location.Large rooms was greatBeautiful sunsetsBreakfast was a bonus and never disappointed

Good location. Large rooms was great Beautiful sunsets Breakfast was a bonus and never disappointed

The hotel is near to the beach so that is a plus. The pool, when you look straight across, looks wonderful with the backdrop of the sea. Look down and the sight is not so pretty. Just don't look down! It felt like being on a ship with portholes in the room and on the balcony. The sloping gangways to the rooms also gave this impression. The rooms are comfortable, but cleaners take no notice of the "clean my room" sign. We came back at 5:30 pm one day and it still wasn't done. The noise. From the road (apart from the singer!) Is mostly blocked out, but the room door is not soundproofed. Noisy! Breakfast is adequate. You can ask for bacon.There is plenty of Chinese food and a variety of breads. To get to the breakfast, its quite a walk out of the main part of the hotel and along a walkway. This walkway comes alive at night- many food stalls- all showing prices and the food you will get. Downside -chap singing, full blast. The way the hotel is designed, his voice just blasts through- upwards ti your rooms. We ate by the pool a few times, the food was ok. Here the service was good. We bought tickets to shows opposite the hotel. Good service! We got a taxi from the airport which was around 600 baht. Be aware, the taxi driver stops at a place where he allows people to come out and sell you day trips and shows. We declined and did this once we got to Patong. The ladies at the desk are lovely, the man was a bit brisk. The hotel is mainly made up of Chinese and Russian tourists.

Very comfortable beds

1) Staff efficiency is ok, but not really polite. 2) no fruit is allowed inside the room. 3) Humidity was high at the room 4) the bathtub was draining slowly. 5) nice facilities ,including the pool on roof level

The place looks very clean overall. It says is a4 start hotel but feels more like a 3. The rooms have a smell. When it rains all the water gets in the hallways. However, staff offered a good service and the location is very short to the beach.

Good Location, Friendly main desk staff, Good breakfast

Excellent facilities. Great location.

Amazing view, great rooms, great pool. Reception great. Would definitely go back.

The room was nice and clean, the staff friendly and the breakfast was very good, I would recommend this hotel for both families and singles.

Awesome location with great rooms and very friendly staff. Great size rooms with all you need.

Everything was perfect from beginning till the end. I will come here again

Hotel was great, no complaints I'd stay there again

Great hotel in a great location, 5 minutes from Bangla Street, minute from the beach. Rooms are spacious, clean and luxurious. The bed is very comfortable and the service at the hotel is excellent. The pool area looks exactly like the pictures and you can spend the pool until 21 pm. Breakfast is the only thing that not in good standard. Besides highly recommend the hotel, worth the money.