Staff were excellent and so helpful

Beautiful Riad with very helpful staff. They arranged for day trips and arranged taxis to the airport for us. Breakfast was also great. Loved the roof top too!

gem in the middle of medina- everything was almost perfect

The hotel was a perfect place to explore the city of Marrakech. Although it is in the heart of Medina, it is extremely quiet, but once outside, you are immediately in touch with authentic Marrakech culture. The staff were all extremely helpful and gave us detailed directions to restaurants and tourist attractions. The building is old and the water leak around the tap was not fixed until the end of the stay, so we were unable to take a shower on the last morning. Also, it was still cold in the mornings at the end of February, but breakfast had to be taken on the rooftop or in the courtyard, which was quite cold. Translated with DeepL.com (free version)

We had an amazing stay for 2 nights and we ended up canceling another reservation and coming back. The staff was super friendly and helpful, they received us with tea. The Riad is less than 10 minutes from the Bab Doukkala gate, which is a convenient place to get a cab to move to other parts of the city, but frankly since it’s inside of the Medina, might as well spend all your time exploring it. Tasty breakfast with plenty of options. Clean rooms with hot water and heater as well. The rooftop has plenty of places to eat or just lay and relax. There is a small pool on the ground floor, but we didn’t want to miss out on exploring so we didn’t used it. Hope to return soon.

A beautiful Riad with lovely staff. We were so well looked after by the team throughout - greeted and bags carried upon arrival, all explained and help for anything we could need during our stay. The Riad itself is beautifully decorated and rooms are individually styled. We are breakfast on the roof terrace on our first day for my husbands birthday - it was something really quite special :) Finding the Riad is pretty easy - it’s 2 minutes walk from a key road and 1 minute from 2 main market streets but once you’re inside its very peaceful and quiet - you can barely hear the noise from outside at all! Would recommend to anyone.

A big thank you to the lovely staff of the Riad, specially to Asmae , Yassin and Mohamed who make us felling so welcome 🤗😊 .The Riad himself is a stunning architectural building close to main city attractions ( we never need taxi 🚕, just walk ). Easy to be pick up by the local guides if you have booked different activities that need a pick up car / touristic transport!

Hot water didn’t work in our room, when they came to fix it, it was rusty. Listing of room looks like a tub, it’s only a shower quite deceiving. By the time the water came clear the hot water was all gone. The riad smells of smoke and if you have any respiratory issues this is not the place to stay. Did not have these issues at other riads we stayed at. Path to get to Riad is very remote and dangerous nearly got mugged coming into Riad at night. Had trouble with the key no one answers the door. No 24 hour service. No help bringing our bags to the car. Paid over 400 euro for the romantic suite what a waste.

Dar Dialkoum was a lovely, quiet, restful oasis in the bustling Medina. In easy walking distance of all I wanted to see and experience, helpful and welcoming staff, and beautiful facilities. Would highly recommend.

The Riad is beautiful. Tucked away behind an unassuming door in the windy streets of the Medina, this Riad has been well maintained with lots of places to sit and reflect. I particularly liked the simple roof terrace. Rooms are very spacious and in keeping with local design. A treat for anyone wanting to feel the local culture. Lots of things are walking distance, and there were some good spas nearby. However I struggled to find anywhere to buy bottled water - and whilst the Riad provided small bottles on request they subsequently charged EUR1 per bottle onto the bill at checkout. Service was where this accommodation was let down. They did not recognise Expedia VIP benefits - even on request. I contacted the Riad 4 days in advance of my stay to arrange their free airport shuttle pickup on arrival. This was confirmed. I waited 90 minutes at the airport but no one came. I then spent EUR8 on a private taxi - which meant finding and exchanging money at the airport. When using local taxis the Riad was much harder to find as the taxi can only drop off 300m from the property so you have to navigate the narrow streets alone. The host didn’t acknowledge this issue - only that the Riad manager didn’t work today and I should ask tomorrow. The manager was very friendly and easy to talk to - but only around on one of the three days. The other host had poor English comprehension - making communication difficult. Overall I wouldn’t stay again.

One of the greatest customer service I’ve ever experienced. Room and the rest of the Riad was beautiful, it feels like you’re in a spa all the time. This is a 5 star hotel in my book, I recommend this to anyone who is planning on going to Morocco.

We had a lovely stay at Riad dar Dalkoum 9 days after the earthquake. We had an issue reaching them by phone since hotels.com had the wrong phone number. They responded in a very timely manner by email. The staff was so accommodating and kind, especially Yasen who helped us by getting a cab and negotiating the rate, waiting with us until the driver arrived for an excursion and even communicated with the driver by phone to help with more specific directions. On the last day, he walked us through the market to help us find a specific spice and tea. He shared cultural information as well. The breakfast was lovely with fresh squeezed juice and omelettes. Lovely room and nice rooftop. Pool is not really for swimming but didn’t need. The hotel reception was also very helpful and kind providing tea after we arrived. We could not connect with the driver for airport shuttle but just took a cab for $8 USD. The Riad was tucked into the market so having a guide from the hotel would have been helpful. We were using GPS when someone “helped” us by walking us in circles and demanding a tip. Yasen helped shoo him away. Very happy with our stay!

I really enjoyed my stay at the Riad, I would definitely recommend this place, the food was really good and the staff was really friendly and helpful. Also the rooms were really nice.But one of the guys in charge of the door and assistance, was a little pushy about leaving a tip, which I really didn’t like because in the states that comes off as rude and poor service, it was not the younger one (yessim) it was the older guy

They were extremely rude from the second we walked in the door. Instead of a greeting, I was asked about my nationality. Although we addressed the issue and was offered an apology, it felt as if we weren’t welcome the rest of two nights.When we asked about the FREE airport shuttle that we were supposed to receive they told my husband to go get a taxi.Also, even though I had already paid for the rooms a month in advance they pestered me about paying the tourist tax each time they saw me in the courtyard. I was quite willing to pay just that they acted as if one was going to take off without paying the tourist tax, by asking repeatedly.They helped me to get a taxi when onward leaving but told the driver to charge us almost double the actual price. My husband and I travel a lot and have stayed on many riads always enjoy getting too know people wherever we stay and always had a great time in roads at Marrakesh.So this was quite disappointing.I was quite shocked at how rude the staff at this riad were too us. Also, we were told we could have breakfast on the roof, then we we asked about it they told us it was only downstairs. There was an uncomfortable feeling. I saw them being very kindly to other clients, and one reason I picked the riad was because of the great reviews. I honestly feel they have a negative attitude towards Black Americans.My husband is from Morocco and the staff speaks English. Please take note if you stay that this is what you may face.

Good

I really like my stay in Riad Dar Dialkoum, staff where SUPER friendly and VERY helpful. The Riad is very well decorated, great ambience and place to satay. It makes you feel better after a long day outside in the city. I hope to come back soon!

Staff is amazing. Location is what Inwas looking for

Yasin and Naima went above & beyond to make us feel welcome. We have never been so spoiled. The riad is beautiful and so tranquil. The rooms are big, clean, and beautifully decorated. The neighborhood is in a perfect location to walk to every part of the medina. Thank you for such an amazing experience!

Wonderful little hotel and so beautiful. We were so spoiled by Yatto. She was amazing and anticipated all our needs. Highly recommended.

The property is beautiful and well maintained. The layout is such that noise doesn't carry much and both daytime and at night it looks beautiful

rriving on Saturday the 14th of March, it was easy to understand why there are so many excellent reviews for this Riad. With the free pick up from the airport and warm welcome at this beautiful accommodation we were delighted that we'd chosen to stay here. However, it was the help and kindness from everyone at the Riad, particularly Yacine, when the Moroccan authorities made the decision to close the borders, due to Covid-19, that deserve so much more than a 5 star review! Having only been in Marrakesh for a day, Yacine drove us to the airport to try and find out what was happening as we hadn't had any communication from our airline. It was mayhem and we returned to the Riad with real concerns as to how we were going to get home. The Riad contacted the British Consulate for us and the next day we were given the advise to go back to the airport and do what ever we could to leave. Over 2 days we queued for hours to get a standby ticket and were so grateful to Yacine for organising for us to go back to the now closed Riad overnight, making this difficult situation easier to cope with. Thank you so much for your help - we wish you all the very best in these difficult times and hope to visit you again, when the world gets back to normal!

rriving on Saturday the 14th of March, it was easy to understand why there are so many excellent reviews for this Riad. With the free pick up from the airport and warm welcome at this beautiful accommodation we were delighted that we'd chosen to stay here. However, it was the help and kindness from everyone at the Riad, particularly Yacine, when the Moroccan authorities made the decision to close the borders, due to Covid-19, that deserve so much more than a 5 star review! Having only been in Marrakesh for a day, Yacine drove us to the airport to try and find out what was happening as we hadn't had any communication from our airline. It was mayhem and we returned to the Riad with real concerns as to how we were going to get home. The Riad contacted the British Consulate for us and the next day we were given the advise to go back to the airport and do what ever we could to leave. Over 2 days we queued for hours to get a standby ticket and were so grateful to Yacine for organising for us to go back to the now closed Riad overnight, making this difficult situation easier to cope with. Thank you so much for your help - we wish you all the very best in these difficult times and hope to visit you again, when the world gets back to normal!

The staff were friendly and welcoming, being very helpful and did everything required to make our stay as comfortable as possible. There were fresh flowers in our room and we were regularly offered complimentary teas. The Riad which is in a great location within the northern part of the Medina was kept very clean and there were lots of places to just sit and relax, including two roof top terraces. The British owner Aine was extremely helpful and showed a genuine interest in making our Marrakech experience memorable.

Both myself and my brother in law had a really pleasant time staying here. The staff are incredibly attentive, food was excellent, and the rooms were beautiful. The owner and her assistant were really helpful and a delight to talk to.

We had the best time, the staff was very friendly and helpful. Outstanding service!! The lobby, rooftop and the bedrooms were all beautiful and the location was great, in the Médina and walking distance to the main square. Loved our time there!

We had the best time, the staff was very friendly and helpful. Outstanding service!! The lobby, rooftop and the bedrooms were all beautiful and the location was great, in the Médina and walking distance to the main square. Loved our time there!

Excellent service! A quiet oasis in the hubub of Marrakesh. It was an excellent retreat to come back to after a long day of sight seeing.

Excellent service! A quiet oasis in the hubub of Marrakesh. It was an excellent retreat to come back to after a long day of sight seeing.

This is an amazing place, a little oasis in the Medina. Close enough to the action yet located in a quiet neighborhood. Everything about our stay was excellent! The staff, the food, the room, the breakfast. We enjoyed our visit to marrakech even more because of this wonderful hidden gem!

This Riad is great, service is very kind and attentive, room is very clean, good air conditioning, beautiful Marroc decoration. I got sick during my stay and the hotel staff helped me a lot to get ok again, helping with drugstore, preparing a new diet and lot of attention. I felt lucky to have them around me.

This Riad is great, service is very kind and attentive, room is very clean, good air conditioning, beautiful Marroc decoration.I got sick during my stay and the hotel staff helped me a lot to get ok again, helping with drugstore, preparing a new diet and lot of attention.I felt lucky to have them around me.

We had a great stay. The breakfast was delicious and the riad was in a great location.