Front door was locked when we arrived at 8pm. Waited outside for 10 minutes before the service desk clerk came back to unlock it. She said she was helping someone with their room. She was polite but it was still an awkward arrival. We won't be staying here again.

Very nice

It is cleaner outside than in the actual room. Questionable clientele. I would not recommend this location for a family.

E Every team very good service very clean and nice people

Very comfortable beds. Friendly and nice staff at front desk.

A very pleasant stay. Everything was very satisfactory

We stayed in a Deluxe Suite w/sofa bed. The outdated sofa bed had stains all over it. The mattress had holes underneath. Just nasty!! Our son had to sleep with us. We slept very uncomfortable! Not worth the money!! We paid a total $203 with tax for 1 night stay.

The hotel was dated. Our room was a “suite” but really just 2 large rooms. While it met the test for size, its dirty fold out couch and sparse industrial furnishings made it not cozy at all. The water flow in the toilet was terrible, requiring multiple flushes each “visit”. The hotel also used a very powerful cleaning solution which we could smell in the hallways and in our room. On the one hand, we felt good that it was sanitized. On the other, it smelled so strong that it was overpowering. I think we ultimately got used to it, but it wasn’t good. We also made the mistake one day of putting the DND sign on the door when we went down for breakfast. Per the front desk, Apparently housekeeping goes around once in the morning and checks for those. Even though we removed the sign upon leaving for the day around 10:00, our room was not serviced. On the plus side, the staff was friendly. That said, nothing about this place would make me rush back there.

Clean, well kept property. Easy check-in and front desk staff was kind, welcoming and professional.

Not in the best of location. Including the Arboretum in the name is deceptive since its not nearby. Emplyees were fine, however we never got our room cleaned and I had to go get soap and clean towels after we came back from being out all day. They ran out of bath towels and they had to give me pool towels. The morning of departure my husband went to get breakfast and they were out of bread and other items he wanted. This was at 7:30 am. On a Tuesday. Very disappointing and we will not be staying at LaQuinta again.

Friendly staff and there’s so many dinning options available

This particular hotel is starting to show it's age along with the customer service is on the decline. I have been staying at this particular one for the past 7 years and I've started to notice the neglect.

The shower floor was slippery

I have stayed there before. I enjoy staying at that LaQuinta it is nice. The staff is pretty kind as well.

They need to renew the television to have access to Netflix

Nice new, clean hotel. Area around the hotel is not particularly attractive, but there is a starbucks and golden coral, and La Fitness next door.

Upon arrival, I decided to do an early check in. According to the room that was booked for me, there wasn’t any available. However, manager was able to give a different room from what was booked. That was really nice compared to not being charge for the style of it. However, the room was dirty, walls had stains on them, lamp on desk had food on the fixture, bed sheets were not clean, shower was still dirty from last person stay, someone covered the smoke detectors up with plastic I guess to smoke in the room so I took those off due to not trying to be charge for assuming I smoked in the room, and on top of it all, there were roaches crawling in the wall. I plan on staying until Sunday, but I decided to go to another hotel due to the cleanliness needs improvement. The staff is always nice but there needs to be some changes when it comes management double checking rooms to make sure they’re together before they are booked.

Staff was friendly and helpful

Bad smell when 1st checked in, 2nd floor Room was dirty, only trash & bed done by housekeeping. Very low water pressure in shower. Blood, coffee, and dead & live roaches found in room. $100 room deposit. Room next door tv blaringly loud. No channel listings available for guests.

The staff was friendly and hotel was comfortable. However, the door had trouble latching and the faucet was very loose. Reported this to management. Overall, good and will stay here again.

The shower floor w.as extremely slippery.

Great place to stay, cool that restaurants and shopping surrounded my stay! Definitely staying there again!

As we walk in the elevator we noticed floors really sticky We had the worst experience it was very dusty mirrors baseboards bathroom there were hairs in the shower, the bed sheets had a bad smell etc….. the only good thing about the hotel was the breakfast area was very clean and hot breakfast was really good tha lady was very aware and kind

Great service! Though walls are pretty thin and you can hear the people next to you. Besides that great!

The staff is very friendly and helpful. The rooms are clean and beds comfortable

Room was filthy. Refrigerator had chocolate on the shelves. Found jelly beans and chocolate on the floor next to the sofa. Painting on wall has something splattered on it. Ironing board was in the closet but the iron was missing. Couldn’t iron our clothes.

Check in took awhile due to computer. Room didn't have toilet paper. But was clean.

Unfriendly staff. Booger trails down the wall. Hair on towels. Hair in bed. Good breakfast, but they put it away before 9 am.

Staff was so very helpful and kind! Everything was very clean and comfortable… Could not have asked for a better place to stay!

Fantastic staff. Clean and safe

It was nice and comfortable and very clean

Very clean