From the moment we arrived we were welcomed and taken care off. The staff, especially Hai, were simply amazing. The hotel facilities, the food, and a beach swim too - stunning! We would definitely recommend this resort. We hope to return when we can.

Very nice resort, but not alot around in walking distance, but perfect if you like to just relax at the pool/beach

very good!

There is no convenience store, which is inconvenient.

Excelent hotell and an excelent staff!!

Bye

Everything was great but the room service took so long and food came out soggy and cold. Beside that it was pleasent memory!

The staff are very kind. The food is superb. The place is very neat and clean.

Beach and swimming pool

Superb

This is an amazing property, we added on 3 nights to our stay on the coast and so happy we chose the Sheraton. It was quiet and relaxing, the staff were friendly and professional, very attentive to our needs. The food we had at the beachside restaurant was delicious and the pool was a show stopper. We were sad to leave but was the perfect way to end our time in Vietnam.

Great hotel. Huge pool, clean rooms, nice restaurantes, delicious breakfast, and friendly staff. Location is a little far from other sightseeing places, but can experience a relaxing vacation just staying at the hotel. Would definitely like to visit again.

Staff were excellent. Hotel fantastic and food was fabulous.

Very big swimming pool and very friendly staff

Great stay !

50 meter infinity pool

Staff was great! Food was good but a little more variety would but nice. Also, no convenience store for soft drinks, chips, or candy available. Overall, great resort!

The property is spacious, quiet, and comfortable, making it a great place for a family vacation spot.

Really nice hotel and a delicious breakfast buffet with a lot of choices. It’s a bit far from the city and the buzz of the town

Lovely property but what stands out its its level of service which put a smile from the getgo the moment i got off the taxi. A 6yr old property which is well maintain. only thing is you have to use Grab to wherever as with all the beachfront resorts along the stretch its further from the city area. room doors are a little thin so i hear my neighbour and its kids whenever the leave

Everything is good generally. The places are clean.

Great stay and service was good. The rooms are in excellent conditions. The restaurant are great

Impeccable service. Facility was clean, modern, and convenient.

We stayed at the resort from the 23rd to the 26th of October - and it has been the single greatest hotel experience we’ve ever had. My wife and I are from Australia, we have travelled to many destinations around the world over the past 10 years - and had many great hotel experiences, however nothing comes even remotely close to the one here at the Sheraton Grand. The facility was breath taking - though the staff deserve all the accolades and credit. From the welcome in the lobby, to the expert conversation on specialty coffees in the breakfast hall - there was never a dull moment. I’d name the staff one by one, but after a while i stopped taking names due to the fact that everyone was truly giving us a “5-star” experience. I could spend all day walking you through how Amazing everything was - but I simply don’t have enough time to cover everything. Do not think twice - this is THE BEST place to stay in all of South East Asia. I challenge you to prove me wrong!

Property was excellent

The pool! And the staff were amazing.

Spacious room, huge pool and good food offering. Located in resort hotel district, away from city centre.

Staff was courteous and friendly. Facility and rooms were very clean. Located a little out of the way from Hội An and Đà Nẵng city center.

very good!

It was very nice experience for me to stay in hotel. Nice and kindly staff, Everything was so nice and clean. I'd like to visit again in next time

Fantastic swimming pool, i love it!

The property was nice and clean. The area is next to a massive desert land . 20 mins drive to Da nang City centre or to Hoi An city centre. We paid too much taxi fare every time we traveled to either cities. There is almost nothing in walking distance from the hotel. The pool was nice، could be more convenient if there was toilets near the pool as well.