First we got a strange room without window, but we asked to replace it and we got some other room with window. The view from room was not so good, but it was better to get room with window. Also once on towel was some hair. And I didn’t like that the breakfast started from 8 o’clock. So on the last day we were without breakfast due to this.

The staff are very helpful and nice, the room is big and the balcony view is nice, and the location of the hotel is quite good, walk to old town around 5-8 mins, and many restaurant which is near hotel, walk around 3 mins, overall is good, the main problem is the washroom, the floor drain is quite slow

Good hotel

The hotel has a nice location, and in particular great views from the top-floor breakfast room. We found it very comfortable and outstanding value for money.

Run don’t walk away from the KMM! Let’s set the record straight: the KMM is objectively NOT a four star hotel. It’s lacking amenities and quality to meet the requirements (no in-house restaurant, no bar, no spa/pool, no co-working space, underperforming WiFi, only basic decorations and bedding quality). Our experience was so horrific, we left in the middle of our 4-night stay (booking another hotel nearby). The AC in our room did not work. We notified the front desk after our first night. They claimed to fix it. After returning that evening, it was still not working (26 degrees C). We notified the front desk again but it was “too late” (7pm) to call for a tech or maid to prepare another room (another lacking feature of an alleged 4-star hotel). We spent another night in the boiler room. The next day, the hotel swapped us to another room with the same problem (broken AC). We returned to the front desk who sent a tech and claimed to fix it. After the “fix”, we remained in the room for another 60 minutes while we booked another hotel (an actual four star hotel). The temperature actually rose while we booked another hotel. The hotel staff was unhelpful, rude, and operates an unsuitable hotel. You would be incredibly wise to book elsewhere.

I stayed there a couple of times, the second time I was in a 'budget double' and it was a 'budget double'. Location is very good - about 10 min walk (downhill) to the old town, 5-7 min walk to the nearest metro station, 20 min by taxi from the airport. It's a great shame they don't start the breakfast until 08:00. An earlier start would mean there wouldn't be such a crowd around the breakfast buffet when it opens. Excellent view of the old town and city from the brekfast restaurant.

I really enjoyed the stay. Thank you! Please, repair your coffee machine)

The nice thing about the room was the view and the bed was comfortable, but the room itself felt old. Also, there were quite a few things that were lacking for a so called 4 star hotel. The bathroom was missing hand soap, shower gel, conditioner, only had a half roll of toilet paper. There was only one trash can which was located in the bathroom, no trash can in the living space. Also the safe did not work and also had no instructions. When I told the reception about the missing items, I was met with a “we are out”. A 4 star hotel should never run out of these things. This property is more like a 2 star not 4. Also, I requested a late checkout because I was ill and needed a little more rest, they thought it was necessary to call again while I am resting to remind me what time my checkout was, as if I would forget within an hour of calling down what time my checkout now was. I found this very annoying as it interrupted my rest. Overall, I would not recommend staying here based on the lack of basic needs. Location was nice.