We had a fabulous stay with great food and service. One of the nicest places I have ever stayed.

Amazing service and amenities!

Beautiful property, extremely friendly and caring staff. I accidentally left behind an item and they were very responsive and helped me figure out a solution to get the item back. The meal was beautiful and interesting experience! Even though I am not an adventurous eater, I could tell the thought and detail that went into it. The staff did a great job of explaining the dishes. Definitely a great experience to try when visiting Japan.

Fantastic place. Will recommend to friends.

What an amazing Experience. Tampered by lovely very attentive staff, delicious food and a very calming environment.

Our stay was amazing. Amazing staff, amazing onsen, great food. Overall our stay was the highlight of our whole trip in Japan.

I researched different onsen ryokans for hours and am absolutely sure I made the best choice in picking madoka no mori! Our stay was amazing, from the room to the staff to the food. Stay here!

The most incredible place I have ever stayed. I felt like an honoured guest and it was so beautiful.

Great place! Perfect location, excellent service!

My husband and I stayed here and it was very relaxing. The staff is very kind and helpful. The staff mostly speaks English too. Since the facilities were so out of the way, we found it convenient to call their shuttle bus when we needed to get back to the hotel. The kaiseki meals provided were tasty and impressive. It was very helpful for the dinner that they provided a menu of each course because I have some food allergies. We didn’t use the other spas provided because the private bath was enough for us. The bed was so comfortable! The bar seats only a few people and got filled up quickly after dinner. Overall we loved it and would stay again.

Amazing experience, highly recommend

Very nice property. It was the spark in our trip. Since your arrival everything is very well organized and welcoming. The food is great and the staff. You have private and public bath. The property is very neat

One of the best ryokan experience I’ve had! Friendly staff, delicious food, free shuttle service. Must try!

We had an amazing experience at Madoka no Mori. All staff members were very thoughtful. We loved the place so much that we want to comeback here in the near future!

Amazing hospitality! Incredible experience from the accommodations to the food to the care in the details.

This Ryokan is best ryokan ever for services, dinner and scenery. You should definitely go.

The entire staff were super friendly, especially Yamamoto. They all ensured that our stay went without a hiccup. The space was very clean, though you can tell the minerals in the water are starting to erode some of the amenities (e.g. shower, wood on the onsen etc.) The dining experience was amazing and the food was delectable. It really felt like fine dining in a traditional setting.

Very nice service, good food in classic Japanese style, staff are very nice and accommodating. The view from our room wasn’t the best, especially the private onsen was a bit lacklustre and the place is hard to get to, but that might just come with the territory in Hakone. The public onsen had a spectacular view, it was almost magical at night.

Absolutely perfect in every way. The food was exquisite and the staff were so kind. Highly recommended! I have never spent anywhere near this amount on a hotel before, but given everything that’s included, it felt completely worth it. We stayed two nights in room 215 (Akebonosou) and it was perfect. The meals were completely different each day, and the private onsen with forest view was delightful. We could see a bit of the mountains from our balcony so we didn’t even miss out on a mountain view! The shuttle took us to and from Gora station whenever we needed (it’s actually walking distance, but uphill so a bit of a hike) and from there we could get to all the Hakone sights by foot or public transit. But the ryokan is the best sight of all and we spent as much time there as we could.

This was our first and only Ryokan and so I feel my review is limited based on this singular experience but with that being said. Unlike other hotels that cost the same you’re not just paying for the location or the luxury of the room you’re paying for an entire experience, and this place delivers on that. The food is very good although I wish they offered better desserts than just a small fruit bowl. We loved how quiet and serene the entire grounds are, it was indicated that there were no rooms available and so I’m assuming the property was full though we only saw a couple of other guests, but it was always extremely quiet and peaceful and very relaxing. We booked the room we did specifically for the private onsen and it was great for two people.

The staff were angelic, dinner and breakfast were amazing, the bath was heavenly, and the beds were so comfortable. Taking a bath on the balcony while seeing snow for the first time in 16 years was magical. Will most definitely be returning for a special occasion in the future.

One of the best hot spring hotel! Will come back again =]

I admired there worm wellcomimg and hospitality meal as well.

Impeccable service from the moment we were picked up from Gora Station and till the moment we left the hotel. This Ryokan has all the necessary amenities. Quality and presentation of the food is top notch as you will anticipated from a high end facility. Finally the entire staff went out of their way to make sure nothing is compromised and thumbs up to them. Will definitely return again

This ryokan was absolutely amazing! The service was unparalleled. Rooms were a good mix of traditional Japanese with luxury amenities. The private onsen was sooooo nice to have. The meals provided were fantastic. While it is a bit pricey, the total experience is worth it. Once in a lifetime!

This ryokan was absolutely amazing! The service was unparalleled. Rooms were a good mix of traditional Japanese with luxury amenities. The private onsen was sooooo nice to have. The meals provided were fantastic. While it is a bit pricey, the total experience is worth it. Once in a lifetime!

What a wonderful stay! Service, food, environment, hot spring.... everything is wonderful.

Amazing service and experience!

Very good service by staff members; nice meals, large rooms, comfortable bed and outdoor spa bath on your balcony.

Best dinner and breakfast. Stay was excellent and friendly. 10/10 rating.

Best dinner and breakfast. Stay was excellent and friendly. 10/10 rating.

Excellent service, environment is very nice, food is perfect