Great service and I was checked on several times by the staff to ensure we had a good stay. Rooms were clean and the bed was comfortable, however, the pillows were horrible. We forgot to bring our own and we suffered for it. Impossible to get breakfast Saturday morning, the area had been hit hard and there was little left, but Sunday morning breakfast was very enjoyable. Overall, a very good stay!

Roomy accommodation, breakfast was a great variety of choices, good location.

Everything was great, staff was friendly & very helpful with any questions we had—because our gamer needed internet connection fixed & they stayed in contact w/us until it was fixed 💯

Stay was wonderful. Room was clean and had all the things you needed. Full kitchen and utensils. The service desk was very helpful and staff were sweet and nice

Great room!

Clean suites

Great

The shower had no pressure, and there was spiders inside of the room

Everything was a short distance away and there were many places to go

Fire alarms went off early in the morning several times. No hot water in the evening.

The staff was great , check in was easy , checking out was no problem. The only thing I have to say bad about this property was that room 113 smelled like dog poop.

Good location. Nice staff.

This was a GREAT stay. Food was delicious. NOTE - on the lake but NO LAKE ACCESS. Be careful paying for upgrade to lake view. We got a view of the marina and parking lot .... but we could look to the left and see a small piece of the lake I guess.

My stay was wonderful! We enjoyed having a beautiful view of the lake.

The hotel is a bit tired. The service was excellent. Staff was there to attend to guests promptly and with excellent customer service, everyone was pleasant and helpful.

Came to Arkansas to visit Magic Springs with my family and I thoroughly enjoyed our stay! Riven met us when we got there and I appreciated the hospitality fresh off a road trip!

Ok on the surface, but lacking some basics. The conditioner bottle in the shower was empty. There was no water fountains or bottle filling station. When we got to breakfast there were no forks and NO regular coffee. Room was okay, clean, but need wasn't the most comfortable.

Staff members were polite and professional. Newer hotel in mostly good condition. We were able to watch Memorial Day fireworks from the hotel parking lot. Breakfast was not good, Pre-made frozen breakfast sandwiches were not done nor hot. Bathroom and shower had some deteriorating caulk and trim. Convenient location to the National Park.

Good

Place is very nice and the staff is super friendly, we had a lovely stay and can definately recommend the plac. friendly

Property is tucked in along Hwy 7 but within six miles of most everything. Very quiet!

Nice property right on the lake.

Very clean and quiet. Staff was very pleasant.

The clerks were very friendly & helpful!

Check in was a breeze and both people working the front desk were wonderful! At first glance the room appeared clean but upon further inspection it was obvious that the sheets had not been changed from the previous guests. There was hair and crumbs all over the bed and pillows. I called the front desk and requested clean bedding and they quickly got some more up there. The bedding they brought was for the hide a bed so I had to call again. They got the correct bedding and when I went to put the “clean sheets” on the bed there were black spots all over the fitted sheet so we ended up going to a store and buying sheets, pillows, pillowcases and blankets. The shower had soap scum and there was hair in the shower and on the bathroom floor. We were there 2 days so I cleaned the shower and floor. We were provided one unused roll of toilet paper. The second day I seen some people from housekeeping and asked for a roll of toilet paper. The first lady I asked couldn’t understand me at all and said she couldn’t speak English so she got someone else. I asked again for toilet paper and they tried to hand me a box of Kleenex so I said no I need toilet paper/tissue paper and they handed me a roll of paper towels. I didn’t know the Spanish word for toilet paper so I went back to the store and bought my own toilet paper. Everyone was so nice but the cleanliness of this place needs vast improvement. For what we paid to stay there we shouldn’t have to buy bedding and toilet paper.

I was impressed with how clean and well maintained the hotel was. Nice location with view of lake.

Nice and clean

No visible sign going into town; short driveway to property and not Home2's entry but from street to Home2 the road is HORRIBLE! Breakfast selection was a little below par from other Home 2 experiences. 3rd and 4th floors on on numer room side may see water. Even number you will see street and some condo's. Overall I would say it is worth it.

We love the Home2 Suites franchise, and have admittedly high standards based on our past experiences with these properties. In that context, this property is sufficient, but it is not excellent. The main disappointment was the breakfast, which is usually fantastic. This facility substitutes instant oatmeal for hot oatmeal, and the sandwiches weren't very fresh.

Everything from the room to the main lobby was clean, all the amenities were wonderful. I loved the layout of the room, the blackout curtains, etc. Staff was wonderful!

Everything was nice and clean because it’s a new property. Only negative was the pillows were horrible. Had no support. And the bedding was slick material and kept sliding all over and covers ended up off the bed by morning.

Front desk clerk was incredibly rude to a Hilton Honors member upon check in and with a request to move rooms. Will never stay here again.