Pros: Easy mobility and location. short distance to my destination. Except Nyali beach which I easily rode a tuktuk. Good breakfast, courteous staff. BUT I booked in a hurry and didn't read reviews. 1st don't get the standard double room. There is a loud club nearby and my room wasn't cleaned well at all, sorry. If I was staying more than two nights, I would have upgraded atleast to the executive

Good place, good bed. good food

I like being in the middle of town. Can go anywhere easily.

This is not real Sheraton hotel without mirrors in the bathroom if you need to shave etc. They only provided sheet but no blanket on the bed. I submitted parties of 2 but only officer 1 towel for 2 people. I asked to get 2 for body bath towels and 2 for hand/face so that we can each use one but only 2nd bath towel was officered. Facing the street is very loud through the night and there’s the loud speaker Muslim prayer at 3am and 5ish am that keeps you up and frustrated. While staff was friendly, the quality of the hotel should be rated at 1-3 stars with U.S standard. The price you pay is not worth spending for it!

Nice hotel, beautiful view from the roof pool

All friendly nice and clean - safe place - good breakfast, pool on top, fast and good service, appreciated and recommended

The facility only provides breakfast and the other meals on order

Not a fantastic area of town & it shares a wall with a night club/casino. Pulling up at night with my kids with the sidewalks filled with people trying to get into the club was intimidating and the hotel didn't have any security or anyone to help get us inside. The rooms were clean and the breakfast offered the next morning was wonderful. You get what you pay for here.

This is a small hotel in the city and a knock off Sheratton name so don't be fooled. The room was not as expected and seems like being in a box/coffin. No wifi and interrupted wifi/internet

Had a pleasant experience

Nice for the price

Nice for the price

it was fair

Availability of the reception desk

Availability of the reception desk

This was by far the most horrible place I have ever stayed in. I don't even know where to begin. The shower is part of the bathroom so you pretty much take a shower in the room flooding the floor. They're is no mirror in the bathroom, no towels. The water in the faucet barely ran. They're were two windows in the room both looking outside into the hallways where people walk by to their rooms. So anybody can look inside your room. The lighting was barely existent. I would never ever stay here again.

The bathroom was tight. Worst there was no water supply.Had booked for a double bed abd double sofa bed.The double sofa bed was just a couch.

Staff very courteous

Very nice and safe, the breakfast guys can be a little friendlier but everything fine

Very central location and the breakfast was very good. The staff was very friendly and the room and the hotel were kept clean. The only issue is the noise from the next door casino.

It works for one night, but the rooms facing the street is very noisy. Breakfast was

Great value for money and good service.

Bed linen is too old and stained, you even fear to use it. The hotel is next to a Casino where there is loud music every night, the lights in the corridors infiltrate into the room so the whole of my stay I could have slept only a quarter of the sleeping hours. Other neighborhood is also very noisy.

Bed linen is too old and stained, you even fear to use it. The hotel is next to a Casino where there is loud music every night, the lights in the corridors infiltrate into the room so the whole of my stay I could have slept only a quarter of the sleeping hours. Other neighborhood is also very noisy.

Large rooms, clean,friendly staff, super fast WIFI, working AC, clean swimming pool nice breakfast and so much.I recommend this place.

Large rooms, clean,friendly staff, super fast WIFI, working AC, clean swimming pool nice breakfast and so much. I recommend this place.

The kitchen staff were very harsh cause of 3 minutes late and other people were being served wakuwe wapole pls you might chase good customers.Receptionist was very good Maureen

The kitchen staff were very harsh cause of 3 minutes late and other people were being served wakuwe wapole pls you might chase good customers.Receptionist was very good Maureen

Central location with easy access to the Sports Club where we could enjoy fresh air and reciprocal membership. We liked the secure parking and clean environment of the room.

Couldnt sleep at night because of the Casino next door, they played to high music. Internet was reallh bad. And the breakfast was not good. I will not go back

It was amazing hotel services and food was excellent

The hotel was very nice, clean and comfortable! The staff at reception was also very friendly. The only issue encountered wad that the club next to the hotel is very noisy at night.