Super

Breakfast was wonderful. The people were friendly and helpful. Great location. Would choose it again.

Very pleasant place, nice room, good breakfast. Will be happy to return in my next visit in Dortmund

This hotel is a great choice for those looking for a straightforward and no-frills experience. The train station is just a stone's throw. Hotel looks relatively new, and that freshness is unmistakable. The cleanliness is impeccable, and the staff is exceptionally friendly. As to dining, the only minor downside is the breakfast, which, while not terrible, lacks any variety for vegetarians. During my multi-night stay, there were multiple days when there was significant shortage of vegetarian options, including lacking any potato dishes on the breakfast buffet, which was quite unusual. This wasn't the case when we stayed here in 2022. But the hotel is also conveniently located within walking distance of a nearby "food bazaar" that offers a delightful variety of hot food options available well past midnight. On the amenities side, it would be wise to reinstate the laundry and dry-cleaning services. These services were available during our stay in 2022 but inexplicably discontinued in 2023! When inquiring at the front desk about laundry services, guests are promptly directed to a nearby public laundromat a few doors down from the hotel. However, this presents 2 issues: Firstly, not all guests have the time, especially during business trips, to handle their laundry chores. Secondly, the laundromat is self-service and does not provide dry-cleaning facilities. When I inquired about arranging dry-cleaning, the front desk staff mentioned that they were unsure of whom to contact!

Facility was nice and clean. Breakfast buffet was excellent! Wish the gym was a little bigger.

Uncomfortable bed, not available good shampoo. Low quality breakfast, too much and low quality for 20euros

Found outsleves in a difficult situation after a motorcycle breakdown and poor recovery service. The help we received from the girls on reception was absolutely fantastic. Without their assistance a stressful time would have been a whole lot worse. Special mention for Sofia and Siva who went above and beyond to help us. The hotel is clean comfortable, relaxed and modern. Our room was spacious, modern, good air con and comfortable. Underground car park is a worthwhile benefit when close to the city which is a few minutes walk away. 5 out of 5 without any doubt.

Traveled with my sons and the staff were very friendly

What can I say about this hotel, I think I am now part of the furniture... But in this stay, our beautiful receptionist was doing her thing, then realized it was me, and was oh it's you and stopped.... It is lucky that this young receptionist has the most beautiful beaming smile, and just glows, you can't be anything but just the thought of Awww. Haha, but next time I want the full breakdown

What can I say about this hotel.. amazing staff, good food and a great bar. A must visit, if in Dortmund.

N/A

Very good value for money. Stayed there for 2 nights, everything was clean. They let me choose whether to have daily cleaning or not, and soaps were in a big bottle- very eco friendly. Breakfast had vegan options. Overall I was very satisfied

Nice hotel bar

Very clean room and friendly staff. Great location as well.

Nice Hotel close to Center of Dortmund - and close to Signal Iduna!

Great experience in every way.

The staff are always very friendly and hotel is one of the nicest properties in Dortmund. My only complaint would be that parking costs €15 if you choose to park in the garage, but that’s easiest enough to avoid by parking outside.

Everything here was great

Super Hotel

This an amazing hotel with perfect location

It was a great experience. Breakfast was fantastic!

It was a great experience. Breakfast was fantastic!

Very clean and comfortable place, very friendly and efficient staff. Basic amenities but I didn't miss anything. Hotel parking was full but street parking was easy to find. Great location, close to Dortmund station.

Very clean and comfortable place, very friendly and efficient staff. Basic amenities but I didn't miss anything. Hotel parking was full but street parking was easy to find. Great location, close to Dortmund station.

Lovely stay in a lovely hotel.

Worse hotel staff I have ever had. Our room was not cleaned, sheets were not changed, and bathroom issue was ignored. When explicitly asking to change our sheets after 6 nights on an 11-night stay, they did not change them. We marked the sheets before and they made the bed without changing them. WE had to change our own sheets when we complained.

Worse hotel staff I have ever had. Our room was not cleaned, sheets were not changed, and bathroom issue was ignored. When explicitly asking to change our sheets after 6 nights on an 11-night stay, they did not change them. We marked the sheets before and they made the bed without changing them. WE had to change our own sheets when we complained.

Great breakfast buffet.

Great breakfast buffet.

The hotel is very clean and very comfortable

Outstanding value.

The stuff were super friendly. The hotel is amazing, definitely will stay again