General business trip, expensive hotel for limited amenities

Property is beautiful and rooms were very clean. Staff were all very nice and helpful. The dining was a bit disappointing because the food took FOREVER to come out. Also would have been nice to have an outdoor dining option so we could enjoy the great view.

Wonderful stay!

Wry convenient to get around the facility. Great that they have a children’s pool/play area. Would have liked more food choices.

overall this hotel was very beautiful and very clean but very confusing since they share parking as well as the venue with another hotel property. i will say there were two specific employees, i'm not sure of their names but the two ladies were absolutely no help and honestly unprofessional. After checking in the first lady gave us a room that was already occupied so we had to go and inform the front desk. We then speak to an employee named emily who did confirm there was a guest still checked in to our room. After we get the room situation handled and are on our way to our new room we do hear in the distance the first lady who helped us as well as Emily and another lady who was the manager speaking about our room situation and just speaking rudely about it. As they are getting closer the first lady who checked us in as well as the manager approach my boyfriend and myself and proceed to say we went to the wrong room (even though the employee Emily confirmed there were guest still in our room) and continue to make us feel uncomfortable and as if the mistake was ours. My boyfriend and myself stayed in our room majority of our stay to avoid the two. Regardless the worker emily and the male manager upfront were very nice, helpful, and very understanding

This property was fine. It was walkable to Legoland and had a family pool. However the cement around the family pool was VERY slippery. I lost track of how many times my child slipped. Sometimes they were being careless, but other times they were just walking. Also, my room was on the ground floor and was infested with tiny ants, we brought popcorn back from Legoland, and had to throw it away because within minutes it was crawling with ants. While it was a serviceable hotel, and close to our activities, it was not really worth the price.

This hotel is very clean and the staff were very helpful. The hotel is beautiful.

In order to access my room reservation room at my 4 pm check-in, , I was required to wait 2 1/2 hours. Stated reason was that house cleaning had not been completed yet. Unfortunately, the room smelled of urine and had to keep windows and slider door open to minimize the odor. Communication with Lady at Front Desk was pleasant. Space of the 2 room corner unit 2238 was needed, so an alternate room selection was not available.

This is my second time staying there; overall, it's a great hotel. The reason I’m giving four stars is the bar pool service. The staff is not friendly at all, and their service is horrible.

Nice place. We had a room with a king bed and a separate room with two twins. It was clean and comfortable and the layout worked well for us.

We had two-day passes to Legoland across the street, so the location was perfect, but the resort was disappointing. The room wasn't as clean or well-maintained as we expect, and the bed wasn't comfortable. After the first night, my husband slept on the sofa. The food in the restaurant was generally quite good, but the service was lackadaisical to poor (with one or two welcome exceptions). The resort's idea of an "ocean view" isn't the same as ours; we had to crane our necks to see the water from our room. Next time we're planning a trip to this area, I'll explore other options.

THE STAY WAS GOOD BUT I WASN'T TO HAPPY WITH THE CHANGE FROM A KING TO A QUEEN ROOM. STAFF WAS FRIENDLY .

Nice facilities, but room was not ready on time.

I selected this hotel due to the playground but it was very dirty and lacked maintenance. The resort fee can be used as a food and beverage credit at the hotel bar restaurant, which is kind of nice but service was too slow.

We stayed here for 5 nights so we could go to Legoland with our toddler. What a lovely place. Front desk staff, bar staff, housekeeping - all lovely. The pool area is relaxing, and spacious. The whole hotel is immaculate and has nice decor throughout. If you have kids, there is a great playground and kids splash park away from the adult pool that will keep them busy. Happy hour starts at 3:30pm so make sure you try one of their awesome margaritas next to the pool. Legoland is about a 10min walk away. Will definitely be staying at this hotel again.

I loved the hospitality and how clean it was! Beautiful views and so convenient having the restaurant next door!

very close to Legoland with a luxury type feeling at the resort!

I paid 270 for the night when inwould have done better at a doubletree. This hotel seemed to be luxurious online but in person it was not. I asked for a room with a decent view and was placed in front of the roof with air-conditioning generators loud and not pleasant to look at during my stay. I paid top dollar for nothing. Will not return

Very expensive to not even have complimentary coffee.

The grounds and facility are really nice. We have stayed here several times and will go again.

We thought the room was almost big enough for our daughter, 2 grandsons and my husband and I. The couch was dirty and felt uncomfortable sleeping on it. And that there were no extra sheets or pillows for it.

Great location, Awesome kids pool area, Brewery on property was a plus. Great experience and the breakfast was awesome! We will be back.

need wet sauna

We had the misfortune of dealing with the same font desk clerk during check-in and check-out. The clerk was unprofessional and apathetic. This idividual should not be placed in a customer facing position, which she is obviously incapable of handling. Aside from the unpleasant experience during the check-in and check-out process. The location is great, as its conveniently located within walking distance to Legoland.

The hotel is beautiful! The pools are awesome and has a great view. The only downfall is there is no Valet parking option nor do they offer bellman service which was really unexpected and inconvenient when traveling with little kids and lots of bags.

I loved it great location

Great place for a family stay

This place was awesome. I got a 2 bedroom for Mothers Day for my son, sister and her kids. We had such a wonderful time. Although the property is on the older side, the rooms were clean and upgraded. The bar, food and pool were nice. My only complaints were - roaches running out from under the umbrella - lots of them running into the dirt / bushes. Property should disinfect better. The playground smelled like egg also. Lots of spiders and webs. My kids didn’t want to play on the play structure which was a bummer.

Great

Very nice and clean area inside and out, they keep following up with us by texting.

Great place to stay with and without kids.

Very good