Rrrrrrrr

Extremely & Friendly staff Fun environment with tons of activities

The property is infested with crikets and the staff isn't helpful with the situation.

If you are looking for a place to have a quiet evening after a loving day at the beach, this is not the place. Extremely noisy. Partying until 3am with loud speakers next to the rooms. Impossible to sleep. By the way, management never mentioned this at check in.

El hotel bastante cómodo, la habitación perfecta y tiene opciones para todos los gustos, cabañas para parejas o familias y habitaciones cómodas, límpias facil acceso. No tengo ningún reclamo la verdad es que regresaría feliz al hotel.

Everything was great, the staff was friendly, the ambiance is amazing and relaxing, we had an issue checking in- it took almost an hour to do so but the ladies at the desk were very professional and patient and did their best to help us get our rooms situated.

This is more toward management. First, the check in was terrible. We had a four delay on our flight and all we wanted to do is check in quickly, go to our room and change clothes to salvage the lost day. We had to provide extensive information, download an app (per family member) and provide more information. It was close to an hour check in! We were provide one key card for a family of four and you had fight the door scanner to our room to open. The biggest issue was that this hotel was more of nightclub/concert at night than a hotel. Every night the music was blasting to provide to the outdoor party and guest (mainly non hotel guests). We could not sleep til 2am because that's when the party ended. Call me old, but try to sleep when there is poor sound insulation in your room, music blaring and young people screaming is brutal!

This is more toward management. First, the check in was terrible. We had a four delay on our flight and all we wanted to do is check in quickly, go to our room and change clothes to salvage the lost day. We had to provide extensive information, download an app (per family member) and provide more information. It was close to an hour check in! We were provide one key card for a family of four and you had fight the door scanner to our room to open. The biggest issue was that this hotel was more of nightclub/concert at night than a hotel. Every night the music was blasting to provide to the outdoor party and guest (mainly non hotel guests). We could not sleep til 2am because that's when the party ended. Call me old, but try to sleep when there is poor sound insulation in your room, music blaring and young people screaming is brutal!