Very good

Very friendly and polite staff

⭐⭐⭐⭐⭐ I recently had the pleasure of staying at Kaya Palazzo, and I must say, it exceeded all my expectations. Not only was I treated to a breathtaking beach view from my spacious room, but the pristine beach itself was a haven of relaxation. The cleanliness and maintenance of the beach were top-notch, making every moment spent there truly delightful. Every morning, I looked forward to the breakfast spread, which boasted a rich variety of delectable dishes, catering to all tastes and preferences. But what truly set my experience apart was the impeccable service from the Guest Relations Supervisor, Serhat. His attentiveness, courtesy, and dedication to ensuring that guests have a memorable stay are truly commendable. Kudos to the entire team of Kaya Palazzo and a special thanks to Serhat. This hotel has set a new benchmark for hospitality. Highly recommended for anyone looking for a luxurious stay with world-class amenities.

The stay at Hotel Kaya Pallazo was amazing. I highly recommend this Hotel.

Valet parking only

Our stay at Kaya Palazzo was wonderful. The service has been top notch. The rooms, food and the proximity to the beach is just an added bonus. The staff pays attention to all the guests which is commendable. We absolutely recommend this property and can’t wait to go back again.

Great resort with spacious rooms and a lovely private beach. Staff are very helpful and friendly. Spa is worth doing if you fancy a bit of pampering. Thanks to Serhat for his help.

Special beach and sea conditions were awesome. very quiet except noise coming air condition center which was close to our room. Please leave some water for the cats

Great 5 day stay - staff are so friendly and the hotel excellent with great facilities. Serhat was so friendly and helpful too! Recommend!

One of the best resort vacation experiences

Everything was perfect! Best hotel ever.

honestly one of the best staff in turkey . i was really happy to be served with the manager serhat. everyone was respectful and ready to serve you . I would recommend the place for it’s staff and cleanliness.

Beachside was fantastic. Lovely position/restaurants etc. the rooms and the rest of the hotel was arranged oddly but still enjoyable. Two people I need to highlight who were excellent - Serhat who is the customer relations exec and Ismael who is the beach manager. Both were amazing! The restaurant staff were rude and were not trained to an acceptable standard sadly.

Excellent service and great rooms , the beach is beautiful the gym and pool were amazing also the staff at the beach was the best thanks to Alperen Vedat and Mustafa all at the beach made our stay extra special

I have booked a Grand Garden Suite and upon checking in we noticed that the AC was not working and it was hot. We reported the issue to the reception and adter 30 mins the AC was on. Then, we left to the beach and once we return the AC was not working again and asked for assistance which took sometimes. This continues 4 time in a row and last was at 2 am which really disturbed our sleep. I called the night shift manager and expressed our frustration and disappointment and henpromises to convey the same to the Manager in the morning. However, no one bothered to call or even check up with us and although we had a lunch reservation out of the hotel next day and there was barly time, I asked my wife to go forward and wait for me to fix the issue with the hotel. So, I personally went to the reception and asked for the Manager and I was asked to sit and wait and no one showed up which truly passed my limit. The front desk told me that the Manager is not here because it's a weekend and I told him that our experience is a nightmare and we expect to be compensated and he simply replied by saying that he will check the possibility of changing our suite with something similar (if available) and I told him that the least they can do is to upgrade us and he said that this was not possible at all, which was something I have never experienced with a 5-star hotel. Actually, we have paid around €900 a night and this is the kind of service we get? Then I had to leave to the lunch and after co

Everyone was very hospitable and the service was wonderful.

I would like to thank Ms Acan, the customer relations manager, she was perfect and professional, very good customer service, highly recommended

It was the most beautiful experience i had in bodrum my stay in kaya ❤️ If can rate the hotel 10 stars i will give it to the hotel i can say that we r in love with kaya

It was the most beautiful experience i had in bodrum my stay in kaya ❤️ If can rate the hotel 10 stars i will give it to the hotel i can say that we r in love with kaya

A beautiful property with great views. Staff are helpful and service good. My only complaint is they don’t have a turn down service which is surprising for a five star resort such as this. Otherwise it’s just brilliant

Not all the staff understands English

The property is brand new, room service/breakfast was very good. Our room was lovely with a great view. The staff are very helpful and special thanks to Deniz who made our experience great!

The hotel location is really good. The facilities they had is perfect and even the beach service is so good. The issue is that the room service doesn’t clean the room well. They just clean without putting new shampoos or napkins! The really bad issue is that u feel that you are in a private school, no one is allowed to visit in your room and each time you are late they ask for your name and room number. It may be a security thing, but they are extra doing it.

The hotel location is really good. The facilities they had is perfect and even the beach service is so good. The issue is that the room service doesn’t clean the room well. They just clean without putting new shampoos or napkins! The really bad issue is that u feel that you are in a private school, no one is allowed to visit in your room and each time you are late they ask for your name and room number. It may be a security thing, but they are extra doing it.

Overall great facilities and dining. perfect beach, but cleaning, sleep preparation services in the room at low level, trash bin can be full 2 days, even when make up my room is switched on you can come and no one has done anything

We had an amazing stay, great place and the people working their are amazing! Denis was the guy who took care of us he helped make the experience 10x better! It was an overall an awesome stay and very professional staff and kind!

We had an amazing stay, great place and the people working their are amazing! Denis was the guy who took care of us he helped make the experience 10x better! It was an overall an awesome stay and very professional staff and kind!

The property is really beautiful and the facilities a

This hotel was the nicest one we stayed at during our 10 days in Turkey. The room was luxurious and obviously newly built. Everything we could have wanted was provided. We especially enjoyed the attentive service and complimentary Turkish breakfast each morning by the sea. We especially want to thank Deniz, who gave us his number upon check in and helped arrange PCR tests, dry cleaning, and went out of his was to help solve an issue when we lost something valuable in town. Would love to stay here again!

This hotel was the nicest one we stayed at during our 10 days in Turkey. The room was luxurious and obviously newly built. Everything we could have wanted was provided. We especially enjoyed the attentive service and complimentary Turkish breakfast each morning by the sea.We especially want to thank Deniz, who gave us his number upon check in and helped arrange PCR tests, dry cleaning, and went out of his was to help solve an issue when we lost something valuable in town. Would love to stay here again!

Deniz met us on arrival and looked after us so well. We booked very late, had the best time, very luxurious and the best staff in many hotels we have stayed in. Super location for us. Thank you so much

Deniz met us on arrival and looked after us so well. We booked very late, had the best time, very luxurious and the best staff in many hotels we have stayed in. Super location for us. Thank you so much