We got to hotel we paid extra money to get a king bed and they said they over booked and had to give us two queen beds instead! We asked for a refund for the amount we paid extra but they said no as that’s not there fault we paid more. Also no where did it say you had to pay for parking. Parking was $30 extra. However the breakfast that was free was delicious.

Room was very clean. The hotel itself was quiet, unfortunately there was a lot of traffic noise pretty late into the night. Other than that it was a fantastic place to stay. We will stay there again for the next concert!

It was close to the Pinnacle bank arena. Nothing special. No on site parking. $20 parking available with no protection across the block.

Clean and friendly

This is a very nice property for convenience. However, the side of the hotel we were on was really noisy at night. And we were a little disappointed when we checked in because the Internet was out and so we didn't have TV or any Internet connection for a good four hours.

Room was very nice. Underground parking was good. Just think when you are spending a good amount for a room, parking should be included. The only downside was traffic noise. At the intersection of 2 busy streets and LOTS of traffic noise until at least 3 AM. Probably would chose a different hotel if I’m here again due to that b

Cleanliness and breakfast

The information provided said parking was “available .” I guess that’s marketing speak for $20. This is a huge criticism of the information Hotels.com makes available as well. Families don’t need added fees when staying at a hotel. MAKE it clear that the bill will ultimately be significantly higher at hotels that make you pay for parking!

Excellent service. Bilingual staff

No Free parking

Great hotel with a nice location. Recommended!

I would like to shout out to Tabatha who worked the front desk on the morning of Sunday, July 21. Our car would not start in the front of the hotel and she assisted us greatly! She had a portable charger to charge our dead battery and gave us her own personal jumper capable so we would be safe on our trip.

It was a good place to stay for a single person.

Not a great experience. I ended up in room 203 on the west side of the building. The hotel is at the corner of 9th and O streets, which doesn’t sound like an issue until you realize that’s the point where O Street turns into a four-lane overpass. Also, 9th Street is actually Highway 34, which connects the Interstate to downtown. So, be prepared for a steady stream of motorcycles, pickups, and semis roaring past your window. It was so loud I got up and checked the windows to see if they were open. Turns out they don’t open, they’re just poorly insulated against noise. The hotel itself seemed nice enough. It’s a newer building with clean rooms and a friendly staff, but unless you brought earplugs, you’re probably not getting much sleep. The traffic calmed down around 2 AM and picked up again at 6:00. At that point, I’d had enough and checked out.

Very clean and good breakfast. Convenient location.

Hard to figure out how to get in to check in to hotel. Parking garage on site they said was full. Had to go a block and a half away to park. Would not have been too bad, but it was raining. Had to carry our stuff in the rain. Once in the room , it was very comfortable and roomy, nice bathroom, nice selections of soaps.

Great hotel near UNL. Very quiet and clean. Decent breakfast and the staff were all friendly. Would definitely stay again.

Thank you so much everyone 👏

Was up and down all hours of the night with loud vehicles racing up and down the street

Rooms were clean & it was a nice quite atmosphere!

Our room was so clean and the manager at check in was amazing!!!

Great

Great hotel, right in the middle of plenty to do. They have earplugs in bowls when you check in, so be sure to take some. You hear EVERYTHING. The downtown is loud on weekends, so if you're not one of the people partying, make sure you get ear plugs.

The only drawback was the location next to a busy road. Seemed to be drag racing down the street.

The hotel is in a convenient location near the Haymarket area where there are many restaurants. We weren't expecting to pay for parking...that wasn't indicated on the website through which we made the reservations.

The Holiday Inn Express in the Haymarket area of Lincoln was clean and fresh. I stayed for 3 nights, and would definitely return. The room was a good size, and seemed to have been renovated somewhat recently (newer looking furniture, bathroom furnishings, etc.). Staff at the hotel was friendly and responsive. I used the valet parking and each time I needed my car, they had it ready for me in 5 minutes or less. It is an easy to walk to MANY restaurants and shops within a few blocks of the hotel. The only drawback was listening to police and firetruck sirens multiple times each night - the fire station is nearby. BUT - that's not unusual with a downtown hotel location. Drag racing on 9th St. and O St. is evidently a "thing" on Friday nights there - the motors were loud and continued until past midnight.

Excellent

Everyone was so polite and helpful. The hotel and surrounding area was clean and well maintained

C

Wonderful stay. Fast friendly service, clean, well maintained. Fantastic breakfast and snack bar. Valet service was extremely helpful and efficient.

Wonderful staff, very nice place to stay and comfortable. Pool was so fun

Great place