Great place to stay in Guadalajara. Highly recommended. The staff is amazing! Thanks.

Location, safe and great area.

We had the most amazing weekend in Guadalajara. The hotel is so clean and gorgeous! The staff was all super friendly, from the cleaning ladies to reception, valet, doorman, bartenders. I took a weekend trip with my teenage daughter and she said this is by far the best hotel she’s ever stayed at. We will definitely be coming back! Thank you JW Marriott!!

Big rooms, very modern. Amazing service. Great location. Really recommend it!

J

The refrigerator in our room was not working. When I called the reception, they said it was placed as storage. big nonsense. We also had to call a few times when we wanted something for the room. room services are bad

Everything about this hotel was perfect. The staff are amazing and I had no problem getting a table at Zibu. I am definitely coming back again.

Great hotel, food, location overall

As always top level of service! Thanks

Very friendly staff, very convenient location

Be careful with extra charges.

Very friendly staff, clean facilities

Great customer service

The room was clean and modern. The staff was helpful and pleasant. The morning breakfast buffet was also great!

great hotel, the staff very friendly and helpful. I felt like home the only opinion i have is the workout room its a little small, other than that everything is fine

Love it

M

Everything is very good, except the Wi-Fi. For some reason, the Wi-Fi in my room is very bad and the hotel can not fix it. It caused difficulty for my work.

I loved it, the staff was amazing

The stay was good but I was overcharged on my bill. I am trying to get it straightened out.

The room was dusty, fridge was not cold, no coffee machine, executive room coffee machine sucks, pool closes early and no one ever at the bar. Surrounding area is ugly!!! The stafff is nice that’s the only good thing. Other than that nothing special about this hotel at all. Would never go back!

Muy buen hotel! Excelente opcion en Guadalajara.

Very good only Restaurant is hight price also food is ????

The staff was impeccable, the amenities were excellent, and the rooms were clean, modern and sleek.

This Hotel has an amazing Shower, that was my favorite.

Very clean and beautiful.

Beautiful property Excellent location Friendly staff

Great experience excellent service can wait to go back 5 out of 5

I love this location. Great breakfast and dinner.

The property is beautiful, I have stayed in three luxury hotels in Guadalajara and this is by far my favorite. It's not too big, it's just small and cozy enough, the lobby area is beautiful, the rooms are lovely, appointments are all great, the food is delicious, it is quiet and comfortable, rooms are large also. I know it is new, a few things in the bathroom were a little slow, toilet flush, shower makes a funny noise, but no big deal. The entrance area is clearly marked but it's a little tricky as it's off of a major highway and ubers/taxis need to go around and come back, but the location is lovely in Country club area and you can walk back into the quiet and green neighborhood. Also I didn't have a view, just looking at another building but I was there for work so didn't really care, all and all a beautiful

The property currently is short staff and room service had a lot of errors throughout our stay. The best part was the lobby bar both young ladies did an amazing job. I believe one of them was Ana, I can't quite remember the other bar tender’s name but they made up for the unsatisfactory of the property.

The room was fantastic the stay as well, but the room service was beyond frustrating. Most of the menu was unavailable, and the order kept coming incorrectly, the person delivering kept forgetting the card machine and the food always took 45 minutes, and was always cold. The president of the hotel even came to apologize which was nice, but it was frustrating, as I booked the room to relax at the end of a long trip, and it was stressful.