Tomas was our reception agent and he was wonderful. Breakfast was delicious. Our room was adjacent to Dining room and it was still very quiet. We will recommend this property to friends and family

Beautiful property. Staff was good too. Can walk around anywhere.

The premises are nice, beautiful gardens and very friendly staff. The rooms are small but clean, the beds are very uncomfortable. The city decided to close the entrance to vehicles and the hotel did not have a contingent plan and expected people to walk several mikes to catch a taxi.

At check-in they had no record of my payment. Arrived at my room after a long day to shower and blthere was no hot water (even after letting it run for 5 minutes as the receptionist suggested). The TV didn't work and the sheets had blood stains on them. Rough night.

Great location, away from noise of the city center but still safe and close enough to walk anywhere.

Beautiful plants and people in general. Had a great time .

The views of the lake and volcanos.

This property is very clean, friendly owner and great service. The location and the view from the property is amazing. They serve breakfast. This place is only 7-8 minutes walk from the central square

The room that they gave us didn´t have AC nor a window. It was very hot at night. In the middle of the night (aprox 1pm) we could hear our next door neighbours screaming because they had left themselves locked out (probably drunk). The main issue is that we could hear a member of the hotel staff helping them.... he didn´t even try to tell them to lower their voices and stop making all the noise with wooden doors and windows. Awfull night.

Highly recommend this beautiful hotel in Antigua. The architecture Is traditional, with a lovely garden/courtyard, breakfast was nice, with 3 choices: the tipico style, a light breakfast or pancakes. Good shower, comfortable bed, complementary water provided in the room in small tanks (great they don’t use plastic). The staff were particular nice, especially Ana Julia and Cesar. They kept my bags when I went to Flores for 2 nights as well. Things to note, there is no AC though fans can be requested. No where to store your luggage unless you have a large suite. Rooms on ground floor, closer to the main road are noisy, not great if you’re a light sleeper - request rooms at the back or on the first floor if you are easily woken by noise. Safe was not working. There is no elevator, no electrical sockets near bed in small/standard rooms but did have in larger rooms/suites (I stayed in both). Overall cleanliness of the towels and sheets was fine but I did spot the carpets/floors were dusty and could do with hoovering. If these issues are resolved, this place would be a 10/10 for me :)

Beautiful garden, spacious room & great shower!! Courteous staff!

Beautiful & comfortable, good location too

Special place

Great hotel and staff are AWSome. Breakfast in the garden was quick and very good. Only thing we didn't like was that there is no live tv like cable or antenna to watch local news and channels. Only options are to log into your personal Netflix or prime video etc, but then if you forget to log out it's a problem

This place is lovely, and the staff super friendly, and the beds super comfortable. The only 2 bad things I saw was in the morning if your trying to sleep there’s loud construction going on and there’s no parking you need to park outside and depending on the days you need to get a marvete (parking permit) from the local police every day.