Our one-night stay at Cayo Retreat was a delightful experience, defying the initial bad weather forecast. John's warm and welcoming hospitality made us feel right at home upon arrival. The tent provided was clean, spacious, and exceptionally comfortable. A small BBQ near our tent added an extra touch of enjoyment to our stay, and even our furry friend, Robin, had a great time. If you're seeking a serene environment to pause and appreciate nature's beauty, Cayo Retreat is the perfect choice for a memorable and rejuvenating getaway. Highly recommended!

The location.

Luxury? Not in our opinion. It was a very basic campsite with no shower and dixies as toilets (which by the way we couldn't flush and were used by every campingguest). The tent was pretty basic as well and filled with a couple of airbeds and per airbed some blankets, two small tables, a box and two artificial plants. Nothing special and not like the photo's on booking.com. The photo's have clearly been edited. And one more thing. We were a group of four. Outside the tent was a sitting area, but only one wooden bench for 2 persons. And the price we paid? Way to much for what you get.

The site was beautiful, clean and well presented with the most amazing views. The Bell Tent itself was nicely decorated, and we had plenty of room; I have added some pictures below. Dog was able to freely play around the site and there were nice local walks to the castle and the local village. There is a small local country pub 10 minutes walk away that welcomes dogs inside, food was good! John, was welcoming, kind, very helpful and was contactable if you had any questions, we will be returning in the future.

There was nothing we did not like about the site, we could see the development of a running shower and additional toilets that will be a good addition to the site overall.

CayoRetreat in Longtown is a gem! The setting was lovely, with scenic views and nice firepit facility and space for BBQ's. The bell tent is made to feel cozy and peaceful. The area was impeccably maintained. John is extremely welcoming, friendly, and helpful.. Highly recommended!

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Location is stunning such a beautiful place within walking distance to pub and local shops. Jon made us feel relaxed and anything we needed wasn’t an issue.

The host John was the perfect host and could generally not do enough for us. He made our stay so special and we can't wait to return.

Absolutely loved our stay, amazing welcome, beautiful location. Loved it.

A great experience if you love the out doors. myself and my 2 colleagues had a great time and the glamping pods were brilliant.. best nights sleep I’ve had for years

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Beautiful location and spacious bell tent. John was super welcoming and helpful. While we were out at the local pub (short walk away), John set up kindling and fire lighters, so we could enjoy a camp fire after dinner.

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the location

on Booking.com it very clearly said the ‘luxury’ tent had a fireplace and that one of the facilities was a ‘shared bathroom’. in reality, there was no shared bathroom, just a tap at the end of the field. and the fireplace was OUTSIDE the tent - so offered no warmth. my wife and daughter were freezing all night and got no sleep. I had booked this for them as a treat, but was quite angry when they messaged me to inform me that they were very cold and could not even wash. I had intended to leave them to it, but then for some reason the owner called me (no idea why) and asked if all was OK. I told him things were not OK and explained why. He refused to accept that the Booking.com website listed facilities that didn’t exist and just kept telling me that he was number one listed and I was the very first person who had ever complained. I did get then get angry and ended the call. He then stormed over to my wife and daughter’s tent - at 10.30pm at night and start shouting at them very angrily that he was rated number one and refused to get a bad review on Trip Advisor. Not great for two women in an isolated location in a tent to have an angry man invading their privacy at 10.30pm to shout at them. I see that he has also tried to pre-empt any review I leave by telling Booking.com that I spoke to him in a disgusting manner. I was cross, but I simply pointed out things he didn’t want to hear. Needless to say, I wouldn’t recommend Cayo Retreat and neither would my wife or daughter who were both scared by his angry behaviour.

Beautiful, peaceful location. Extremely well looked after site. Bell tent great, comfy air beds with duvets and a blanket. Everything fresh and clean. Nice fire pit area and bench to one side. The stream with swing a big hit with the kids Parking free despite appearing as an extra on booking.com John very friendly and helpful

John was very helpful with any queries we had and was of great assistance to us. He went above and beyond to help us during our stay. The tent was spotlessly clean and the location was very pretty and quiet.

The tents are really well presented and the beds are so comfortable! The location is perfect for a relaxing weekend. John is absolutely brilliant, so welcoming and attentive! Thank you John, we will see you again soon!

As it was a warm weekend, it would have been nice to have showers on site, this could also give us the option to extend our stay in the future!

It was in a really good location and nice area to yourself!

The toilets weren’t clean but the staff helped us out anyways.

Lovely location and very well kept. The sound of the stream makes this really idyllic. John made a real effort to make the accommodation look luxurious. Loved the surroundings. John made a great effort to get us booked in for food at the local pub too.

Not the owners fault, but the post code isn't picked up on some sat navs and you're taken to some nearby farms. Use google and it takes you to the correct location. A wash facility would be nice, but that's camping I guess.

beautiful setting. Great host.

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the setting

no showers

John was fantastic with communication and could not do enough for us he even took time out of his own time after leaving the site to drop the fire wood back to us.

No showers, bed could have done with inflating a little and only porter loos

it was so peaceful and the tent was lovely

there is nothing to dislike

The host was amazing, drove to say hi to us and responded to texts when needing help. Fire pit was awesome. Location was stunning

Just simply beautiful. We were met by John who went above and beyond to make sure we were comfortable. After talking to John it’s easy to see his passion and love for the place is reflected onto the site. We only stayed one night but certain to be back! Food just down the road (around 10min walk) was lovely too! And the views! THE VIEWS🤩!!!! 10/10 for me! Dog friendly too! 🐶

Everything was perfect, nothing to fault.

Stunning location, felt completely free and had a great break. Peaceful stay, lovely pub just down the road. Host was excellent and provided firewood for us.

Nothing, perfect break

Lovely, just lovely. Super comfy MASSIVE bed with softy fluffy bedding and loads of scatter cushions. Excellent host too. Thanks John, we'll be back. X

Beautiful scenery! Very stylish and comfortable accommodation! Brilliant host! Very nice location!

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