Very happy with our stay

We loved our stay, lovely room and very friendly and helpful staff. We were close to shopping and food options, we could walk everywhere. Will be staying here again.

Proximity good

good beds and rooms staff were a bit short

Clean, small rooms, Not much parking. Was fine for 1 night

Great room, great breakfast, good service. Nothing to fault. The roof top pool and view are amazing.

The receptionist who greeted me at the intercom to the carpark initially refused entry, saying the empty car park was full, and after a short discussion (during which I decided it might be a good idea to get my phone out to record the conversation...), she relented and offered me a loading bay for 10 minutes to collect my bags and check in. At reception, there was a sign saying the carpark was full sitting on the reception counter and no sign of the receptionist. I was instead served by David, who was extremely helpful. He found a carpark for me, and kindly fixed an error I'd made on my booking. Thanks David! When I parked the car, there were many spaces available at around 7pm and it was still mostly empty the next morning. Weird. Organising a gluten free breakfast was super easy thanks to a staff member who seemed in charge of breakfast service (I wish I'd remembered to get her name) -- nothing was too much trouble and she was really warm and thoughtful. Thank you. The room itself was small but clean, new, and quiet -- what you'd expect -- though as mentioned by reviews elsewhere the bed did seem to be missing bedding and a properly sized quilt/duvet (mine barely reached my chin, I'm 164cm). The gym was small but excellent. There wasn't a huge selection of dining options very close by to walk to after dark and solo, but what was there was very good. Use the savings on the room to visit Market Bistro. Overall, good value for practical travellers and I'd stay again.

I loved the experience. Nothing to complain.

Close to every thing

Staff friendly breakfast was great

I recently stayed at this motel and was left with mixed feelings. The standout feature was definitely the breakfast, which was well-prepared and enjoyable. However, there were several issues that detracted from the overall experience. Firstly, there was a significant lack of service. Despite booking for three people, the futon lounge was not made up or ready upon our arrival. It took a frustrating 40 minutes for housekeeping to address this. Additionally, no extra towels, pillows, or blankets were provided for the third guest, which was disappointing given that the third guest had been paid for. The pool area was another letdown. It wasn't cleaned at the end of the day, leaving the same glasses and plates from the previous night scattered around. Tables remained dirty, and towels were left strewn over deck chairs, giving a neglected impression. Overall, while the breakfast was a highlight, the motel's housekeeping and maintenance need significant improvement. The staff would benefit from more training and efficiency to enhance the guest experience.

Loved everything about our stay! The hotel is lovely, really clean and comfortable room, very friendly staff, and convenient location. Highly recommend!

Extremely friendly staff

That the parking is very limited

All good

Short overnight stay

Very modern, clean and comfortable property. A bit expensive for the size of the room but likely due to Sunny Coast marathon on the same day. Plenty of parking nearby if the hotel carpark is full! Would stay again.

It’s a nice place to stay and close of everything.

Very good value. Clean , new, functional and great value for money. Every booking also includes a great breakfast

Exactly what I expected

Very busy at breakfast and kept running out of various items, including utensils. We will bed back.

Booked a patio balcony room. Unfortunately non available at check in. Was offered $50 food and beverage compensation. Didn't take the $50. The balcony was important to us. Not sure how this happens..... Is it the hotel or expedia. Very disappointed with the buffet breakfast ...food was very very ordinary ... Left it on the plate, so too the barista coffee

Great stay - we had to emergency book this place after our previous booking fell through the day of - thanks for making room for us!

Good service.

Good location and some good dining options within walking distance. Staff very friendly and helpful. Breakfast offering could be better.

Great space and lovely hotel. Really liked free breakfast and closeness to the shopping plaza

Clean. friendly staff

Good property

So thoughtful and helpful. We arrived late and they were willing to service something to eat and make sure that we were taken care of.

quiet

easy check in and pleasant stay

Free breakfast beautiful big new shower every thing clean