Great shower

Modern hotel in the heart of Juneau. However, there was a lot of rain and being located in the daylight basement, water started seeping into the room. We heard apologies but no compensation.

Staff were awesome.

Large rooms. Really nice staff. The restaurant was excellent.

Lester, the manager, accommodated us by putting our ice chests full of frozen fish in their freezer

Pricy for what you get.

Hotel is old, front desk was not very friendly or helpful. If you stay in 415, beware. Room is so sloped on the floors that you feel like you have been drinking trying to walk. Room is extremely hot!!! They have screws in the windows so you csn barely crack them open. We had 2 fans running constantly and it still was miserable. The view is fantastic, but it would be nice if the windows were cleaned as they had bird poop all over the bedroom window. Beds were comfortable, but there was a hot blanket on them that you would have had to take all the sheets off to remove. The room is big, and the hotel is quiet. Easy to walk places. For the price, not worth it.

Central location. Property run down and old. Tv didnt work well

No elevator to basement floor, view of indoor parking garage, no heat or AC, smelly rooms, sticky floors, unhelpful staff.

It was very expensive, I get it, it is Alaska. Still there should be something for your money. It was mediocre at best. Our window was ground level, and no elevator to reach lower level. Nothing really wrong, other than the price. Nothing really good either.

Nice staff, location. Property a bit worn

This hotel needs to be updated, especially the heating system. There was no thermostat temperature indicators in the rooms, only a dial that indicated hotter and colder. We didn't even unpack in the first room it was so hot. We moved to a smaller room and they weren't able to credit us the price difference, but gave us restaurant vouchers. It was so hot in the hotel, they kept a door in the restaurant partially opened. The second room seemed a bit cooler, but we still opened the window. Unfortunately, it faced the parking lot and major roadway, so the noise kept us up. The manager was helpful and found us a third room in the basement reserved for pet owners, so no carpet. At that point, we didn't care, just wanted to sleep in a room that didn't feel like a sauna. Would not recommend this hotel. Maybe after an upgrade. We stayed there because it was next door to the Juneau culture center where we were meeting for our Nat Geo cruise.

Rooms are large. Older facility but clean and well kept. Staff are friendly and efficient.

very nice room

My room was in the basement and locked out on the sidewalk. It was hot and there was no thermostat. The TV did not work.

The staff at the desk was very helpful with our unique situation by ensuring we all the items needed to make our stay more comfortable

This is a run down hotel , I paid almost $1000 usd for 2 nights and they didn't even clean the room , the chairs are falling apart, the bathroom door dosen't close or lock , you stick to the floor when you take your shoes off ( cleaning supplies? ) it is just a run down hotel and i would not recommend it to anyone, but the pub was good as was the breakfast restaurant.

Nothing worked, needed a lot of TLC to bring it up

all of it good

This worked fine for our purposes. The room is big and has tons of storage. The whole place felt a bit dingy. Super good location for museum and capital !

We were very happy with our stay at Ramada by Wyndham.

Great spot in Juneau. Walkable to most areas and a beautiful view. The room was super comfy and clean. Would highly recommend!

This place caters to the cruise industry so book through them unless you want a basement level room with no elevator (that was hard on my elderly husband). The room was spacious but the refrigerator buzzing at night required unplugging. Not the best hotel experience although the staff was cheerful and accommodating.

Older Hotel but very clean. Staff was very friendly and helpful.

Pretty good location

The property is very centrally located and convenient to everything within walking distance. It was disappointing that there wasn’t transportation to and from the nearby airport The lady at the desk was friendly and helpful

During my unforgettable stay at Ramada Wyndham in Juneau, Alaska, I was treated to an exceptional experience that exceeded all expectations. One of the standout highlights was the impeccable customer service provided by Chris, she was so knowledgeable and thoughtful. Her dedication to making my stay memorable was evident through her insightful recommendations and personable understanding of the area. She went above and beyond to ensure I had all the information I needed to fully enjoy the beauty of Juneau, and not from just "touristy" recommendations. I've recommended family to stay here, and even they have raved at his wonderful Chris is! All of the staff seem to be commited to creating a comfortable and welcoming place you want to return to. The restaurant is really good, locals eat there it's more than just a hotel restaurant, and on weekends they have an amazing brunch. The views from my hotel room were absolutely breathtaking, showcasing Douglas Island with the channel within view. I could drink my Kuerig coffee and relax each morning sitting in a comfy chair at the huge window in my room, enjoying the mountains and boats going by. The hotel's is close to downtown and I loved being able to walk places, including the museum right next door, and Foodland, the downtown grocery store, for coffee and fruit and some great salads. This is my place of choice to stay at when I visit Juneau. Once you stay here, you'll feel the same.

In addition ... The kindness and professionalism of the dining room staff. The capacity of the staff in the rooms. The space in the room. the brightness of my room. Perhaps a little less the carpet on the floor which could be an accumulation of dust if it is not treated daily.

Staff was rude. We wanted to change rooms as the first room we were given, 101, was terribly musty adn would trigger my asthma.. the front desk clerk told me that I picked the wrong vacation destination as Alaska is humid and cold… They said that since I booked via Expedia I could only get that type of room on the lower level. Went back and spoke to the manager and finally she changed our room, still on the lower level but at least it wasn’t musty.

we had no elevator to first floor, no a/c and looked at an underground part of parking lot. Four Points Sheraton looked like a better place. Will never stay at Ramada again and am writing a letter to Wyndham

The staff was very friendly

Nice room, comfy bed, great staff.