They closed the floor with access to parking. With the closure, getting luggage to/from the car was difficult.

Fairly modern room with ok cleanliness.

Kids loved the arcade! We enjoyed the heated pool and hot tub. Close to everything in Jackson Hole and really nice we could have pie dogs with us! Everyone there was kind and helpful. Would definitely go back.

Quiet room, great food at the restaurant.

Check-in was a tedious process. The clerk had to go into the back room multiple times to check things. I was given a card that offered an upgrade on the room, but when I inquired, the clerk didn’t know anything about it. The room we were given was exactly what I reserved, so I’m not sure what the upgrade was. Check-out went much smoother and clerks were friendly. The room was cleaner than most others we stayed at in the area with nicer towels. It was quiet. Appeared to have plenty of on-site entertainment.

Wonderful stay! Very dog friendly and nice area to walk/play ball with your dog. We will definitely stay here again.

Great place. Loved everything about it

The location if good but other than that I would say it was not worth the price paid. The rooms are very dated and worn out. The thermostats are locked out so you have no control over the temps. The internet was very slow, and we were here in September, I couldn’t imagine it in the summer at full capacity. The bed was very comfortable and the condo was quiet, but again, it’s off-season. The worst part of the stay was the lack of customer service. Every employee, with the exception of the “engineer” who had to come fix a problem in our room, seemed apathetic, uninterested and failed to provide even remotely good service. This was the only place in town that added on a mandatory 20% service charge to the bar/food bills, it became obvious after our first visit to the bar why. Bartender Kevin was there on our first visit, when I asked him what the house cab was (not looking at the menu) and he said the Two Mountain, I ordered it because I had a credit for 2 free cocktails and know that only well drinks and house wines are ever covered. When we asked for the bill I hseat anded him the credit voucher for which he replied “well that won’t work on your drinks”. As it turned out he had misled me (basically upsold me on the wine without my knowledge) and tried to explain it away as a misunderstanding. There was no misunderstanding in “what is your house cab?” The bar is open until 10pm, every was occupied and he had that bar cleaned and shut down by 9pm. Terrible stay.