4th time we've stayed here and it keeps getting progressively worse. Front desk workers barely speak English, trash from previous occupant left in the bathroom, mysterious hairs in the tub and on the shower ceiling, hot tub water was dingy/dirty and barely as warm as bath water. When complained to front desk was later greeted by the owner/manager who proceeded to argue that there was nothing wrong with the temp or water. Only to have him come back 10 min later and say oh you were right and kick us out to "fix it."

Crumbs on the floor, weird orange spots on the walls, door. Was told we were too loud when we were going to bed and had the tv on low volume. Place is very outdated and no effort to make it nicer has been done for decades.

The area is quiet, restaurants and shopping are close if you have a vehicle, public transportation isn’t conveniently located

You could see the river

My room was so full Of hair it was so disgusting. I let the staff no He had no clue what to do. We kept our room I ended up cleaning some things but it was so gross . I emailed For My Money back still no word

Pool was ice cold floors in pool area were soaked the wet floor sign got moved to carpeted area. The hallway walls were dirtybfridge was warm but thankfully my husband pulled it out and found thebtemp lnob that was turned all thebway up to warmest temp check out on 26th and still not got my deposit back not happy

Not horrible, but not good either. Very outdated. Stains, dust, greasy fingerprints all around the room. Very outdated and somewhat creepy. Food offered was microwaved and overpriced. No restaurant there anymore. I am sure this was a great place back in the 80s, but it really needs a redo. Hot tub is large and hot, but not worth booking here again.

Great location between downtown and LMCU Park. Free parking.

Huge pool an hot tub fishing out back off the river good spot to reel em in

Has an enormous hot tub

Was close to everything

Poor cleaning quality, a lot of humidity inside, bathroom and rooms deteriorated, and marihuana odor inside of building, bathroom shower don’t work as must, and I explain it to manager and she just said thanks for let us know, in general bad experience unfortunately

The Indian restaurant in the hotel caused there to be an order that permeated through the entire space. It was offensive. You could see light through the door so absolutely not fire proof. Paint peeling off the walls. Random pill on bathroom floor. Heat in room off and when I turned it on it was so loud and smelled like something was burning so slept in the cold. Dirty used bandaid next to the hot tub. I want a refund for my stay.

By far, the worst Radisson I've stayed at to date. Entire hotel smells like curry because of Indian restaurant on first floor. Bath towel was really rough and had not one, but four yellow stains. Water diverter on tub only closed halfway so shower had low pressure. One of the toilet seat nuts was disconnected so seat shifted when I sat on it. Three decaf coffee packs and only one regular. No coffee in the lobby. Loved the pillows, too bad that was the only positive. Avoid if you hate the smell of curry.

The whole hotel smelt like spicy ramen consistently. Room was unclean, food was on the carpet, blood stain on the window, semen stain on the wall, stains on towels, bedding, furniture, and pillow cases. Heard yelling, screaming, and crying at 3am. Felt unsafe, had to check for bed bugs. Checked out early and no refund was given. STAY AWAY FROM HERE PLEASE!!!!

Hotel advertised a in house restaurant, however looked like it was closed whole time I was there

Overall everything was good about the room, the only bad thing was we couldn’t figure out why the shower wasn’t dispensing water right. The vending machines were down so we had to go to the front desk.

This hotel had a horrible horrible smell and not only that, couldn’t use the water in the room because it was brown. Property could use some upgrades forsure but the smell. Omg the smell !

Hotel rooms are very rundown and hot tub was full of black mold.

Nothing at all. I will never stay there again and wouldnt recommend it to anyone. Toilet woildnt flush, go down to front desk they ask if i want a plunger, then they gave us a room to shower in and ot was dirty, crumbs all over end table, showwer wouldnt drain, very foul odor in halls and elevators told that is the propane torches and stuff they were using to fix pool (not good for someone with allergies and asthma. Never a mention of giving me 1 penny back. The lady working the front desk gives me a card with managers contact info he dont answer his phone and his voicemail is full, called back and they will tell the manager his voicemail os full never once took my name or number for him to call me. I DONT RECOMMEND ANYONE VISIT THIS PRIPERTY

Pool closed for service, hot tub open with black mold and floaties. Nasty smell in hallway, room was not cleaned properly. Something that looks like possible spaghetti sauce on wall and furniture that needed to be wiped down before using. No bugs found, but spots on sheet from something. NEVER will I be back to a Radisson hotel. Totally disgusting.

Pool was dirty and cold. Hot tub too dirty. Hotel room has none stopping loud noise from the heater and the refrigerator all night long. Noise from neighbor room very loud, too. Has one Indian restaurant on the first floor, that made all the hallways and elevators smelled like curry. No recommended.

The location is great with a lovely view and the rooms are comfortable and recently updated. Upon arriving in our room however it became apparent that the bathroom had not been cleaned as there was trash in the bin, the soap had been opened and the toilet was dirty. We were assigned a different room when I let the staff know which I appreciated. There are limited options for breakfast at the restaurant on site. The lunch and dinner smelled amazing, unfortunately we did not have a chance to try it.

ok place not far rrom downtown with free parking

Check in was good but the lobby smelled terrible from the attached restaurant. Was told by other guests that the pool was cold, the hot tub had dirt in it & the hotel closed the pool area before the posted closing time. Our room was ok but I don't think we got the king sized bed I reserved. Hot water in shower came out brown & had dirt in it. Could hear doors slamming all night in the hall. Parking lot looks like it hadn't been plowed in days, major hazard & injury liability. Maintenance & a deep clean is a necessity for this hotel.

The room was nice & clean. We had NO HOT water & the hot tub was dirty & closed an hour earlier than what was posted all over. I advised the front desk of this in the morning during check out.. and she just had a puzzled look on her face. No offer of a discount or really an apology. Really disappointed. After a long day in the cold to come back to find no hot water in the room! We let it run for 45 minutes! It got faintly luke warm.

The water pipeline was messed up.

The room was clean for the most part. There was hair in the tub and the floor under the sink was dirty, with some garbage still on the floor. The carpet was separated from the tile in the room's main part, and they had nailed the tack strip down so you wouldn't get stuck by the tacks on it walking over it. They advertised WIFI but the WIFI was shut off during our stay. When I asked they blamed it on the weather, but the skies were clear, and no weather issues so it is safe to say they just shut it off during their slow season. The pool had sand in it, not sure where that came from since it's the middle of winter. There was condensation that was falling off the ceiling into the pool as well because the temperature in the room was not adequate to prevent that from happening. Also, they advertise Starbucks but only have a vanilla latte that comes out of a jug. On the plus side, there was a mini fridge, microwave, and a small coffee pot in the room. The beds were decent. There were adequate plug-ins for electronics. The room was stocked adequately with the appropriate amount of linen for my group. The housekeeping staff was very friendly as well. Easy access to the US 131 north to Cadillac on-ramp, just across from the hotel entrance. Located near Walgreens, Meijer, and other stores to meet your needs. The hotel is only 2 miles from downtown GR.

The entire hotel reaked… the hotel smelled, the room smelled and after we left our clothes smelled. Someone decided that putting an Indian restaurant attached to the lobby was a good idea. I enjoy Indian food once in a while, but I don’t care to smell like curry or whatever when I’m staying at a hotel. All our clothes will need dry cleaning.

This property was not very clean. So many of the walls looked liked they needed a good scrubbing and repainting. The ice machines on multiple floors weren't working. The vending machines weren't working. The fridge in our room was broken. The tv went in and out and wasn't a smart tv. The pool was large and the hot tub was nice, although it needed to be cleaned.

stayed with my friend for nye and it was a nice stay. we had issues with our first room with the toilet not flushing correctly, but the gentlemen at front desk were very nice and helpful about our issues with it and sent a maintenance man to our room. he was able to unclog the toilet, but shortly after, it clogged again. well the right description, is that the water just didn't flush correctly. i had called to let the front desk know and they offered us a different room and the toilet worked correctly in the new room. i like that theres a fridge and a mocrowave in the rooms. the view of the river was beautiful. both rooms we were in were clean. it was honestly a peaceful night too despite it being nye. the beds were comfy. overall, great stay and great customer service. happy new year!! (:

It was a nice hotel. We were only there for the night for a concert. The desk chair in The room was sweet. There is a Taste of India restaurant that smelled amazing but we were too hungover to try it.