Last night if a week long visit ti Saskatchewan

Really great staff!!

Decent hotel to stay at. Suggest better breakfast service and cleaning service be done to help make this a 5 star experience. Everything else was good.

We loved that it accepted animals and was close to the site we were working on. The price was great and my men were happy.

It was okay

Our room shower was not functional due to improper installation. Doors had no door stoppers so holes in walls. Breakfast food saturated in oil. We won't be back.

I’d stay there again. Breakfast was great!

The staff was very helpful Older hotel but room was renovated and was clean Great pool area for kids reasonably priced

Upon arrival (10 minutes before check-in time), we were told that our room was not ready. There were several people in the waiting room also waiting for their rooms to be cleaned before they could be checked in. We decided to leave and grab something to eat. We returned 1 hour 45 minutes later to be told our room was still not ready. At this point we had neen driving for over 11 hours and just wanted to relax. Being more insistant, I said we need our room now and asked them what is going on? We left already once and returned nearly 2 hours later. We were told the reason why they were running late was due to a large party leaving that day. To me, that means they knew in advance that a large party would be leaving and they should have planned accordingly. They started calling their cleaners and within 5 minutes we had our room and for the most part it was OK. We found a frozen facecloth in the freezer, a Q-Tip just under the microwave and a few other smaller detail items. My daughter swam in the pool (which was pretty good and she had fun) but when she got out of the pool, her swimsuit was bleached due to whatever they put in the water and her skin was itching. The price for this hotel is very reasonable. We knew it wasn't a 5 star resort or anything, but as a minimum we expected on-time check in. I think it's a poorly managed place. It needs some love in the maintenance department and it needs some additional cleaning staff on days they know a large group is leaving.

Great price and kids had a blast in the pool . A/C didn’t work great . Pretty dated hotel that’s needs some Reno’s but was fine and would stay again

I would highly recommend staying here. The rooms are large and very clean, very comfortable with lots of bedding. The pool was very nice, but what stood out to me was the restaurant. The Cliff has very good food for an amazing price, and the complementary breakfast did not disappoint either.

Very nice hotel Best place we have stayed on our 11 night holiday.

Was a good one night stay.

Nice hotel I didn't use the pool or the gym but they looked good.

The beds were great, the staff amazing. Pool a bit cold for a toddler but still fun

I didn’t like how I had to wait for the rooms to be cleaned I felt they would’ve been cleaned earlier and also the rooms look a little old but the service was nice

Front desk staff super friendly. We stayed with a dog so got an older room with very dated carpet but it was very clean. Kids had an amazing time in the pool. Pool also needs an update but was great none the less. Breakfast was an amazing spread. Overall quite happy with our stay.

Our first room was on the 2nd floor and my daughter has mobility issues, so I asked for the elevator and found out there was none. So we changed rooms to a ground floor room that also had a door to the parking lot from the room. When we walked in, there was a giant grasshopper in the room. Fine, we escorted it it out. Then we checked the beds, there was yellow stains, which looked like mustard, on 3 of the pillow cases. There was small black clusters of something on the pillows and under the bedsheets. Urine marks on the blankets, yellow stains on the lamp shades... The rolly desk chair had uneven legs and nearly toppled over. After showing the lady at the front desk the photos of the disaster of a room, we asked to see the original room (we took extra care to assist my daughter). The room on the 2nd floor was MUCH cleaner, no stains, clean bedsheets and pilows. The pool area was fun for the kids, unfortunately the hot tub wasn't working. Overall, the staff were very friendly and helpful, and the breakfast was good. However, I would not take my chances here again.

For an older hotel it is a nice stay

rooms need to be renovated

Always stay at this hotel when we are in the city. Our kids love the pool/waterslide. Breakfast is good. Staff is nice and helpful. Dates hotel but clean so we have zero complaints!

There have been many renovations made at the hotel however, I found that the room was old. We had a sink issue and the TV issue was on us due to our inexperience. The lobby that staff were phenomenal we thoroughly enjoyed the lounge and the food and the restaurant was excellent.

Very neat pool for kids, but water was murky. Could tell rooms had been renovated, but nails still stick out of the wall. Screws never mudded to have been covered up. Safe was great, we had sewer smell in our bathroom. Was horrible.

Hot tub was not working. Water slide is great!!

The pool was dirty. Carpets were not clean. The rooms and hallways were severely out dated and unclean. The tv didn’t work. The AC didn’t work.

The Clarion Point in Medicine Hat is a hidden gem! The staff were friendly and the service in Cliff’s restaurant for “free” breakfast was amazing. The room was clean and very comfortable. The price was also right and you were given a complimentary Breakfast with the room. Definitely would stay there again. Only thing that would make it better is an elevator to the 2nd floor.

The property has had renovations done to upgrade it, however, it shows its age in certain areas. The pool area is large. Kids loved the waterslide. The sheets appeared clean but had stains. The toilet was clean but it appeared as though the water had been sitting in it for days as there was a ring around it. The furniture in the unit was dated. Carpet had stains. Beds were comfy. Breakfast options were ok. But didn’t feel the cleanest. The area is not tidied regularly. For the price, the value was decent.

Great pool area. Very good attached restaurant. Good breakfast. Nice to find a place that 6 can sleep in one room.

We quite enjoy this hotel when we make trips to Medicine Hat with our family as the kids love the pool and waterslide. The staff at the front desk were very friendly and accommodating. The rooms are dated but clean. Staff at continental breakfast also very friendly. The only "detractor" it had for us this time around was that the thermostat in our room didn't work, so we had no Air Conditioning and it reached hot temperatures outside... but for one night, we survived just fine! We will be back!

Staff were great. Place was clean. Pool was nice but a little cold. Kids loved the waterslide :)

Okay for the amount paid but not very clean, pretty run down, water leaking throughout main areas. Main lobby had leaking water and floor was very slippery. When we got to our room there was only one main towel, no hand towel, no shampoo. We stayed for 2 nights and when house keeping came on the second day they did not tidy much. The breakfast was not great. Very messy throughout. Not a great selection

The aircon in our original room didn't work. They changed rooms for us, however the aircon was super loud. We were glad it worked though, as temperatures reached 40c that week. The weight room ac was not working. The hottub in the pool area was under maintenance. The hotel is rough around the edges. Friendly staff. Breakfast area was clean and spacious. The staff at the restaurant during breakfast were very nice and helpful. Kind people.