When we arrived the gentleman at the front desk had GREAT customer service. Very helpful and friendly.

Stay was good. Breakfast was good. Would have gave it 5 stars, except our keys were not letting us into our rooms each day. We Kept having to go the lobby and reprogram numerous times.

Very comfortable, clean room. Will definitely stay here again.

This place was really very nice. I am glad I stayed here. They were very welcoming and the associate who signed me in was very friendly and helpful. The room was large and inviting. There were plenty of pillows on the bed and the beds were very comfortable. The one bed I slept on, however, was very squeaky! I think that was the only problem with the bed. The TV was a good size and after I had an issue with the remote control, which the wonderful front desk associate fixed, it worked great. There was a mini fridge and microwave in the room and a single cup coffee maker. The room had very nice black-out shades which I appreciated. There was a nice lounge chair and desk with task chair for work away from home. The carpet was in good condition and seemed to be pretty clean. The bed sheets and comforter seemed clean and fresh. The bathroom was large and in good repair and the water had good pressure. The lighting in the bathroom was decent and there was even a small night light in the bathroom outlet. The towels were clean and fluffy and they provided nice shampoo and soap. It was very quiet the first night and I was so grateful for the staff who arranged my room because it was on a very quiet end of the building. The last night I was there it got pretty noisy, but that was because there were noisy people up and down the hallway slamming doors, no one to blame except inconsiderate people! The breakfast was really good; scrambled eggs, bacon or sausage, potatoes, cereal, & more.

It was fine.except no hot water at all. Apparently both the boilers broke.

The air conditioner wasn’t working and the bellman came to restart it to see if that would help. It worked for a little while and quit working again. The room got very hot; it was much cooler in the hall. It was so frustrating to have to get out of bed and try to restart it.

Pretty good stay overall but we were on the first floor and the room above us had a creaky, noisy floor that woke us up early.

Just what we needed. Traveling through and was clean & comfortable