Clean rooms, a great place to stay.

The property had stains all over floor in the room. There is room for renovation at this hotel. Old.

It's right in downtown. I didn't go anywhere after checking in. I think there was a drug deal at the far end of the parking lot.

We were woken this morning at 6:30 to lots of noise from the business next to our window. They were receiving a delivery of pallets of large equipment.

The hallways were dirty and elevator smelled. The breakfast area clean and food was warm and tasty. Complain about the kids running up and down hallways were not addressed because it went on the next day and outside fireworks(illegal) complain to front desk to call police and I was told to call myself. Also, cookies n popcorn in lobby weren't there for weekend guest this time and told never were but we were guest in January (wknd) for a party and there was popcorn day n nite. New owners, Not gaining points, not this time around. Too bad., We'll call before we reserve again.

It was clean

Elevator not working for 5 days that we stay there I microwave access at the breakfast area

Good

Breakfast service was on time. Welcoming staff, clean room, within walking distance if BART good value for money spent

Thanks for everything 😊

Bathroom fan doesn’t work,elevator is out of service but the customer service was good 👍

Pleasant stay. I had a late arrival due to a delayed flight. Room was comfortable and quiet. Short drive to Oakland Airport and Oakland Coliseum.

The property is overall good. It was just a bit noisy. I could hear the people above me

Very convenient location, rooms were comfortable and well kept, the breakfast is the exact same everyday though.

easy access to your room from the lot and very clean.

Great hotel and location

Bedroom clean, friendly employees and very close access to the freeway.

Breakfast ok. Better if they used real eggs not powered. Clean and comfy

Our go to for a nice, quiet, hotel in Castro Valley while working or quick stays. Nothing over the top fancy, but friendly staff, clean, safe, and the continental breakfast is always a plus. A little outdated, slow wifi, but nothing to complain about. Will return!

Friendly from desk staff, room clean and i thought very comfortable bed, but my husband wasnt a fan. Breakfast selection was very good, hot and cold.

I was pleasantly surprised at the cleanliness of the room. Usually there is moldy stuff in the bathroom in hotels, but my room had none. The cleaning staff routinely replace the shower curtains so no mold on that either. The bed was not very comfortable. The rooms are spacious with a King sized bed and a couch. The WiFi worked great. I had several zoom meetings and it worked perfectly. I did a lot of computer work during my stay. I like that they offer coffee and tea anytime. I also saw popcorn and cookies. The breakfast was okay. They give you the essentials. For the class of hotel, it exceeded my expectations and I would stay again. My only disappointment was the elevator didn’t work on the last day. Also several people staying there openly coughed directly on the breakfast food. That is not the hotel’s fault. Some people are gross.

Breakfast very good Facilities very good Staff personnel helpful Location very good

Convenient and comfortable

It was a convenient place to stay. Unfortunately we had a loud neighbor who kept yelling. Since he was the only voice we could hear, I think he was on his phone. Kept us up. That’s not the hotels fault though.

Nice hotel. Good size rooms, comfortable beds,decent breakfast and friendly staff. Good value. Highly recommend this place.

Staff was friendly, room was clean and nicely furnished, pretty good variety for breakfast. However, the surrounding area seemed a little seedy

Had a great 3 nights will definitely stay here on my next visit to Castro Valley.

Conveniences

I like that they had refreshments and snacks in the lobby. That's very welcoming my family.

Don’t judge the book by it’s cover it might not look so good from the outside but inside it’s really great. Clean, big room, friendly people and free popcorn and cookies. Can’t wait for breakfast

the team was very friendly.

This was a last minute stay. We had plumbing issues and this was cheapest price with closest location. Very clean, quiet, breakfast, and will definitely stay her again.