Cannot thank the staff highly enough, one of our group had a medical emergency and they responded brilliantly and looked after, and still are, the wife of the person fantastically. Merci beaucoup.

The staff here is amazing. I had a medical crisis while staying at the hotel and they helped me get assistance and took care of contacting the next place that I was supposed to stay at so that they knew I wouldn't be there. Once I am home, I will be writing to the corporate headquarters about the key members who helped me. Absolutely marvelous people. Also, the hotel was clean, quiet, and safe.

Very nice hotel with big rooms. Super clean. Looked to be mostly business guests - but it was a great vacation spot for one night in Bordeaux. Not the most central to touristy stuff - just a short walk to everything. Good breakfast. Has bike storage.

The hotel is nice and the staff super welcoming. It is clean and located in a safe area. Close to public transit and easy to elk to city center. It has a nice restaurant and bar. I would stay there again

Great hotel, lovely friendly staff. Clean rooms, comfortable bed.

Clean and comfortable rooms

Staff were very helpful.

This hotel is in a great location. Very walkable to the city centre and very quiet at the same time. The staff is lovely. Everyone was very helpful and friendly. But the hotel is in need of some upgrades and refurbishing. We had to change rooms because the toilet in ours simply didn’t flush. We notified the staff after the first night (we devised a method of flushing using a bucket of water) but no one attended to it until the evening of our second day. No repair was possible so they moved us. Our second room was not nearly as nice, since it was a family room and the bed was very close to the wall to allow a cot to be used, but since the Olympics meant that all hotels were at or near capacity we knew there wasn’t much choice. At least we had a toilet that worked. Everything else was great. The breakfast was amazing with loads of choices and the lounge was very comfortable. I felt that we could have been offered some kind of compensation for our inconvenience but in new that staff was doing their best and didn’t want to create problems.