I had booked two rooms for two days through Expedia, both pre-paid. The hotel had us booked for 3 rooms with only one room paid. Fortunately, I had printed out my Expedia receipts. After endless conferring with the manager, the girl at the desk (who was super-nice by the way) took off the third room, but insisted I pay again for one room, which I did (sorted out later). The rooms were large (junior suites), but the decor is very dated, supposedly resembling a Spanish mission, but just looking grotty. There were no electrical outlets at the desk or at the nightstands, so charging our phones and computers was problematic. The windows are thin and even on the 5th floor, the street noise was quite audible. Breakfast was very basic, just before me somebody finished the last of the yoghurt and I was simply told that was it, they had no more. The one redeeming factor of this hotel was the personnel, all super friendly and professional.

very old AC, first floor room very noisy from play area.

Beautiful

We stayed on the 4th floor and the hallway only had two motion-sensor lights (one at each end). My room was in the middle of the hallway, and by the time I would reach my door, the light would be off. I also had to ask them, several times, to heat up the jacuzzi before they sent somebody. The bathroom shower didn't seem well cleaned.

You promise a good room but it was terrible the bathroom was no good for us

Es un hotel con una arquitectura externa muy bonita, colonial. Pero una vez dentro de la habitación, es como un edificio de departamentos de apoyo social, sin ventanas al exterior. Sólo con ventanas a dos cubos de luz. Además le falta mantenimiento y cambiar las tapas de los enchufes y apagadores por unos modernos.

I enjoyed the Architecture and general feel of the hotel! Very green and the older style make this a wonderful place to stay when coupled with the service!

Very good it was nice