friendly staff all amenities

Nice property, excellent value.

My family and I spent a week at Villa del Palmer the last week of July. Pros: Armando at the Bell Desk was amazing! He was friendly and offered great suggestions on restaurants and sites. The views from our room were spectacular! Carlos was our poolside server, and he was friendly and prompt. The pizza was great! The whale slide is really cool! Cons: The Front Desk staff was not friendly and made you feel like you were bugging them. After checking in, we were hounded multiple times about attending the timeshare presentation. We were exhausted from an 8-hour travel day and just wanted to relax. Staff does not monitor the number of people "reserving" chairs by the pool. You have to be poolside by 7 to get a spot that hasn't been marked by people with towels who don't come back for hours. Our stay was good, and we would most likely return.

Overall I was satisfied with the property, entertainment and the food. The property itself is poorly maintained. There was only one working elevator for 8 floors and a basement. There was a leak in my room for two days and my room was only cleaned one out of the four days I was there. I would not return, but it was sufficient for the cost.

Booked this stay as it’s advertised as All Inclusive. When booking my package I filtered All Inclusive resorts only. Somehow Expedia still offers this location even though they have different options of stays. I booked a junior suite, to my surprise it was only the room. We arrived to the property and were told of the booking. The property offered to upgrade to All inclusive for an extra 2k!!! For a family of 4 it was $420 a day. We tried one day of the meal plan to see if the food was worth it. Honestly it was not. The only buffet options are breakfast and dinner in order to watch the show they have nightly. The pool side service, really depends on who you get. The resort offers different packages for different guests. I guess it’s also a time share location. The pool area is small, the pool lounge chairs are crowded. If you aren’t out there about 7am you won’t get a seat. Until about 3pm when people start to leave. The kids pool is near one of the restaurants and your kids can’t splash. If you are eating at the restaurant after being in the pool, the staff get upset that you are wetting the chairs. Outdoor restaurant by the way. The all inclusive guest were limited on the amount of items they could order at a time. We opted for paying as we stayed, we spent way less than the 2k. The housekeeping is an additional cost. The show is only to accommodate those eating at the buffet, and you have to get there at 6pm or you won’t get in. Overall not a pleasant stay for our family.

Everything was wonderful... didn't like how only adults were allowed in the bigger pool n family pool was smaller n packed

Very helpful staff! Many amenities and large property. The brachfront is BEAUTIFUL!! Pool is also nice

I just got back from 5 days here for a bachelorette party and I would definitely stay here again! We did the all-inclusive package. Our room was clean. (You can hear a little noise from the hallway/lobby through the door, but it wasn't bothersome.) Though the building hallways and elevators were warm, our room's AC worked well, thankfully. We truly enjoyed the staff and their service at every bar, restaurant, and counter on the property. They had a great sense of humor, were helpful when we had questions, and accommodating for dietary restrictions. Because the resort was very full during the week we went, service was sometimes slow, but we didn't mind. All of the food was DELICIOUS. It was my dream come true to be able to eat shrimp tacos, guacamole, and sushi for lunch every day! I really appreciated how the taco restaurant had a consistent daily menu while the other restaurant's dinner menu/theme changed every night. The views from our tables were gorgeous, overlooking the ocean and the famous rocks. We even got to see leaping manta rays! We enjoyed the nightly shows and corresponding meals (tip: get in line early!). I loved being able to pop into the pool or ocean whenever. We were able to walk down the beach a bit to get a water taxi over to the marina or other restaurants further down. The gym, spa (next door), and pickleball were fun too. Concierge was able to call us a taxi whenever we needed. Overall a great experience!

Very nice property, great property using value. Easy walk to town or down the beach to Medrano Beach.

We loved the food very good quality and how close we were to the Marina. We used Uber and that was easy to get from the hotel.

Beautiful!

Great location

Beautiful place but restraunts are hard to reserve To many people not many restaurants. That goes with rrying to get a drink only 1 bar tender for the pool bars.

Noisy! All day/night long! Couldn’t have door open to hear the ocean.Too many people, never a poolside chair available. Party vibe hotel!

We had an amazing time

Everything was good but the wait for drinks and food was long.

The resort was great. We booked through an Expedia agent who made the mistake of not making it all inclusive as requested. Therefore we had to pay extra at the resort when we arrived. Not the resort’s fault but would have been nice if they at least gave us a discount but they did not.

The experience, the food & beverage, the excursions, and the overall amenities DO NOT justify the prices. From the very start this hotel was a sad money grab. The worst part were the time share vultures waiting by the check in desk to pray on tired travelers. Not only did they give off desperate seller vibes but I just had a long travel day with my family (which includes a 1 year old) they need to learn how to read customers. I don’t want to listen to what you have to offer I want to take my daughter to the room get her a nap because she’s fussy & get my wife some food. I ended my 2 week vacation here and ended up spending the most in spite of being here the shortest amount of time. I left thinking this property was the least impressionable.

We loved everything about this hotel.

I had very nice experiecne at villa del palmar. Nice staff , good food , good ambiance and kids club was excellent. staff made sure our safety at the beach as well.

Awesome resort great service and location highly recommend!

Awesome service great customer service and location

lots of vendors on the beach. And your Uber cannot pull up to the hotel.

I loved it here. The staff is so friendly and there is so much to do. I highly recommend.

Sorry for length; grab a drink/chair. Didn't realize it was a time share when we booked. Everyone tries to sell you discount activity tickets the second you land. Airport is 45min away and a cab will run about $100 US. Look into transp options/prepay b4 you go. Uber into town is $6ish US; highly recommend. Hotel staff was mostly awesome. Super friendly. Very grateful for tips; they don't make much so I'd suggest tipping for good service. Couple of bucks goes a long way for them. Don't forget room attendants. Resort was nice; our room was very humid. Uncomfortably so but we were next to our son and his friends so we never mentioned it. Our fault. All our papers (anything left out) were damp and curled up. Worst part is the sales pitch. Short version, just go directly to anyone at whatever activity you want to do and negotiate. Plenty of vendors downtown. Prices for everything go up even at some restaurants if cruise ship docked. Resort food mostly decent. Buffet breakfast was good and included. Had a couple of meals at their Sport Bar that were good. Don't bother with the steaks(they're gray)-not sure if frozen then thawed, even filet mignon was gray and chewy. 2 for 1 drinks at certain times-good pours. Cabo is gorgeous and the weather is beautiful ; sun is dangerous for anyone fair skinned. Get the discount card but not time share. Don't forget sunscreen. Tip for good service; real nice staff. And don't bother with the time share pitch. ;-)

I love the location.

I had a great time & enjoyed my room with the balcony & kitchenette. Just avoid the people offering the free breakfast.

Best view from the ocean front hotel room

Too. Small. 2 nd floor. Above. The valet pkg. No view too much. Noise

My family and I really enjoyed our stay. I would consider

Our stay was great we really enjoyed it a lot. Staff was super friendly for the most part. Some of the receptionist at the check in area were not super friendly. They were not mean but they just didn’t have any personality and were super dry when checking you in or out which was weird for that type of personality to be at the check in area. Also they were very difficult to accommodate if you had any special request. For example I had requested 1 bed when I made my reservation but they gave me 2 queen beds. When I mentioned that I requested 1 bed they were not helping to accommodate it. Their answer was it’s just a request so that’s all you get.

At this moment around world internet is free I don’t understand why we need to pay for that Front desk was not so kind We arrived and we wanted to rest however immediately after receiving our keys, we were been approaching by people offering packages and I want to rest