Great place to stay! Should have a higher rating for what you get it is a great value

My stay was horrible i decided to carry my family there for christmas. I went after checkin time and had to wait an jour for the room to be cleaned, only to get in the room and the tub was filled with hair the sink had dead bugs there were no bath towels available until the third day of our stay and also we had to lift our own luggages upstairs to check in and check out as no bellman was available assist. The lady At the front desk Mary attitude was not very pleasant with locals and tourist. I do not recommend at all

It was quiet, we weren't bothered by a ton of vendors. The facilites were clean, the condo was great for our group of 4. Would come back.

Walls in the shower painted with water paint. No internet in the resort and room.

Everything in the kitchen, bedroom, bathroom and pull out couch was some kind of dirty. There were never any available clean beach towels. When asked if someone could come and clean, several times, the person at the front desk said they would send someone and nobody ever came the whole week we were there. A lady would come by to ask if there was trash and always had a bad attitude about having to take it out. The sliding door and AC in one of the rooms didn’t work.

Beautiful scenery in a lush setting.

The property was convenient as it had its own private beach but that was it. Restaurant food was OK. We had to ask for pool towels six times before we ended up getting them the following day. When we checked in the Bedroom TV wasn’t working and we didn’t have a working room phone someone came up and fix the TV but didn’t give us a phone so we had to use our cell phones. The rooms need some serious updates. The bathroom was falling apart, floors were dirty silverware, and kitchen was rusty. Overall, the room needs to be completely renovated. As soon as we checked in, we asked about Wi-Fi and they told us the islands been hit or miss for the last two days. after speaking to several people that had been staying at the resort, and or were familiar with the resort, they let us know that the Wi-Fi hasn’t been working in the rooms in this resort in a very long time. It only works in the lobby. This was a huge inconvenience when so many people work remotely these days.

The property is in dire need of updating. The furniture is old and dated. The lobby and units are old and dated, bathrooms and kitchen needs updating. The property is dead, not many activities, no shuttle service. Not enough employees, long waits for food service and drinks. Employees are friendly, they just need help. We were there for 4 nights and no one ever came to clean our room or change our sheets. They did bring towels, but didn’t clean or make beds. We met friends staying there and every morning they had to call just to get hot water. They had to wait to shower: this happened every morning. Property is not being kept properly.

Could of been cleaner

Everyone was wonderful!

Tanya at front desk was amazing! She went above and beyond to assit with the concerns I had. A lady was not quick to respond or assist while it was busy. I believe she was the manager not sure but I observed from distance

beautiful location

I state at the resort before and it was absolutely fine, hence I wanted to stay again. However, there were a few concerns this time around. Room #3036 1. Bedroom # 2 bathroom had NO hot water 2. The kitchen microwave has a crack in the door 3. The master bedroom TV comes on and goes off after 2 minutes 4. In-house phone NOT working 😕 5. Housekeeper came in Friday around 1:15 (Aug 26), asking us to sign a paper!! Because we didn't sign it, she said she would put (good) on the paper. The housekeeper never took out the garbage or asked if we needed any towels 6. The maintenance man came to have a look at the TV and said that he have to report it to his supervisor. Nothing ever happened.

Horrible service the safe box did not work neither the room phone and wifi service did not work really inconvenience

The property place need an upgrade, the room did not have the necessary things need for example towels, remote, ect..... The location is fine. I did not know I would have had to walk across the street to use thw pool and enjoy the beach, wish everything was together. Other than that I had a great time in Freeport.

The beach was clean and clear of debris. The amenities were pretty slim.

The property is fine, maybe a bit on the rundown side. Woth the exception of Lolo at Coconuts, the reception and restaurant staff were not friendly and not helpful.

Staff was friendly an accomodating private beach beautiful food delicious an all around good time i will visit again an tell all my people!

The beach is absolutely wonderful. Its a great spot to relax and enjoy the beauty of the Bahamas. It is not a party location like the beaches around Miami.

My elderly relative, my seven year old daughter, and I had a wonderful experience at Island Seas resort. God’s creation and natural beauty were breathtaking. Staff provided courteous, helpful service. The two bedroom condo that we stayed in was very clean. We shall certainly return.

When my wife and I arrived at the property they said we didn't have a reservation. Upon clearing that up because we had all of our documentation, they blamed Expedia for giving them the wrong dates .... doubtful that was the case. They did give us a good room however and that was fine. The room didn't have any kitchen ware, we had to request it and then it was very limited. Had to request towels be changed out several times.... housekeeping was poor. Requested beach towels and was told to get them at the front desk..front desk said there are only 4 and they're all checked out. Hot tub worked maybe half the time we were there. The restaurant was very mediocre and the wait time for your food is very long despite the fact that we were only one of four tables occupied in a Saturday night. Only two people working the whole restaurant I think. Drinks at the bar were pretty poor. I couldn't imagine getting any kind of meal plan. Luckily we rented a car from Bullseye and they were great. We mostly just used the resort as a place to sleep. We spent most of our time at Lucaya, and it's only minutes away. Great food and cheap delicious drinks there.

Very nice and clean. Friendly staff

While the units are large, they are sparse and dated. However, for the price, you get what you pay for in the Bahamas. The resort is divided by a road into two sections: marina and beach. Reserve the beach side even though the beach is tiny.

I liked the access to the beach, on-site restaurant.

The staff was unbelievably kind and accommodating, the beach was breathtaking, the island was safe and there was a lot of fun things to do and explore.

Close to the beach.

When we arrive we didn’t have any towels in the room. We sled for it and 2 hours later were brought to the room. The four keys they gave us didn’t work very good and it was a struggle every time we wanted to get in Wifi didn’t work in the room nor the common areas The rooms had old air conditioners that don’t work well and make a terrible noise The hotel was empty, just a couple of people. We kindly asked to leave our bags in the room and use the shower before leaving, (since the hotel was empty hence the room was available) and it was denied

I visit Freeport at least 4 times per year and stay at this property every time. Its convenient to everything and the prices are reasonable.

Everything was splendid

The worst hotel ever me and my family will never go back or recommend this place.

We had to change rooms 3 times, the rooms were not cleaned properly smelled stuffy, floors were dirty and no came to change the sheets.

Its ok could use some renovation though