Excellent

Bathroom floor is was dirty. Pool area floor was dirty. Chewing gum left next to the pool. Decor was updated and unique.

Construction near property makes getting there a challenge. Other than that, everything was great

Very well updated rooms and property. The building itself is an older hotel, but the inside is clean and well re-done. Carpet in the rooms is a little dingy and could be replaced, but overall very clean room. Could use new pillows for the bed, but overall bed and bedding looked clean. I am pretty picky when it comes to hotels. It was a nice place to stay and for the price even better. Microwave and mini fridge in the room.

Nice area.

Bathroom floor is sloped so water runs from walk in shower into the bathroom. Made a big puddle in middle of bathroom. Other than that it’s a great place to stay. Room 101

The staff is so friendly (Mai) and everything is very clean.

Overall the property was nice, clean, and comfortable. The lady at the front desk was amazing. There was a tournament in town with lots of kids. She ran nonstop making sure there where towels in the pool area. Could have used another staff member that evening. She was super friendly and kept a smile on her face. The only complaint I would have is the pool was really cold. Other than that our stay was great.

Great location close to shopping. Room was clean. The rooms were quiet except for the children jumping in the floor above us which is understandable and wasn't a concern/bother to us. Hot tub was very enjoyable. The front desk is sometimes unattended with a plaque stating that the workers are off supporting other customers.

Great stay

The pool is chilly. The hot tube is cold. Breakfast sausage is cold.

The hotel was clean, the staff was friendly, most areas seemed updated. The hours for the pool and hot tub were reasonable. Our stay was quiet and comfortable. Most importantly, the beds were comfortable!

Clean room. Wonderful breakfast! Up to date accommodations.

Modern, clean, well kept hotel with an excellent breakfast, nice amenities (pool, gym, laundry), and helpful, friendly staff.

Clean and quiet. Bathroom door didn’t lock and lock was broken on inside room door

Nice rooms, very clean and modern. We stay in Onalaska 3-4 times a year and I think we found our new place to stay. Only downside was internet wasn’t the best.

Staff member was great! I had no remote for TV. Got a new one. Door lock battery died. A first for me. Desk staff fixed it fast. A+ for staff!!

The air conditioning and heat would remain on wouldnt set all the time - so it either kept getting colder and colder or hotter and hotter. Looked like the “set” button was missing? Shower was dirty, hair on the towels, fridge had food smears, and sheets wouldn’t stay around the corners of the bed even when I tried to fix it. Breakfast, whirlpool, and front desk staff were nice though.

Okay for short stay. We stayed 6 days. Don’t bother getting the largest king suite, it’s half empty. Apparently used to have a large whirlpool tub. Gone now but didn’t bother to put anything in its place. There’s a reason why they post pictures of these suites from only one side of the room. I’m posting the other side of the room in my review. There’s no coffee table nor any small table to eat on if you get food delivered, takeout or want a snack. Which you tend to do within 6 days. No maid service the entire time. Bed became such a mess with duvet over a comforter. Finally took duvet off. Window heat\air unit said to use thermostat on wall. Thermostat on wall said it didn’t work and to use window unit. Our suite was next to stairwell on third floor. Don’t go there (#301). You will hear heavy metal door slams all night & day long. An that’s in Addition to the loud highway. And if you do, be careful if you lean back in desk chair. Our grandkids are in Onalaska so we are there often. Will be taking a look at other options next time.

Amazing property! We will definitely be back!

Normally I stay here and it’s a pleasant experience. This time it was loud with other families were up late in the hallway and there was also a loud running toilet that woke me up on and off throughout the night.

Rooms were clean and in order. Would be nice to have local papers or restaurant hard copy options available to check out. Hot tub jets weren’t working and no towels at the pool.

We had to look for a last minute room since the hotel we originally booked was full. I am glad we booked the Hamptons after experiencing unprofessional service at the hotel we originally booked. Checking in at Hamptons was easy and smooth. The clerk was respectful and helpful. The room was clean and breakfast had a good variety to choose from. Even though it cost us more than we originally planned, I'm glad we stayed at the Hamptons.

Friendly front desk, clean rooms and choice of eating places close by.

It was nice and relaxing It would have been nice if the hot tub was working

Great stay. Very convinient to interstate. Nice options for dinner nearby.

Dirty towels were left in my room and I requested a call from the manager because there was not one on duty. I never received any call or acknowledgement from the manager of this property.

Clean and great service

Easy in and out

Good place to stop overnight while traveling.

It was nice

Loved that breakfast was offered. Staff was great. Only thing I did not care for was the shower. Seemed dirty, glass was cloudy and didn’t look clean…our shower had rusting on parts near floor which looked grimey. We were in 205 and room was decent but looked like it was cleaned quickly, and not thoroughly. We came from MN, 3 hr and 45 min drive to stay there and had an extra hour to check out but would’ve appreciated being able to stay until 1 instead of noon. Just posting so maybe these requests can be resolved or satisfactory for future guests. Thank you