Very dated and dirty.

We arrived only to be told that there was no room available for us. Even though i reserved it and paid in full monthes earlier. Unexplainable!!

As soon as you go in the lobby theres a big nasty smell. Third floor hall was so stinky that it made me gag. There were also roaches in the room 😮

We stayed in a studio suite and it smelled so bad. It was a nasty smell coming from the carpet. We complained and staff was not able to do anything about the smell. The toilet wasn’t working and we had to keep taking the lid off for it to flush properly. There was bugs/spiders in the room as well. The breakfast options was also terrible only gave oatmeal and granola very limited not many options. The staff was helpful for a few things but not everything. Wouldn’t recommend staying here not worth the hassle!

I asked for a refund and left Immediately this Place it’s not living condition

This may be the dirtiest place I’ve ever stayed. Absolute filth. Stains on the beds, floors and walls. Carpet was torn up and tattered. Sofa bed was broken and did not have sheets, exposing large stains on the mattress. If we hadn’t checked in after midnight we would have walked out. Avoid this place.

Smell cigarettes Old room Dirty sheets

Very annoyed….i reserved a room for 5 people and was charged for 5 people. The room had 2 beds and a sofa bed. When I asked for bedding and pillows for the sofa bed I was told they were short on pillows and could not provide one. I’m sorry, this is not acceptable!!! If I am paying for 5 people I expect accommodations for 5 people which would include a pillow for sleeping. I do not recommend Extended Stay of America!!!!

The bed was comfortable and conveniently located.

Reserved room with 2 beds and sofa bed for 5 people. Couldn’t get sheets/blankets for sofa bed. Asked for them and were just told they’d have some in a couple hours but didn’t stop washing windows to write down are room number to get us any. Wouldn’t give us an extra towel from the 4 we had unless we exchanged one we had. Had signs up at 8pm for no early check in til after 3 due to limited staff.

We had two rooms. Both were gross, but one was way worse than the other. Both had dirty carpet, stains on the couch and smelled like smoke. The one that was worse had knife holes in the couch, was filthy dirty and had cockroaches in the bed, no handles on the fridge, and the fridge was yellow from smoke. Once we found the cockroaches we asked for new room and they didn't have one, so we asked for a refund and to leave. The only person there was the night laundry guy. He was nice but had no power and told us to talk to the manager in the morning. We went next door to the Sleep Inn for $30/night more and it was fantastic. The next morning the manager would only refund me one room since that was the only one that we saw cockroaches in. There are also a lot of shady people that live here, and some are very rude. Nasty, nasty hotel. This is the first hotel I've ever had to leave because it was so bad.

The internet was down, waited 1 hour to get it up, but that was not the guys problem he worked hard to help however for whatever reason we booked our room months and months ago and they moved us to a different motel. We should not have been moved. Will not go back there.

My husband was on our honeymoon/family vacation and booked thru hotels.com at extended stay. When I first arrived I noticed there were no dishes/cookware/utensils in the room I had to go to the office to get the items. Then I noticed the microwave did not work they told me it would be fixed in a few days the 5 days I stayed never fixed. Then it took 45 minutes for the stove to heat up to cook on. The phone in the room didn't work. You couldn't take a bath there was no plug to plug the bathtub then to top everything off there were cockroaches in the bathroom every morning we woke up. I have pictures of all these things! It was not a very good stay!!

When checking in the lady at the front desk took us to a dirty room. Then took us to another room that was supposed to be “clean” but the beds had blood stains, the counter tops were brown with dirt and the pull out bed was dusty and full of holes. We did not spend the night there even though it was past midnight and flying over 12 hours.

Of all the Extended Stays in the area this is the best one. Staff is great & attentive.

Staff WAS nice at first... This place is a joke. Don't come here. They're so short staffed, they don't even offer coffee, they lie and bend truths. Don't come here?!! And they discriminate

This hotel was okay but be aware that there are people in this hotel that live there. There are people doing drugs in the middle of the night. Very creepy and dingy hotel. Will never stay here again. The only good thing here was the customer service, everyone was very nice and helpful.

Staff was great. Room wasn't cleaned well and room needs maintenance. Duct tape was holding the bathroom drawer in place

Staff are friendly and extremely helpful, the facilities, outside...everything is clean and well kept the people who stay are nice. I feel safe. Could be slightly cheaper for the price because this place is a bit older and needs to be updated. I've stayed in nicer (more updated) hotels for the same price. I guess everything is just getting more expensive nowadays. So, I definitely recommend for families!! Rooms are a good size.

The staff here is awesome and helpful. They accommodate or try to accommodate every need. The place is clean and the people around are friendly. Not like other cheaper hotels that attract drug addicts, etc..., this place isn't like that at all. I feel safe. They're very pet friendly. My only issue was the garbage disposal and it was taken care of within a few hours. The washer and dryers are good, too!! 😋

It was nice having a kitchen. Room and furnishings were older, but in good repair and clean. Water pressure was really low in the shower.

Front desk personnels are friendly

this place is for lack of better terms, stupid. we didn’t even get to stay there because they audited my reservation and left us stranded. (still charged us though) we are a traveling band. tired, with a bunch of stuff we need to load and unload and have to get a good nights rest to continue our tour. zero stars for this place. as staff couldn’t even help us. never had happened to me before after years of touring.

Easy in and out. Super swell people to adress me to my room number and level.

Very close to the light rail station for those w/o a car. The room was clean the front desk was very nice and accommodating

Even though we made the reservation four months ago, I got a call the morning of our stay saying they “might have to move us to another property” because they “didn’t have enough housekeepers.” Then when we checked in a little bit late because our flight was delayed, there was one staff member there. This person was unable to do anything because the computer “nighttime audit“ was going on. We stood at the desk for 20 minutes waiting for some automated computer function to finish up, unable to check in after our 12 hour travel day… unable to check in for a reservation that we made AGES AGO. The mattress on the fold out couch was absolutely horrifically disgusting… It should be condemned. The same was true in the other two rooms we reserved. Ew. The only reason I didn’t rate it as “terrible“ is because the individual who finally did check us in was incredibly friendly and tried to be accommodating, and the regular non sofa beds were decently comfortable. And the price was right.

Ted was very helpful

Great service Ted was so helpful , kind and polite thanks

No Maintainence

It was 54 bucks a night.. need i say more...bed was clean..towels were there..lights worked..awesome for 54 bucks

The manager was very aggressive to point out his important it is to give my stay a good rating to keep his job. He even tried to grab my phone so he can rate it himself. TV was broken and was not replaced as promised by that same manager. Towels were dirty.

Went home