Very old photo of outside of property, rooms were clean but worn. Drapes fall over AC and are to transparent to block out all the lights in parking lot . Like I had a light on in room Staff was great, property is just old and needs updating. Not the usual Quality inn I am used to

JoAnn was extremely helpful resolving an issue involving my reservation. Myself and my 2 friends stayed at the Moses Lake Quality Inn on our way home from the Sturgis, SD, motorcycle rally. We arrived at the Quality Inn one day earlier than expected, and JoAnn went above and beyond to make it work. I can’t thank JoAnn enough! Thanks to JoAnn’s compassion and excellent customer service we will be back.

ok

Walls, floor and ceiling had stuff splattered on them and were quite dirty. Furniture was old and torn. The actual sink and bath were clean and sheets were clean but other things not so much. The staff was helpful and friendly, breakfast was good. I think this motel is over due for some tlc.

No elevator. Older facility. Smelled weird.

Everything was fine, comfortable and good value.

The staff was very nice.

The front desk person was really nice but the cleaning of the room was horrible. The toilet seat had visible poop on it, the faucet and mirror had splatters on them, the tub metal plug thing was pulled out and just loose, there was a pile of dust and hair on the floor corner behind the bathroom door. Made you feel like everything was just icky. I would have asked for a different room but was exhausted so I just cleaned some myself.

Met our needs

Check in was personable. There were only a few check-ins left so I was greeted by name! Staff was very accommodating answering our questions and taking care of the few requests we had.

Disgusting room and shower

The room was old and had a weird rotating smell. I asked the staff for extra towels, she told me she'll bring them to my room. I waited for hours and she didn't bring anything, I had to go back and I found another young lady that was very helpful.

Property is very dated

Stains on bedspread

Quiet hotel, close to a lovely lake side walk into the downtown approximately 2 miles. Staff were friendly and helpful, breakfast was good with hot and cold choices, hotel was clean and room was ok. Would stay again

Needs to be clean repaired carpet all the furniture are old and wifi sucks not good services cable

The facility and room were filthy dirty. There was snot on the blinds handle. There was dirt all over the room. There were only 2 outlets in the room (so 4 plug ins) and one of them was for the TV, fridge, coffee maker, and telephone. So the phone and coffee maker were not even plugged in because there was no place to plug them in at. The pool looked mirky and gross. There were no towels in the pool to use after getting out. The microwave in the room and the one in the dining room had food caked onto it everywhere. I was a little worried that there would be bed bugs or lice in the room because it looked so bad. The staff tried to be helpful but the only person we ever say basically just gave excuse after excuse for the way things were and did not give any help for these issues. I will never go here again and am giving bad reviews online.

Our shower knob wasn’t workinh, they didn’t fixed it till the next day. Shower curtain was dirty. Breakfast room was dirty not stocked in the mornings.

Everything is going good so far. But could only be in the pool for 45 minutes before we got told we had to get out because someone reserved the pool and that we could come back at 830pm. We booked the hotel because it had a pool

Liked the rate for the evening. But they didnt have bkft available.

The staff was very friendly. They have done a good job of trying to clean up the place. I was very surprised on how comfortable the bed was.

Mold all over the bathroom, no breakfast available, pool was shut down during my friends bday party because the pool light was exposed in the water! Old underwear and chapstick under the bed. Towels had yellow spots all over them.

Quiet

$43 per night. get what you pay for. Was fairly clean! Toilet barely flushed. Continental breakfast was Apple; costco danish in wraper and coffee and watered down orange juice. check in lady had devil horns. All friendly though.

There was no channels on the tv to watch, the room looked like it had been storage for lamps. No real breakfast options. Nothing but apple and danishes for breakfast. For the $100 I paid, it should have been a lot better stay!!

Didn’t like

I like taking baths and i see only showers .

We are OTR drivers so finding a place to fit a 70ft vehicle is hard to do, they had parking. Website says have a breakfast so expect something DON'T get there after paying on line DON'T have breakfast any longer. You have to climb stairs to get to rooms, not very safe if on an upper floor.

Thank you. Staff was great!

It was loud, area was unsafe and trashy. Room smelled, and bed was extremely uncomfortable. I should have stayed at the best western across the street.

Rooms were not clean, bed sheets weren’t clean. Fire Alarms were set off at 5:30am. Not a comfortable stay.

Property was having plumbing problems. Could not serve breakfast!