Very clean rooms !! Being here in Salem it's nice to know they have security on site...

I would never stay at Hometowne Studios in Salem again. The location felt very unsafe, with a noticeable presence of homeless individuals hanging around the area and in the parking lot. Upon entering our first room, we found no toilet paper and a strong smell of weed. To make matters worse, the phone in the room didn’t work, so my husband had to go down to the front desk to request toilet paper and air freshener. Instead of giving it to him directly, they insisted on having a maintenance person bring it up, possibly because they thought we might steal it. This was frustrating and inconvenient as I just wanted a shower after such a long drive. After leaving the room for a few hours, we returned to settle down and watch some TV before bed, only to discover that the TV was damaged, with half the screen being black and unusable. We went back down to the front desk to report this, and the receptionist moved us to another room. Unfortunately, the second room wasn’t much better. It reeked of cigarettes, even though it’s supposed to be a non-smoking hotel. We found cigarette ash in the vents of the AC/heating unit, which was extremely loud and practically shook the room when running. The walls and windows were very thin, and being placed on the backside of the hotel facing the I-5 freeway meant we could hear all the traffic noise from the freeway, as well as our neighbors watching TV and yelling at each other into the late hours. I strongly advise against staying at this hotel.

The person at the front desk is very nice and very helpful. She booked us in her room very quickly however we got into our room and found standing water on the floor dirt in the ground themselves have food all over the stairways smashed cigarette butts. We had a queen size suite, but there was no cookware in the kitchen, I will not stay in Hometown suites in Salem again!

I wouldn’t never stay again in this property, it was overpriced and not worth it even.

The front desk was very helpful... Excellent customer service!! Very clean room as well.

Staff was always available when we needed something.

Dirty, scary, afraid car would be broken into. A/C extremely loud. Unprofessional staff.

The motel room itself was extremely small and not very clean. No hair dryer, no maid service, no supplies in the kitchenette. I would not stay again. However, the front desk team was outstanding. Friendly and very helpful.

A lot of unusual characters.

This property is overpriced for the conditions of units and its location. Front staff was friendly enough no complaints there TV was not working. Rooms were clean yet. Need updating sleep disrupted due to air conditioner, noise and next-door occupants.

Horrible. Avoid area at all costs. Sketchy. Unsafe. Loud. Dirty and old facility

The room was clean and maintained. It was quiet in the evening which I very much liked.

Nice enough place, especially for the money. Rooms are clean but very very small. It has a full kitchen but no plates, pans, cups, silverware..nothing, making it impossible to use unless you bring your own. Bed was comfy, internet good. Nice location about .5 miles from many stores and restaurants. Staff was very nice and helpful. Recommended

easy access to highway

horrible just horrible

Awfull place. Total representation...freeway outside, SPRING matress, not a queen sized bed. I didn't feel safe and did not stay. Crime scene across the street and an adult store next to hotel.

No problems

The room smelled like cigarettes, other than that it was a great place to stay!

The staff were great, I was extremely tired and they got me into a handicap room which was clean and met my need. They do the best with what they have. I am definitely not a snob but some of my neighbors were extremely noisy and decided to knock on doors in the middle of the night.

Rundown

The place was dirty . Not enough towels for all guest and when I asked for towels the lady gave attitude and when I took them back because the clean towels were dirty she was nasty . When you walked in the floors it was sticky so your feet were filthy. Discussing place mold in bathroom hole in headboard holes in bathroom wall. Curtains had holes in them

Pleased with the stay!

Price.

Sticky floor, you can hear noises.

All good

Comfortable

Quiet big rooms

Exelenteeeeee nice and clean , thanks to who ever clean this to Amazing

Upon checking I informed the front desk the bed side lamp did not work, and that the toilet was leaking around the base and it ran water all night and all day. These were never fixed nor was I offered an alternate room.

even mopped the floors. Cheap, old, uncomfortable sheets and beds. No working ice machine. Staff were rude and unprofessional. WORST place I' ve ever stayed in the entire state.

Be ready to pay 100$ deposit that will later be returned to you. no breakfast but there is a kitchenette. I only stayed one night, driving through, so I haven't used it.

I have stayed here multiple times and have never been disappointed. Excellent staff, clean room and reasonable weekly rates. Will definitely stay there again.