Beautiful property but lacking in general maintenance. Others had the same comments. Balcony door couldn’t lock and I didn’t have any hot water. Staff were generally very good. I only went into the sea once during a five night stay as it was full of seaweed (it looked like a sewer had overflowed!). I presume this is because they have blocked off an area which stops the water flowing.

The staff were very accommodating and welcoming.

property was amazing

Ok

staff was very friendly

The best

Very nice, good service highly recommend. The staff was very friendly and accommodating .

Garden

Excellent property Food was much better our last visit

This property isn’t well maintained or managed. I had to leave the property to shower daily even after being promised that in a new room the water issue would be resolved when I requested to end my stay with them early.

The good: - Great location and easy access to the main strip and proximity to airport. - Welcome drink at the resort was delicious. - Warm welcome and attendees were very hospitable on a daily basis. - Great breakfast (Variety of offerings and home cool selection). - Easy access to private beach and pool on the premises. - Adequate room and great views to the beach. - Clean resort and well kept scenery. The Bad: - Small TV in the room. - Outdated access to the rooms. The doors need to be upgraded with more modernize key card access. - Utensils in the room (spoons for the coffee) needs to be upgrade. - WiFi was offered but seems to work in the reception area and nearby surroundings. As soon as you walk to your room access was disconnected. - Better control of insects in the room (for example ants in the bathroom, and around bed area). There was an insecticide spray in the room when used kept the ants at bay.

I love the fact that I felt very safe with my family. The beach was lovely and my grandson absolutely loved everything and had the best time.

Our experience at Coco Reef Resort had its share of ups and downs. Despite booking two separate rooms through Expedia for my sister and my family, only her reservation was confirmed upon arrival. We were initially told there might not be room for us. Eventually, the hotel found a room for us but initially asked for payment greater than what was originally through Expedia - and that I would need to subsequently get a refund from Expedia. It took a couple of hours and some effort with an Expedia agent, but the issue was eventually resolved. Expedia sent the payment, and we got the room at the original price. I'd suggest booking directly with the hotel to avoid such complications in the future. However, throughout the crappy situation, the staff remained polite, although I would have preferred the problem to be handled more expeditiously. The hotel is quite dated, but our stay had many positive aspects. The resort's proximity to the airport was convenient, especially since we didn't have to worry about transporting car seats for the kids. The quality and variety of the food at the resort was excellent, and the beach area was simply stunning. The sandy shoreline was shaded by coconut trees, offering relief from the sun's heat. The calm waters of the lagoon-like beach were perfect for the kids, as there were no waves to contend with. Additionally, we appreciated the complimentary use of kayaks / paddle boards. Booking issues aside, we enjoyed our stay at Coco Reef Resort.

DO NOT STAY HERE. You will get the Old Plantation Vibe. The matching floral prints ont the lap shades, bedspreads... will make you nauseous. This is the most DATED, old ran down property I have ever experienced. YOU CANNOT TAKE A SHOWER THE WATER PRESSURE IS SO LOW. You literally have to stand close to the wall and try and catch the drips of water coming from the shower. When you go to make complaints the front desk is apparently trained to say they are hearing these things for the first time. After I was told they have no idea about the shower, another guest came to the front desk and stated "You'll were supposed to move me since yesterday I have no water pressure in my shower". It smells like mold, the food is horrible. It was so bad we left prior to our departure date. We asked for some of our money back and they refused. Do yourself a favor do not visit this run down property. If you have any standards this is not the place to be. Let me make mention that although the workers appear to be working on a PLANTATION, the staff were mostly pleasant even working in such a horrible environment. Do yourself a favor do not go here. They need to take some money and update this hotel because it is ridiculous in 2024 they are still living in the early 1900's. Plantations are OVER.

The beach was wonderful.

Property was great but Mr. Mohammed the General manager was very rude and made us feel very unpleasant. Would only go back if he ever gets fired from there.

I have been staying at Coco Reef for over a decade now. I have always loved the place, and have a good relationship with the staff. However the place is simply getting old and, more importantly, tired. They really need to do a refurbishment of the rooms and facilities. One only gets a single key for each room, which is quite inconvenient when there are two people staying in the room. The Television is positively ancient, the WiFi anywhere but in the lobby is unreliable and weak (They say that they only guarantee WiFi in the lobby! Really? In 2024?) and the restaurants have the same menu they did in 2008. The staff is always friendly and I enjoy the breakfast buffet every morning (included ont he room price), but otherwise almost never eat at the main restaurant, preferring to venture out onto the street and search for something to eat (lots of choices out there, and while it may seem a bit rough, it is actually quite safe and accommodating). The price of food at the main restaurant is quite high for the quality - I have never been on the all inclusive plan since the thought of being captive to the very limited choice does not appeal to me at all. There are much better restaurants all around, lower prices, better food, and, importantly, some variety. So, overall, I have a soft spot for Coco Reef, but unless they get a solid refresh in the next little while I will certainly start to look for other options. Having said that, if you need somewhere reliable and safe, stay here

DO NOT STAY HERE! This property is very expensive and is in terrible shape. I have never stayed in such a rundown hotel. The internet doesn’t work, the place is covered in mold and smells of urine and really needs to be demolished. The only good thing is the beach. This is a 1 star hotel at best charging insanely high prices. I can’t emphasize enough how disgusting this hotel is. We couldn’t wait to leave.

seel safe and quiet. need to fix shower and Wi-Fi systems..

Very limited on vegetarian options.

Not worth the money

Property is dated, needs some updating. The shower was clogged. Didn’t like the room that we got. I have stayed at Coco Reef a few times, but was a little disappointed with the accommodations!

Tropical charm.close to airports and has great buffet breakfast, not forgetting the fantastic beach

This property has been neglected, and is in desperate need of upgrades. The rooms are decades outdated. There were not enough towels in the rooms. The hotel is short staffed. Except for the women who prepare breakfast, the staff is generally unfriendly. The beach is pristine, but you can get pristine beaches anywhere for less money, and better service.

The shower and faucet in the bathroom leaked all the time. The mini fridge made noise and kept my family up at night. Checked in at 9pm there was no one to help with the luggage from the taxi or to the room.

Tobago as a whole was dissapointing. The amenities are lacking for tourists. The resort was beautifully located but the maintenance was below standard and the resort looked old. There was limited dining on the property and limited dining opportunities nearby.

Great location, really nice staff!

Amazing service

I liked the grounds around the property, however, there was no air condition except in the bedroom, place was very humid, television reception in the bedroom was terrible and the staff was not very helpful

Excellent location, minutes from the airport, with its own private beach. Breakfast was excellent. ALL members of staff are friendly and welcoming. I would certainly stay here again when in Tobago.

The bedroom and bathroom needs a revamp. Please tear down all wallpapers with flowers! Other than everything was perfect. Staff were accommodating and friendly. Love the breakfast layout every morning. Private beach❤️❤️❤️

First I received a beach front upgrade on arrival. Then the staff were warm and fuzzy. Breakfast was worth getting up for and dinners were set for royalty. I didn’t leave the hotel, there was no need to. Coco Reef is perfect for rest, relaxation, beautiful sunsets and superb food including freshly juiced vegetables and fruit at breakfast.