Yikes. It was a cross between a homeless shelter and a trap house. Very unsavory types everywhere. My toilet broke within 24 hours. The hotel building clearly was once beautiful but they haven't reinvested in the building at all. The workers come into your rooms without knocking. They try to charge you for smoking when you get a room where someone has clearly smoked. The 1st room of my 2 night stay had no trash can and no bathroom towels. They DID give customer service. They addressed the MANY problems they had. There was a very nice boy/girl at the front desk who was very nice and polite.

Air con very loudly, oven not working and oven damaged

It was disgustingly dirty. The room smelled of ancient cigarette smoke. The floors were so dirty that I refused to take my shoes off.

Not clean

A few guests, including myself arrived about 15-20 minutes to check in (check in time is at 3:00 pm). We were told that we had to return back at 3:00 to check in. It was horrible booking 3 parties in a tight store front lobby. The hotel and the surrounding grounds were unkept and very dirty. I will never book under this company again.

If you are looking for a truly budget option then I understand why you would stay but honestly it is not worth even as the cheapest option. When we booked this we were in a bind. As we were checking in the dyer was on fire the fire department had come out. Then our room keys did not work. We had them reset three different times. By the time we got in the entire room smelled like someone smoked a pack of cigarettes in the room. We decided to go ahead and book elsewhere.

This is the filthiest hotel I've ever seen. You have to give them your dirty towels to get clean ones, they have bugs, the inside of the toilet is rusty, has cigarette burns on the comforters, stained curtains, no ice, it's terrible

Would not recommend at all

Not the hotels fault it’s more a New Jersey thing. Getting in and out of the property is not ideal with the way the roads are. Nothing within walking distance to shop or eat. It’s more of a long term stay hotel so people hanging out most of the day and night.

Unfortunately, I would not stay at this hotel again. The floors had not been mopped in months if not years, they were absolutely filthy. There was old urine around the base of the toilet. The refrigerator was broken, and I had to put my food in the freezer, which was the temperature of which the refrigerator should have been so both were broken. The air conditioner did not continuously run, making it extremely hot in the room, and I was unable to sleep comfortably. There was no phone in the room, kitchen, essentials, paper towels, or dishes to utilize they did not even have a hotel cart to bring up my belongings. This is not the service one should be faced with when paying $100 per night!!

It’s not cleaned properly

All rooms smell of cigarette smoke and something else, very uncomfortable

Good stay for the week.

Not a great place to stay. There was a party in the parking lot, very noisy. The room was hard to find (numbers on doors very small) the room door would not lock (Dead bolt) the room was not very clean and I would not use the bathroom (all that needs to be said). We will never stay here again!

I haven’t seen roaches since the 90’s. This property has roaches bad. It’s bad when the lights on and you seeing them. Then they didn’t even sweep the floor after knowing they bombed/sprayed for bugs. It was about 7 dead on their back & i saw 3 living & 1 bug i killed i can’t even tell u what it was. I went to front office they changed my room b4 that i asked the 1st person i saw do they have roaches n they room she said yeah all of them do. Like it was normal. The staff was great but the roaches and the term roach motel came from this place.

No comment

Good

Excellent place

I am sick from the air quality of the hotel. My throat is swollen and mildew was in the bathroom. I seen one roach. Dirty linen was outside of my room and the desk clerk informed me.... he could have moved it. He didn't. The stairwell needs to be pressure washed due to dust, dirt, ketchup and food on the wall. I only slept four hours each night. Bad stay... places like this make me spend extra for holiday inn.

There was no shower curtain. I had to ask for one and then it was handed to me not even put on for me. There was zero turndown service. If you wanted new sheets, you had to ask for them again they were handed to you.

Rented 2 rooms . No shampoo. Or hand soap. The shower courtain was missing in one. The second night one of our cards didn’t work had to go call them to get that fix. And front desk was very rude.

Did not even supply water cups, shampoo or soap.

Good stay

This place is horrible, the manager is very unfriendly, I asked for some cups our two rooms as they were none of them available in the room, she told me this place won’t provide any cups and kept telling me they are not hotel and we should not expect anything in the room. We paid over $80 per room

Very bare-bones. Generally worn down and not the cleanest (hair in the shower and such). No shampoo or anything like that, basic bar soap available in the office. There was a basic pot of coffee in the office in the morning, but nothing like that in the room. The neighborhood felt safe but was not very walk-able. The place where the bus from the city stopped was not accessible on foot. Ride-shares were $30-50 from the city. Fine if you just need a bed and you have a car.

The room smells weed for a nonsmoking room. Sink has full of shaved hair, showertub has full of hair, the towel has a hair in it. Table was burnt, toilet seat was burnt by cigarette, stove was full of rust, the bed looks dirty, floor is sticky. No remote for the TV. No trash inside or outside the room and facility. It feels unsafe. No breakfast. I am traumatized in this place and I will never check in any Red Roof Hotel. It has been neglected by the management and lack of city inspection. This place is a health hazard. I would rather sleep in my car than staying in this place. I have photos showing evidences of all the details that I have mentioned are true based in my observations and experience in good faith.

Terrible experience! Would not recommend!

The dirtiest room I’ve ever had to stay in. I had to go shopping for cleaning supplies because the room was dirty and the bathroom smelled like pee. No towels,soap, or toilet paper. Bad lack of maintenance

The set up was nice. There was a kitchen with no pots or pans. They didn’t have no iron, blow dryer, or ice. I saw two bugs and one was a baby roach but nothing that deep.

Average room, friendly staff.

This place was actually a lot better than I thought I was going to walk into. The only problem I had was I booked with a certain company online and they messed a lot up for me and I still haven't gotten a return call from the booking people or anything.

This was the worst hotel I’ve ever stayed at. There was black mold in the bathroom on the ceiling above the shower. There was dust everywhere including on top of the headboards as well as on the light fixtures. The air conditioner unit was absolutely disgusting and looked like it had not been cleaned for years. On top of all of this all that was provided was towels and one little sliver of soap. DO NOT STAY HERE.