Poor breakfast, not very clean

We had a great stay. The only trouble was the tv remote wouldn’t work-looks like someone spilled something on it. I tried to tell the front desk but no one was there this morning when we checked out. Breakfast was good, thanks!

Staff were helpful and nice. Had to leave a day early and received a refund for last night stay, but they would NOT refund my $20 pet fee for that last day ....

Our room was great . The hotel overall was not well maintained .the floor in the lobby near the elevator was visibly dirty , we couldn’t enter into the pool area without help, my kiddos were so excited to go swimming but my oldest child was the only one who swam because the water was way too cold for my two little ones.

It’s a great place, employees are amazing.

Was a nice weekend.

Was a nice weekend.

The front office desk was very kind, BUT throughout our stay housekeeping never showed up to our room..we had a non smoking room but it still smelt like wet cats and cigarettes..sadly the breakfast was better off not served most items was out because it was not kept up with, the juice dispenser drain was running over with some kind of funk growing in it.. sad part is the attendant was in the breakfast area the entire time but was worried about playing on their phone instead of cleaning the area or keeping items up.

This hotel was clean and comfortable. The staff was very friendly. Tina the front desk clerk was very nice and helpful. I will definitely stay here again

Front desk service was awful. They were not attentive and gave the impression that there personal cell phone was more important than the customer. We had an issue with tv and maintenance was non-existent. Unable to provide change for vending machine that will only take exact change. Outside side door does nit work with room key card. This has been broke for ghe past three years.

Our key didn’t work when we arrived, we then get into the room and we didn’t have any bath towels. We stayed two nights, the next day our key didn’t work again, very frustrating to keep going to the front desk! Front desk staff was rude, housekeeping staff very friendly. The second day the breakfast lady called in sick so there was no coffee available in the hotel. No one knew how to make it but the lady at the front desk and apparently she was too busy to make coffee.

Room was ok smell in bathroom bed sheets were wrinkled.

The rooms on the second floor were all non smoking but every night of my 4 day stay I would smell someone smoking. I could smell it all along the entire hallway and even in my room. When I complained to the front desk, tha associate seemed to not be concerned. Every day I would leave the room in the morning and when returning in the evening my key card would not work, I would have to go back to get my key card updated so the I could enter the room. Again the front desk associate seemed unfazed but the fact that this happened every day. Overall not a good stay. If is this a representation of a Quality Inn will never stay in one again.

It is in a beautiful area and our room was very clean. The price was reasonable and the staff were very freindly and helpful!

The place needs a lot of maintenance. The room was falling apart. The water in the bathroom had little to no pressure. No amenities at all in the room. I could go on.......

The people above us were so loud and played music and made noise all night. We asked if we could be moved and the lady at the front desk said she’d have to figure out who was being loud. But nothing changed. We stayed up all night because of it.

old hotel, my room was already occupied by someone else, I stayed in a horrible room, the cleaning was not adequate, the carpet was wet, I will never go back to this hotel again

Seemed like a new owner or management was at this facility. Growing pains. The first room provided to me was already occupied so I was issued a second one with an attempt of an apology. The second room was clean and fresh. The bed was comfortable and pillows of many. Keep the hotel at its present state and get to know your booking/checkin programming and you will be successful. Thank you for a pleasant nights sleep.

Needs to clean up Jordan work Wyndon work shower sucked just needs an overhaul. The staff at the front desk was a confused a little bit couldn’t sleep because of whistling windows.

Staff was silent and weird. Breakfast terrible. They had waffle iron out and on but no Dough for the 3 mornings we were there. No eggs, just some slime sausage patties that they heated up in the microwave together with muffin and gravy. When we needed coffee refilled it took them 15-20 minutes to refill it?! First room we got smelled like smoke so we got it changed and the other room smelled better. Lots of weirdos staying there. I guess truckers from the road. Many smelled like alcohol and we saw them walk with open containers around the property.

The room I reserved (2 beds, non smoking) was not available. Agreed to a king. Asked where the room was in relation to the elevator-disabled traveler with me, and was told it was right by the elevator. Stepped off the elevator and the hallway reeked of cigarette smoke, room was almost at the other end of the hall, room had do not disturb sign on door, entered anyway , room was not made up-bed in disarray. Didn’t venture any further, went down and asked for a refund. Finally, after staff confirming the room not being cleaned and speaking with management over the phone, I was assured I would get a refund. They would not give me a confirmation number. Hoping I get the refund and won’t have to spend time dealing with this.

Dirty. Building in desperate need of repair.

Sheets were NOT clean. Hallway was not vacuumed, internet didn't work and front door wouldn't open automatically (it's supposed to). Don't stay for the breakfast otherwise it was great.

We were very tired when we arrived. The bathroom could use a bit of an update. The beds were comfortable, but the pillows were hard and difficult to mold. The breakfast was disappointing: no eggs, just sausage patties and biscuits, small muffins, 2 cereals, waffles, yogurt, apples, and a limited choice of breads for toast.

The breakfast food

The front desk personnel seem not aware of his job. Expedia already took the payment in my credit card but he said it was declined and asked us to pay again. But as I check my card both payments reflected in my account.

The check in clerk was horrible. His version of customer service was he will check you in as he feels like it and when he feels like it. He did not like being bothered. He was very condescending that I would even ask him a question. The room was okay until you went into the bathroom. The ceiling leaked above the shower. The paint was bubbling in multiple locations. The cleaning crew left long black hair in multiple locations. You are better off sleeping in your car and brushing your teeth at a gas station.

We waited while another guest argued about the lack of cleanliness in his room and asking for a different room. So we left.

There was a lot of noise and kids running around. Filed noise complaint and issue was not resolved. Supposed to be a non smoking building and it smelled like cigarettes. Was told I needed cash for a deposit which was not stated anywhere. Charged my card and it has not been refunded yet.

Somewhere I saw this hotel ranked quite high, now I can't find where. It's ok. It's old & has very little water pressure. Checked in & found bed sheets & comforter had 2 spots stuck together, black circles, looked like cigarette burns. They had to have noticed when they made the bed. Told them, they assigned a different room. The 1st was dark with only 1 working bedside lamp, 2nd had 4 lamps- so much better. Hot food was scrambled eggs & sausage & waffles. Eggs were not thick and fluffy, sausage had congealed fat all over. There 3 nights, last morning no hot food and waffle maker & toaster didn't work. At least it was fairly clean.

I got what I paid for. Nothing special but adequate hotel

Too dark need more especially in the back of the building I felt unsafe