I booked and paid for 2 nights but was unable to check in due to medical reasons. Upon arrival the next day my reservation was cancelled. I was not refunded for the second day. Hotels.com says it's the property's discretion but the property said they never got paid. Someone got the money. Even though the reservation was guaranteed and paid for I am out 2 nights that was paid for. I just requested the 1 night credit as I missed the first night stay. Where in the world do you pay for something and show up and the reservation is not honored and no one takes responsibility. Horrible on the property and hotels.com My advice is to breakup bookings into smaller chunks so if you happen to be unable to make check in at least the entire stay is not cancelled and not refunded.

I had to cancelled my stay. The hotel Seven Crown wa too far from the beach. I am 71 years old and I can not walk that distance. Please, could Expedia return my money back for the 3 days that I never used this hotel and I checked at another one close to the beach?

Junior suite, smells really bad, stinky

Practical Area

All was well with the hotel with the exception to the noise . We were in room 113, across from staff office and the AM crew was very noisy in the morning. Glad that they appeared to be happy to be at work with laughter, whistling and singing but should be considerate to those staying near the office.

Front desk pretty friendly, very close to everything, however no elevator gave us 2 very small beds even though they saw us we arrived as a couple bed was very uncomfortable

Overall the property was ok.great air conditioner Daily housekeeping. rooms were clean but dated. A few things could be better like there was no water or glass provided for drinking. The towel’s were old looking. But the price was good and I would definitely stay again.

it was better than i think and the people are so nice