This hotel is clearly an institution in Salt Lake City and it is impressive. The building is huge and the decor very old school - in a charming way. We upgraded to a suite for $40 and it was huge, even offering a balcony overlooking the pool. Being in a Mormon environment was quirky - the most well-stocked mini bar without any alcohol: The bed was comfortable and the bathroom very opulent. In our road trip this is the only hotel that still had individual toiletries rather than shared bottles. It felt a little too old school. There were some good dining options but we took advantage of room service which was fine. Nothing to write home about. There is a bar where you can buy cocktails but it was tough to find in the behemoth of a building. Would we stay here again? Probably not. But that’s not because it wasn’t nice, it was just a little too old school for me.

It is a great hotel. Clean, nice room a lot of dining options. Nice location with beautiful grounds

When I first checked in, I was given my room number and proximity key. When I went to the room, it was occupied. Turned out I was given the wrong room. It was corrected immediately.

Well maintained. Helpful staff. Lots of amenities. I wished they had a few more basic things like refrigerator and microwave in the room. But the positives far outweigh what was lacking.

Really big rooms. Gorgeous

Beautiful property with incredible grounds, a wonderful cafe and great location.

Location

Had a great time. Lovely room, enjoyed the great restaurant and the speakeasy bar.

Loved our weekend stay. We just stayed on the property and enjoyed the amenities.

Simply beautiful

This was definitely a hotel that the inside was just as beautiful as the outside. The moment we arrived we were in awe and the doors were opened for us and offered to assist with our luggage. Checking in was smooth and the ambiance was just breathtaking. The room was to our liking with an amazing view and good lighting. The restaurant had amazing food esp with those amazing happy hour prices haha. Overall it was just a wonderful experience and the staff was amazing from bell hop to the front desk to the house keepers to the restaurant, just everyone was truly genuine and nice. Will be back soon

It was beautiful

No glasses or cups/mugs in the room became a problem.

The hotel is beautiful, elegant and classy. We enjoyed the pianist and the harpist playing in the lobby bar. The restaurant onsite was wonderful. Our room was very spacious and had a balcony with views of the mountains. The staff was so attentive and nice. We enjoyed every minute of iur stay.

We love the Grand America Hotel. It’s a great place to celebrate special events or treat yourself to a fancy place to stay once in a while.

Beautiful hotel!!!

Beautiful hotel and the BEST in SLC!!

It's my first time that a hotel does not provide bottles of water at all. The other stuff were great!!

Great stay

Food was slightly disappointing.

Very nice property, staff was great.

Wonderful place to stay!! Highly recommend!

Had to cancel wasn't charged by them they are a great company

Room was a good size and grounds are nice. Food at hotel was average and the air condition was very poor in our room.

greatest stay so far

Absolutely perfect! This is easily the most luxurious hotel that this frequent traveler has experienced in a long time!

Outstanding in every regard.

The staff was very friendly and professional. It was a wonderful hotel to stay at

The room was beautiful. The bathroom was amazing with the tub. Liquor laws are difficult. My biggest issue was the pool. This was rather expensive hotel and I went to the pool which was beautiful and the chaise lounges were super comfy but it was like being at a town pool- full of families with kids just screaming, crying and being loud. Not relaxing at all!

The most beautiful hotel we've stayed at! Missing some café options with convenient open hours. Great boutiques though, and The Little Coffee Shop restaurant was amazing.

My husband and I drove in from another state and stayed overnight for a quick getway for my birthday, and the hotel was sheer bliss! Every square inch was designed and decorated with such thought, and boasted such beauty. It was an homage to the architecture and interior design of years gone by - very nostaligic to me. Truly a spectacular retreat. And the service was top notch, very consumer-oriented, with attention to detail, and with kindness. Our room was one with the little balcony and the view was incredible. I loved the little balcony and took memorable photos from it. Though we had one bathroom, my husband and I loved having our own separate vanities/sinks instead of having to share, like usual. I could spread out all of my toiletries and not have to encroach on his space. Our room on the 19th floor was also very quiet. Also, the food at the restaurants was outstanding and the shops within the hotel were a nice surprise. I loved the Old World feel to the hotel and marveled at it's exquisite design. Be prepared to take lots of photos...and bring a real camera for this stay!

For being a broke couple celebrating our one year anniversary, We enjoyed our weekend stay. I have not been here after covid hit and sad to see all the changes that happened due to it. No more fresh backed cookies smelling good in the lobby, We enjoyed the Spa but again covid changed the way you can use the spa. It just didn't have that charm that I hyped it up to be.