Super friendly staff. Great stay and really great location as nearby tram station is first stop of free Altstadt Bim network.

It was a very pleasant experience to stay in this nice, art filled hotel. Walking distance from the city center.

Staff went out of their way to be helpful. Room was the most comfortable of our 40 day European trip. Amenities stellar, location just a short walk to City Center and well connected with tram lines. A big plus, we got a fabulous room for under $100 per night!

Very. nice hotel and 10 minutes walk from the city center.

The perfect stay. What a wonderful well located quiet and beautifully furnished place. Grateful for the recommendations and advise by Miha.

Loved art, service, vanity kit, slippers and robe being available. Very comfortable bedding and pillows. Breakfast was great. Overall, 5 stars. One thing that was missing is USB port to charge phones that is present in newer hotels. I didn't have my converter that night, so was hoping to charge directly from USB port. Fortunately, stuff allowed me to borrow their converter.

The hotel is filled with bright art and has a small fitness centre and a nice sauna, pool and outdoor lounging area. Breakfast items were thoughtful on the buffet with eggs always made fresh. Every single staff in every role was very helpful for all asks including making sure I had a taxi at 445am. It was about a 10 minute walk to the conference and central areas of Graz. Definitely recommend.

Nice hotel, excellent breakfast. Could do with coffee facilities (Nespresso machine or similar) in the room but otherwise no complaints

Check in process was a but disjointed because I arrived before the room was ready. When I did return to check in, the basic info was not given and I had to ask. Thank goodness Diana was on hand to help out, especially when there was an electrical issue in my room and I needed to move. The new room seemed ok initially despite the large squashed bug on the ceiling leftover from a previous stay. As they night went on I had multiple issues with spiders crawling around and the air conditioning was broken making the room more like a sauna. The guest services rep came up twice to try to help, but her suggestion was to open everything up, which only invited more spiders. I also did not think leaving my front door and balcony door open was a very safe idea either. It was a very uncomfortable night. The shower is very slippery. I only mention if someone has mobility issues this could be a big concern for them.Breakfast was good, however, it would be helpful to have a coffee choice in the dining area without having to wait for the one server to be able to attend to everyone in the dining area. Another guest commented on this as well. I thought about using the pool, but in order to do so you have to go down the one elevator and parade though the front lobby where guests were accumulating which made it awkward.

The pool and sauna area was beautiful, unfortunately we did not bring our Bathing suits Area around hotel is below average but walking distance to center

Great stop at art hotel. Good location. Breakfast was quality and staff very helpful.

UK staff member was very nice and helpful. Other staff members were helpful as well. Very well located.

Very friendly service and artsy hotel. Architecture one can debate but it works. Access to the room from outside is also totally fine, during winter I might think differently. Breakfast was good on quality, service requires some work to be on the same Level. Overall I can recommend especially when not required Totally central location. Price-quality very good.

Conveniently located, nice staff, nice hotel and great breakfast.

Nice hotel with reasonable price, suitable not only for business person but also for family with kids. We are very lucky to select this hotel with inner pool, since the weather is so changeable. I and my daughter enjoy the clean pool when it's rainy, and go out to the old city when it turn to sunny. In touristic area (among Finanzamt, Südtiroler Platz and Schlossbergplatz) tourist can ride the tram free of charge! My daughter also very much like the arts in the hotel, drawing of "Herr Schwarzenegger", a statue made of "Redbull". So I can say they are really artistic. Staffs are very friendly and communicate in English with us without any problem. We - I and my daughter - can surely recommend this hotel to all range of people.

Very nice property. Polite staff, large rooms, indoor pool and sauna, excellent breakfast. Wil return.

The service from the staff at this place was terrible. They tried to give us a room that would only fit two people, even though we booked for 3 adults. We finally got a room that was suitable at the same cost, however at check-out they tried to change us extra anyway. The room itself was fine.

Simple hotel, not 4* overall, nothing to do with the art (is promoted like this). Hospital smell al over the hotel. Not recommended.

Kind staffs, good food and clean facilities including rooms. I’ll visit again when going to Graz!

Great stay at this hotel. Room was large, modern and clean. Great location and lovely staff.

Over and above service. Well designed and comfortable rooms.

Nice, clean hotel

Good value. Very clean, comfy, quiet. It’s a walk to the center. Not a long one as Graz isn’t that big so it’s a good trade off on distance vs cost. But I like the energy of being closer. Beds comfy, staff is very nice here.

Excellent. The people were very friendly and the art was spectacular.

I cannot say enough good things about this beautiful hotel. Staff was excellent and helpful. Hotel was wildly designed with all kinds of art, breakfast was delicious. Pool was great. We rented bikes from the hotel which made our stay in bike-friendly Graz that just easier. We could bike from Hotel to both Schlosses; Eggenberg and the one on the hill in the city. The “Friendly Alien” was two quick bridges up from where we stayed and the food near the hotel was so good. We were sad to leave.

The staff were excellent. They helped organise a local hire car on short notice. And when the hire firm brought the car but no ability to take a card payment the hotel reception staff organised the cash needed for the deposit. They went out of their way to help which saved me running around in the rain to find a cash point. Thank you!!!!

Really nice staff, very helpful, lovely exercise room and swimming pool.

Nice new hotel, clean with all the necessary amenities and more. Walking distance from the old town. Parking available.

It was a very comfortable hotel which was very clean and a great breakfast. The staff were very helpful , courteous, and happy to help with any queries. Some of the hotel art pictures were shall we say a bit odd. but it not to everyone taste. It would of been nice to have a kettle in the roome to make a cup of tea. But its minimalistic design I guess would not make it fit the theme. The bed were absolutely great I slept like a log and were clean and spotless to[p makes for the hotel ensuing the standard are high.

Lovely hotel and staff.

Very nice hotel. Staff was very friendly and helpful. Rooms were good size and quiet.

Excellent location. Walking distance to shopping district / old town and other places of interest.-The hotel itself is a modern architectural gem and highlighted by modernist furniture pieces, sculptures and paintings.-Located in a separate building connected via the underground garage and the courtyard driveway, the apartments are quote spacious.-Excellent variety of breakfast offerings (cold cuts, cheeses, yogurts, breads, etc). The terrace is a charming oasis.