The view was beautiful ❤️there was no coffee maker, and no ice. Its not completely finidhed, lobby was still inder construction. Room was nice and clean. Staff was nice.

Perfect location and super relaxing

Good for the price

The rooms were tastefully done… there’s no coffee pot, which was too bad.. the front door to my room was not installed properly , so it leaked cold air. I put my coat on floor to block air flow and cranked heat. The bath was next to front door which made for a chilly shower.. they only had 2 bath towels per room as well … details…. Not hotels fault, but the rim above sounded like they were taking dancing lessons… ugh. That was painful….

I like the property. Staff is nice, the property and our room awesome and the view was spectacular. Very clean and comfortable. Highly recommended and most of all its pet friendly. I recommend this property to my friends that is planning to visit big bear soon.

Incredible service! Free coffee/tea/hot cocoa 24/7 including cappuccinos etc. Everyone we encountered was friendly and went above and beyond to be helpful. the location and views are hard to beat too!

Everything was nice about our stay and perfect location near everything.

They have no amenities or ice machine and are unapologetic about it. I paid $530 for two nights (weekend). The response to my complaint was that this is not 4/5 star pricing...um, ok. I did not enjoy my stay or appreciate having to repack and move rooms at the end of a very long day (and drive from Irvine) because the bathroom sink did not work. They told me they were waiting on the right part and returned with a screwdriver to try and get it to work. It did not work. They did give me an option to move rooms or wait til morning for maintenance... my bathroom sink was stopped up...is that really a choice? I also could only get a small amount of ice because they have small bags at the "front desk" that she had to bang against the wood patio to provide to me. I was told they won't get an ice machine because they do not yet have a lobby. I never even got a follow up from the manager or an apology. After I left, I did text them and their responses are rude and clearly unapologetic. The Hilton Suites (at the bottom of Summit) down the road is a much better option and is new w/ amenities and cheaper pricing.

The staff was incredibly kind, and the room was very comfy and clean. The village and great restaurants are within walking distance. Plus, a beautiful lake view! Definitely would stay here again :)

The positive reviews of this hotel are true. The staff are helpful and friendly. The location was perfect, and the facilities were clean. But as mentioned in other reviews, if your room is a bottom floor, prepare for noise from the room above. You can hear every step.

Great views

I loved the view of the lake and also front desk personnel are very friendly and helpful

Must have breakfast room!

I love the hotel, but the walls are very thin and its unbearable when people above you , you hear their TV and you hear every step they take . We had to leave the room early because of that noise, if you want to be on the third floor you have to pay extra money, in my opinion its not fear for any guest who still pays lots of money for the room and still have a bad experience of the noise coming from upstairs, I am very disappointing, the hotel is in a great area, but the noise is unbearable.

It was a nice stay

Beautiful resort , absolutly love the decor and the coziness of the room . Wonderful stuff Vanessa, and Cailey went above and beyond to provide an amazing experience . We will defiantly be back .

Really great place!! Perfect for the weekend

We absolutely loved our stay at Marina Rivera. Upon arrival, we were greeted by Cailey who deserves a huge shoutout. She was beyond accommodating & helpful. She went above & beyond for us and we are so grateful! Would definitely recommend this hotel and will be back in the future!

There is a lot to like about the Marina Rivera - location is tough to beat & Great Lake views! Easy walk to the village night life area - shuttle available & complimentary coffee - only thing missing is a small table in the room - will visit again soon! Hats off to front desk staff

Great property, close to village and wonderful views of the lake.

Receptionist is vey nice

Excellent Service, super clean, amazing view.

Everything good

Nice rooms, right by the lake, complimentary cocoa and coffee.

Great staff

Super clean and new. Plenty of parking and easy access and walking distance to restaurants and bars. Very impressed and very happy with this place. Awesome lake view from rooms.

The area is good and it’s close to lake. There is no elevator. They don’t have break fast. There is no lobby and they made one of the room check in area.

The fridge doesn't get cold enough, the towels were wet when we arrived, the area felt unsafe, paper thin walls—the people above us were arguing at 3 am and you can virtually hear every sound and every step they take, there was a red stain on the bed, the shower glass needs to be extended out further because when you take a shower the entire bathroom gets soaked. Other than that it was ok.

Very small room especially for four people. You could hear everything through the walls left right and from above. Shower has no door, the water is all over the place.

Friendly staff. Great location. Clean room. Beds and especially pillows are nice. Fair pricing. No coffee maker or microwave amenities. Microwave is first come first serve. Rooms are not soundproof. You can hear footsteps from top floor. Also, the style of the open shower was a little different. I will consider coming back, mainly for pricing and cleanliness.

They advertise 24/7 front desk attendant (not truth). The phone number they provide on a piece of paper by the door doesn't even work and do not specifies that you need to send txt to it (I did and no reply). The person who rented the room above me woke up at midnight and kept making loud noises dragging something heavy and metallic, I was unable to sleep, and the fact that the hotel advertise 24/7 service and they don't really have it wasn't nice at all.

This place is really close to the village. It is also lake front and has a playground next door. The personnel was very attentive. We stayed in the double bed first floor. Looked like described in pictures. We had an issue with the heater at night. Someone came to help us really quick but we still were not able to work it after she left. Overall, I will recommend. Great option. We will come back.