Dear Red Roof Inn Management, I am writing to express my utter disappointment and frustration following my recent two-night stay at your establishment. My experience can only be described as appalling, and I am compelled to request a full refund. Upon entering the room, I was immediately struck by a nauseating stench of mold and mildew. It was so overpowering that I had difficulty breathing and felt an instant headache coming on. No amount of air freshener or attempts to air out the room helped diminish the unpleasant odor. The nightmare continued as I encountered pests scurrying across the floor. It was horrifying to see such poor maintenance and lack of cleanliness. Not only was this unsanitary, but it also made for an uncomfortable environment where I hardly felt safe or relaxed. To make matters worse, the noise from other guests was unbearable. It felt like being smack dab in the middle of a fraternity house. Loud music, shouting, and disturbances persisted well into the early hours of the morning. Despite my calls to the front desk, the staff's response was lacking, and no efforts were made to ensure peace and quiet. In all honesty, I have never regretted a booking more. This stay fell critically short of even the basic standards I expected and disrupted what should have been a restful visit. Given these severe issues, I believe a full refund is not just warranted but essential to compensate for this dreadful experience. I hope you will address these problems

The room was paid in full before I checked in, but the clerk with the nasty attitude told me that the hotel required a $50.00 deposit from all guest which was not in the documentation I signed for the room. I told him the room was paid for and he tossed the key on the counter. I got to the room and the tv was not working properly. The tv's input kept reverting back to showroom display. The correct remote was kept at the front desk. The clerk with the bad attitude had to come and reset it, but if you turned off the tv it would reset back to showroom display. Therefore the tv had to remain on, but it would automatically shut itself down after a couple of hours. The night clerk refused to give me the correct remote to reset the tv after I told her that was the remote clerk used earlier to reset the tv. She gave me a remote that only worked on the TV at the front desk. She was unwilling to help solve the problem because she was too busy chatting on her phone. The bedspread had cigarette burns in it. The faucet in the sink splashed water everywhere when you turned it on. The chair was broken in the room and the couch cushions were so beat up that they did not fit properly on the couch. There was no clock in the room. The windows were not sealed shut. Windows could open and shut at will. Checkout was at 11 am, but housekeepers started knocking on doors at 10 am. I felt forced out before checkout.

Bed was as hard as a rock. Pillows were terrible. Ac did not get the room cold.

Tv didn’t work in first room, next room had stains on ceiling. Too much loitering outside the hotel! Clerk was nice tho

Dirty the common areas not the rooms. people making noise all the time even after hours including dogs barking in the hallways.

This is a terrible, old hotel. The facility was in disrepair, it was filthy dirty. The hallway smelled and the floors were filthy. The elevator was filthy with stuff on the walls. In our room the toilet was loose on the floor, the seat was loose, the shower door and bathroom door were broken. The TV speaker was broken. The desk chair was broken. There were no hangers, the sink had no stopper in it. The A/C compressor was excessively loud. The bed sheets were dirty and the bedspread had cigarette burn holes in them. We didn't get in until after 10:30pm so managed to shower, sleep and leave in the morning. No more Red Roof Inns for us!

I was disappointed, room looked like the picture on line but the building has an odor. Also saw and killed 2 roaches. When I called front desk for information no one answered the phone. Also very disappointed with the selection for the continental breakfast on Sunday. The one bed squeaked very load with the slightest movement. Linen on that same bed was on the wrong side, seams exposed. Had problem with the key. Seems to have been domestic issues with guest from two different rooms late Saturday night and early morning Sunday.

Great