The staffare very attentive.

The staff was lovely, especially Isabel - she was friendly and knowledgeable. The location can't be beat - the restaurant was quite good. We will be back.

Clean, great views, restaurant on site and lots to do!

aww my visit was one of the best ever i wish i stayed longer I love the tex and call just befor i landed i love love my room 305 It made me feel like a VIP Janice From las Vegas MGM Resorts

Great place to stay

Beautiful location close to all. Jamestown was very nice. A great getaway for rejuvenating your mind and body.

Very nice place and people. Room was comfortable and clean. Will visit again.

I’m a hotels.com high tier member, do a lot of traveling. This hotel is an absolute dump. Room smelled like mold, floor has large lumps under the carpet (feels disgusting walking around bare foot), bathroom door gets stuck when shut, need help getting out if you’re a smaller person. Bed extremely uncomfortable. Had to sleep on sofa bed because so bad. Place prob needs $2 million+ in renovations. Would definitely never stay here again.

I just didn’t feel we got out moneys worth. The location in regard to Newport was fine. Easy access and beautiful view. Amenities were non existent. No restaurant or bar (said changing hands… closed at the moment- we were not informed). No housekeeping. Just not the relaxing stay we hoped for- paying over $500/night

Property is run down. Hallway carpet is caked down like a matt. Room smelled musty and like it had been treated with formaldehyde. No food on premises; only coffee for breakfast. Staff was nice. The kitchenette in the room was generously equipped with appliances, knives, silverware, glasses, and dishes. Great location.

We had a lovely stay. Reviews made me think the property was going to be outdated, old, but I was pleasantly surprised. Our unit was immaculate, and faced the ocean. The pool is small but was nice, and there is a quaint flower garden. Location is perfect, walking distance to great restaurants, I recommend Simpatico, and quick drive to Narragansett beach.

Finding a blanket for the pull out bed shouldn’t be complicated.

We thought it was expensive given that most amenities were not available due to COVID-19. No maid service, no dining, no bar service, etc. the price should be reduced when all these services are unavailable.

Excellent stay! I will definitely try to book this hotel again next time. Great room, very comfortable, and friendly, helpful staff. We were thrilled with our time there.

We stayed off-season during the pandemic so we were not able to experience the facility in it's entirety; however, we would love to stay again. Beautiful view of Newport bridge and harbor. Very clean. It was more updated than I expected. Our room was extremely comfortable; although I'd prefer a more modern taste in furniture. Town was less than 1/2 mile walk. Easy access to Newport.

This Hotel is is a 5 star establishment. Service was polite but knowledgeable. The suite was incredible. We will return in the future.

Fabulous customer service! Very spacious suite with tons of extras (toaster, blender, dishes, etc.). Nice private deck area overlooking the bay. Building is a little older, but well taken care of. Great value!!

Lovely property in a beautiful location. Although it was too cold to get much use out of it, we appreciated the spacious balcony/patio with seating and a great view. Most amenities were unavailable because of winter and Covid, but the unit was very well stocked. Our only issue was the heating and cooling unit in the bedroom which we found to be impossible to regulate so we were cold in the evening and then woke up very hot as the night went on. Would definitely stay again!

What a beautiful site

The hotel is in a great area, room was clean, exceptional decor, and staff were pleasant and professional during our stay. Restaurants and small shops were within walking distance.

Quiet. Beautiful view. Very clean. Would like to recommend safety bars in bathroom and cable channels offered.

We have arrived to a third hotel which was Club Wyndham after coming from great hotels in Cape Code and Martha's Vineyard. Upon entering the room and turning the air condition units on, awful smell started to come out, I am not sure if those AC units were not used or broken or had perhaps some animals in there living. Then after perfuming the AC units we noticed that room was in fact not fully clean and sheets were not changed from previous occupants. I really don't like to leave bad reviews, I can easy stay in 3star hotels without any issue. We had to check out earlier one day as smell was just overwhelming. When I reach out to Wyndham of possibly getting a one night refund they denied it, so this expedia which was the booking agent. Simply disappointed and would not recommend this hotel. One thing I can say is that they had the best chef and cooking was amazing out of the 2 other hotels we stayed in. I would most definitely recommend the restaurant and chef Hakim's cooking. I am also quite disappointed about Hotels.com booking through other parties and not their own.

Amazing view, definitely recommend, rooms are gorgeous

Second time staying there. Lovely hotel. Great service. Great views.

The hot water would take too long to come out. Water was cold for several minutes.

Loved the quaintness!

Darcy, the manager, is on top of things. Very boutique like hotel in a very unique location.

We loved our stay. The room was clean, smelled great, had every convenience you could think of including a small kitchen (no stove or anything) but plates, glasses, wine opener, etc and a good size refrigerator. The bed was so comfortable with a wonderful down comfortee and fluffy pillows. The syaff was incredibly helpful, food was good and the views were fabulous. Straight across the water from Newport-convenient 13 minute drive.

In order to understand where I am coming from, you must understand...this is NOT a hotel. Worse, no one told us that until we found out the hard way. We stayed 2 nights, a Sunday and a Monday night. We found out what we were in only late Monday, when we returned to our room to find the bed unmade, towels still on the floor in the bathroom, waste baskets full. We went to the front desk, and were informed that maid service only happens on Tuesdays, that this is a "time share" a "vacation club". No idea what that means except it means if you stay however many nights that don't include a Tuesday you get no service. The pool was nice, thought we'd have drinks. There's no pool service, so I went to the front desk and asked if we could get drinks from the restaurant bar and take them to the pool. Answer : "Gee, that's a good question, when you find out let us know". So, I went to the bar and ordered drinks and tried to put them on my room. Well, you can get drinks to take but you can't charge them to your room, the restaurant is separately owned and operated and they only take credit cards and cash. Now, really...am I the ONLY person who has ever asked the front desk how that works????? For what they charge (about $330 a night) this experience should have been far better.

Very comfortable and great location! Walking distance to the bay and the village. Staff is very friendly and helpful. If you are looking for quite and relaxation, this is the place.

Quiet five day respite in a beatiful location. Wonderful friendly staff. Walking distance to town.

The room was very comfortable and clean. The staff was very nice. The restaurant staff was awesome.