Only WiFi was a little slow but they are change it. All was perfect and the reception staff are amazing. Thank you fro everything. It was a perfect stay in a very beautiful city!

Fantastic hotel, massive rooms, great location.

Bathrooms are too small Cannot find enough space to sit and close the door Impossible Other things were OK AC was not really working and did not change the room temperature

It was too hot in a room

Excellent

Parking is expensive, rooms need updating, air conditioning not effective

very good hotel a minute away from espace de la tête d'or centre des congres. also near the gorgeous parc de la tête d'or. the staff is very nice and helpful and the room are very clean and very big.

The hotel is clean, nice, rooms are spacious and comfty, the front desk people is gentle. The breakfast buffet doesn't have much variety, but is ok for 3-4 days stay. The lady by the door in the restaurant is picky.

Did not feel safe at all in this area. There were men screaming in the back outside and busting bottles… I would not recommend if you are not familiar with the area.

Staff were very helpful and polite at all times. Room cleaned well every day. Comfortable bed. Wifi very helpful. Breakfast had a good continental spread.

Decent hotel, room size was satisfying, furniture inside the room was pretty old, inside the room was quiet over the night.

A recent two night stay. Excellent location near to the Tête d’Or park. Local boulangerie and small supermarket as well as some limited free parking, although hotel does offer parking at a charge. Very clean throughout with helpful friendly staff. Easy walk to tramline and various bus routes connecting to train stations and the centre of Lyon. Restaurants also within a short walk. Rooms very clean, superior rooms recently renovated to a good standard, comfortable beds, adjustable heating and excellent showers. Only minus points - no hot drink amenities in room, no refrigerator in room. Cold drink machines available. Breakfast available at an extra charge. Very happy to stay here again and would happily recommend.

Very nice staff very good location room very clean and nice Breakfast so so

the hotel is quiet, the rooms are big, and the property is located very close to the park Tete D'Or

renovations taking place including drilling while my child was napping (which thye wouldn't pause), neighborhood not great except for proximity to park. no good food/grocery options. but all the staff were very kind.

Overall a good stay-- when I first arrived I hadn't realized the neighborhood would be this way, I was staying there for work, there isnt' much going on in the area except that it is very close to parc tete d'or which is huge and beautiful (including gardens and zoo). not much in the way of restaurants, groceries, etc. The hotel itself was under a lot of renovation, they were drilling the wall next to our room while my baby was napping in late morning, and they said they wouldn't stop. But the staff at front desk and restaurant were very kind and helpful and that made up for a lot.

Very nice.

It was a good experience overall as the staff was very friendly and the services was on point always. Cleaners always was doing their job properly, as my room was always clean and the bed sheets was changed everyday. Bathroom was always clean and the reception people was friendly trying to be as helpfull as possible. Overall i fully enjoyed my stayed.

This hotel was photographed to be updated, it wasn’t; carpet so nasty I would not walk on it barefoot and the AC did not work. When we asked about plans to fix it, we were told that’s just the way it was. The area where it is located is questionable... we were told by staff to walk through the nearby park (after walking through a run down, graffitied, & desolate labyrinth of a strip mall), and local kids threw a firecracker at us! Horrible hotel. We stayed one of two booked nights.

Good location for our trip, nice hotel, but although had air conditioning not controllable in room & staff indicated not allowed to turn temp down. Was hot, stuffy, seemed like no air movement at night, difficult to sleep at night.

First, a disclaimer, Lyon was having a terrible heat wave and the little air conditioning was having a really hard time keeping up Add to that the renovation construction noises and this was not a great place for naps and sleeping. This hotel is in a quiet neighborhood, a few blocks from busier places. Some of the buildings near the hotel are in disrepair, but we never felt unsafe walking around. The bus and tram run very close and the metro and train stations are walkable distance. we walked to Tête d’or park most days or took public transportation to get to the tourist attractions. Staff was friendly.

The hotel was uncomfortably hot and they control the a/c. When asked to adjust they rudely said no.

Not n at the heart of Lyon. But convenient for the Congress Centre. Lunch and dinner are NOT offered Fri-sun which is inconvenient

This is a well-designed hotel. I like the considerate details of the facilities, which is more convenient than most hotels. The cleanses is also satisfying. However, I was quite shocked by the staff’s attitude towards me when I reported that a group of people were making unbelievable noise under my window at 00:30 am. They had played loud music for 20 minutes before I came to the reception. The staff at the reception said in a rude voice that it was nothing about the hotel’s business. He refused to get out and deal with the situation. I agreed and suggested he call the police. But he was still reluctant and was doubtful about my complaint. He had an expression looking as if I was too annoying to look at. But I was speaking in a polite voice. I didn’t know what I could do to be more friendly. This was my first trip to France. And staff in all other hotels were friendly and at least polite! After ten minutes the hotel offered me another room. Had to say that they still responded to the problem instead of being blind. But I felt offended and not a bit welcomed. Too disappointed! Leave strains on the delightful first impression.

I went to Lyon for a conference at the Centre de Congres, this hotel was close by (15-20min walk). Similar distance to the town centre. There is a large park and zoo only a few minutes away. The room was basic but comfortable. Staff were friendly. Breakfast options were good. The air conditioning did not appear to be working in my room, but fortunately this was in April and not too hot, so I didn't complain.

I went to Lyon for a conference at the Centre de Congres, this hotel was close by (15-20min walk). Similar distance to the town centre. There is a large park and zoo only a few minutes away. The room was basic but comfortable. Staff were friendly. Breakfast options were good. The air conditioning did not appear to be working in my room, but fortunately this was in April and not too hot, so I didnt complain.

This 1979 hotel needs a complete refurbish. The sad, dorm like room decor is not helped by the shabby, and dirty, wall to wall carpeting. So so bed, drab decor and window looking onto ugly rooftop of the congress centre makes dor a depressing environment. Looks like hotel is beside the wonderful Parc de la Tete D’Or. In fact, it’s located in semi indistrial suurpundings, and close to (though not aidible) high speed train tracks. There’s no mearby access to the park. Inpleasant sieeoundings dor a walk, or to leave on foot. Automobile needed to go anywhere of interest in reasonable time. Staff are uninterested and/or officious. In short, if you want a pleasant stay near central Lyon, stay elsewhere.

This 1979 hotel needs a complete refurbish. The sad, dorm like room decor is not helped by the shabby, and dirty, wall to wall carpeting. So so bed, drab decor and window looking onto ugly rooftop of the congress centre makes dor a depressing environment.Looks like hotel is beside the wonderful Parc de la Tete D’Or. In fact, it’s located in semi indistrial suurpundings, and close to (though not aidible) high speed train tracks. There’s no mearby access to the park. Inpleasant sieeoundings dor a walk, or to leave on foot. Automobile needed to go anywhere of interest in reasonable time. Staff are uninterested and/or officious. In short, if you want a pleasant stay near central Lyon, stay elsewhere.

Great location, close to botanical gardens and large park. Walking distance from convention center ~15 minutes). Friendly stay and clean room.

Terrific value next to marvellous park this is definitely. A great choice of hotel

Very welcoming reception staff. Metro line to city centre 10 minute walk away so convenient for sightseeing in Lyon.

This hotel is Friendly, comfort, clean & fine price.