Ok

Good location, dining options are ok, staff was great.

Uncomfortable mattress , small rooms , old building, I would not recommend staying at this hotel .

It was perfect. It is a five minute walk from the train station. The room was very small, but well appointed. The bed was very comfortable.

We loved this stay for so many reasons. So close to the train station, shops and just a short walk to great restaurants in Old Nice. Proximity to the beach and promenade was also a bonus. Our hotel room felt like you had entered a sound proof room. With padded walls and extremely comfortable beds, even facing the main street was quite quiet at night for sleeping. Plentiful hot water and a rain shower with great pressure was the icing on the cake. The room and bathroom/shower look like they have had a recent upgrade and it looks fantastic. The mini fridge, kettle and complementary coffee/tea in the room was also a nice touch. Breakfast was well worth the 13 euros. Hotel front desk staff were super helpful for all sorts or questions and recommendations. I would definitely stay here again!

Old town French feel

Excellent location, walkable to train station and tram station including line to the airport Great breakfast

Considering location on busiest road in Nice,the room was very quiet. Staff were all pleasant and helpful. Room was clean and spacious. Would choose this hotel next time in Nice.

We arrived from New York, after 9 hours flight and bad sleep. Two people sitting in reception small area, one busy with some bills and calculation on computer, other guy on the phone. Waited standing for a good two minutes may be three. Neither one acknowledged us or at least say something like: I will be with you shortly. Until I realized I am too polite and they are too ignorant. Then asked; can one of you give us our room. The one on the phone pointed he is busy on phone. Waited, after another minute or two, eventually bill calculating guy looked at us and asked for passports to give us room. As a 71 year old engineer, I though I am qualified to teach those ignorant people and said ; If i am on the phone at work and someone arrives and need me, I make the phone conversation short to address the client. You should do the same, it is common sense. May be hotel management should give them training. But, what if the bill calculating guy was the manager! This is a two star hotel by North American standard yet rated 4 star! Hotel pictures are deceptive. Reception area vey smal had a few stools, no sofa. Bathroom and shower was renovated and was good. Hotel location was close to Nice main rail station and was good. Bad customer service was my main concern.

In an excellent location on the main street close to shops and restaurants. Staff were very helpful and breakfast was good.

Decent hotel to stay in for a short time, at a reasonable price. Location is great, situated on the main high street with plenty of shops, eateries and tram links. The staff were very friendly and helped us when we can. The room was satisfactory, particularly the bath tub! Unfortunately the Aircon didn't seem to work particularly well and the noise from the rear of the hotel was a bit annoying.

I have visited the Best Western Alba hotel 3 times. I have always found the staff very friendly indeed. The hotel is situated in a great location. I am planning to return in 2024.

Very convenient location a few hundred meters from the tram and the train station. The room has a fridge, coffee making, and a safe. Size of the room was good and although ou room was fronting the main road, we found it to be quiet.

Excellent

Central. Convenient but not cheap and 1 tiny elevator

The location was great.

On the main shopping street so very convenient, walkable to the beach, tram, railway station. Staff were lovely. Facilities a bit dated, but perfectly fine as a place to sleep in the center of town.

The place is in pretty bad shape, hair dryer from 1900 :) and not safe to use. Would not come back.

it was not a 4 start hotel

Everything was close to the hotel. Staff was very friendly and helpful.

A nice hotel

Good hotel

Property is located in Great Location, close to the beach and train station, problems, may be bad luck, there was a strong water sewage smell inside the room couldn’t sleep. I had to wear a face mask no Wi-Fi connection not any help from staff regarding these problems.

The property was central, very easy to get around. Staff were helpful and rooms were clean. A little dated but overall happy with the stay at this hotel.

Hotel is nice and clean. Staff is friendly. Close to city centre, close to beach, maybe 15 minute walk. Very convenient. One down side is that the room key didn't work all the time, we had to keep telling the staff to fix it for us almost every day. That was pretty frustrating. Yet they can fix it within 30 seconds, so not too too bad. All in all, we all love the stay and would book the same hotel again if we go back to Nice!

I have no clue how this hotel can be classed as a 4*. It’s extremely old, basic and dirty. It needs a complete refurbishment and clean! I would not recommend this hotel.

Lovely hotel in a great location to the train station, shops and the centre of the town. The staff were very accommodating and the breakfast was fantastic.

Clean and updated

Great location. Room comfortably fit 4 people. Easy walking distance to everywhere.

Great Hotel in a very good location. Easy walk to beach and local restaurants. Staff were extremely helpful and spoke many languages. Will definitely be staying here again.

The front desk staff really made the experience special. We got recommendations from them which were spit on. They also helped with travel details. The rooms suited us perfectly.

Great location.