Room was perfectly fine. Bathroom stink of smoke

Basic accommodation, easy car park, near the train station. Value for money

It was good value

Good value for money. £55 per night for double room. Ideal for contractors and folk just passing through. Staff friendly and very helpful.

As a regular visitor to the hotel I’m a bit perplexed bout something. On the positive, room’s immaculately clean, cheap and located right next to train station. Negatively, for the last 4-5 visits the TV wasn’t working. These was random rooms. To be fair on one visit the staff told me I can move took if I wanted to. Apart from that it’s sound as a pound

I managed to book a room for £46 for one night while visiting friends - for that price the room was an absolute steal! The room itself was lacking some modernisation in terms of style, but a smart tv was supplied which was a nice surprise! The staff at the front desk were very welcoming and lovely to chat to. The room was clean to a degree, but is clearly in need of a revamp. I am planning on staying here again!

You have what you need!

Dismal surroundings and a hotel that needs a total refurbishment, inside and out. Very tired and run down. Staff were great but it must be depressing working in that environment. Rat boxes everywhere on the site!

It is a bit of a peculiar place as it is configured on a 'USA model' such that there are open balconies instead of enclosed hallways (as a frequent visitor to the USA, I should mention that this arrangement seems to have gone out of fashion over the last 10-20 years). It is a bit old but the staff were very friendly and breakfast was fine. My only complaint is that my room overlooked the parking area which was irritating as I didn't bring a car, I would have preferred a room at the rear.

Loved the layout of the accommodation, and the room was spacious. The only downside was the bed was too soft, but overall it was nice

I love how cool the room is. No needs for a fan. Very clean and the staff members were friendly. I would visit here again

The property needs updating, it is a Budget Hotel. I had difficulty in getting the shower to work The staff were very welcoming

The mattress was too soft for me.

We loved staying here! Felt very safe and staff was very lovely and easy to contact. Bedrooms were a nice size for the price with a big comfy bed. Private bathroom which looked all nice and clean. We didn’t have breakfast there however from what we saw it looked lovely! Only problem is that its right next to a train station so its abit noisy on a night but nothing awful and definitely nothing that would keep you up at night. Rooms had tv and space for tea and coffee. For the price it’s amazing and would recommend to anyone coming for short stays

The rooms are dated, and mostly clean, but i am picky as i work in hospitality. The restaurant is laughable, the menu wax a choice of pizzas, a flatbread or a couple of sandwiches. You couldnt even gat a side of chips. The breakfast was 1 sausage, 1 egg, 1 rasher of bacon, a small pot of warm beans another small pot of microwaved mushrooms and hash brown

Easy parking

Stayed here a few times as a cheap option close to Liverpool. Feel like it’s improved from the last time we were there. Used to be quite loud and run down but no such issues this time. Would stay again based on this visit

We have enjoyed our couple of night away in runcorn

Check in was quick and friendly. The room was clean and tidy and the bed was comfortable. Parking was easy the food was well priced and tasty.

Good

Easy check in and clean room, but looking a bit tired.

This property was one down from pontins. It was really run down and the reception part was like a toilet block. Not nice at all. We were in the middle of a busy trading estate. I’d avoid. Came here with my girlfriend, we won’t be back again!!

A very basic room on arrival the room was very dusty on the walk to the reception outside very messy and maintenance needs doing around the property morning breakfast staff were very nice

Booked a twin room and was given a double. Not really suitable for a 50 year old mom & her 17 year son. Went back to reception but they only had a double.

I have stayed before - handy location and close to town

No frills room but spacious for the price

Great service from the staff. lovely breakfast.

Couldnt fault the helpful staff . Nice and qiuet and my room was everything i wished for. All in all i couldnt fault my stay.

Nice basic hotel

The hotel is very dated with everything covered in woodchip and magnolia. My room carpet was stained and it was obvious that it was a pet friendly hotel and I had to be moved to another room. The full English breakfast was awful and inedible. Despite my complaint about the food, I was not offered any refund or discount. Overall, the staff were friendly but didn't go out of their way to improve customer interaction. One positive - convenient for Runcorn station.

It’s quite a difficult task to rate the Campanile as it’s a budget property. All I’ll say is don’t expect too much, but for the price it’s ok.

The campanile has always been a reliable clean and cheap hotel with friendly staff. Used them a lot in Europe. This hotel could do with the surrounding fences fixing and a bit of decoration. Staff are friendly and apart from being run down its cheap warm and with food available. Its OK.