Amazing location in the middle of the pedestrian street. Great rooftop for evening drinks before dinner. Awesome balcony on the main walking street. Helpfull employees that really wanted our stay to be special. Clean Rooms, and large for europe!

We booked tgis hotel and was put us in Hitel Villa Diodoro because they were remodeling. Villa Diodoro, the front staff was very rude and did not want to answer any of our questions, like what time is breakfast. When we arrived at our room there was a buzzing noise with a rattle (402). When we reported it to the front desk, they said it should stop at 9:30. They couldn't move us since they were full (which many rooms were not being used since rolling shutters were down all day and evening). The noise did not stop. Needless to say, we had a hard time sleeping. We finally talked to the front desk manager the next day, and he moved us to a different room. There was no compensation for the lack of sleep, not even an apology. The room floors are very dirty and need a good cleaning, the carpet in the hall needs to be replaced. The linens were torn. I am sure the hotel was nice in the 80's but has not been updated since. The breakfast was all processed food, from the meats to the pastries. They had an instant machine for coffee and juice like a cafeteria. The pool area was not open, the front desk told us it was dangerous. They had no shuttle to the bottom. The driveway was broken and unsafe to walk up. Basically, it needs a good overhaul. The view was spectacular. But many other choices for the price that we paid for supposedly a 4 start hotel that had a Michelin star 5 years ago. Very disappointed. Make sure you are actully staying at the hotel you booked

It has a fantastic location. That, and ability to use the beach privileges at their sister location, made it an excellent value for the money. The rooms are comfortable; ours has a nice balcony. The room interiors need a refresh.

Had a wonderful week at the Hotel Isabella,the staff from reception to the cleaners were always friendly and cheerful. The building could do with a bit of TLC but that had no effect on our holiday.Our room was at the front of the Hotel where it was always busy up til 1am but the room once the balcony doors were shut was well soundproofed. The aircon worked very well and the two single beds arranged as a double was very comfy and gave a good nights sleep. The breakfast was Buffet style and ample with the typical mix of fresh meats cheese fruit etc served on the roof terrace with a marvellous view of the coast. We would definitely stay here again

The location of this property was absolutely perfect! There was noise from the busy street during the night but this was expected given the location of the room. We were disappointed in the appliances not working such as the fridge and air conditioning. The shower waa also extremely small.

Very clean, comfortable room. Excellent shower pressure & temperature!! Appreciate the breakfast buffet!

Hotel is cozy, neat and clean; staff are professional and hospitable esp. Lori (front desk) and Ricardo (dining/breakfast)

They closed this hotel for renovations and never informed us or expedia. So we got there and had no idea what to do or where to stay and then we spent 3 hours on the phone with expedia trying to fix that out.

We were told 20 minutes before arrival that the hotel was closed! And that we were transferred to hotel Diodoro. A nice hotel, but a long distance from where we had arranged to have transport. So we had to drag heavy luggage a very long way…and then walk up a hill to town! A terrible situation! Why did you allow us to book a closed hotel! A very very bad result which wasted an hour of our time and caused us to be very worried about how to get to the Diodoro and we were very tired…we are 68years old!! Not acceptable!

Hotel Isabella is in a great location right in the main shopping area of Taormina. It is an old historic building, so don't expect the most modern amenities, but it has plenty of old world charm! As you would expect in an older building, the rooms are small but very nice. If you are driving - do not try to park at Hotel Isabella! We tried that, big mistake! There is paid parking at Lumbi just off the expressway. Free shuttles will transport you nearby and there is a short walk to the hotel.

the location is great and the staff are friendly however the facility itself leaves much to be desired. They don't have air conditioning as of October--which is still hot is Taormina--so we were very hot in the room. The room was musty and the beds uncomfortable and even with the patio doors open, there was no air circulating. it was also more expensive than other hotels that are a bit higher up and a lot more comfortable an nice

Perfect spot to explore Taormina. Right on the main street which is where you want to be. The hotel is clean and the staff is welcoming. The breakfast is excellent. The view from the roof is outstanding.

This is my second and last time staying at the hotel Isabella . The staff has no smiles they are not welcoming. You have to acknowledging them with Bongiorno. They are not helpful They told me I had to ot and extra $50.00 per night for my second guest. They made me sign stating I pay the $50 per night when I signed it I wrote I like to speak to the manager never contacted us or followed up with us. They gave us one towel no hot water very poor air conditioning, no iron Fuse kept blowing when using the hair dryer. The only thing I can say was nice was location besides that I would book and other hotel.where they will treat you like family. Been to Italy last six years in a row except Covid 2020 The hotel is outdated and dirty they only give you one roll of toilet paper . Think I spent almost $1000 for four nights and it was horrible.

Excellent location unless you have luggage. Town center is pedestrian only. If you have luggage you either have to go down many stairs or walk 250 meters from the town gate, and there is no parking there. If you have a car you go to thee parking lot a half kilometer away and either walk uphill or take the parking shuttle or a taxi to the main gate, and lord help you if you can't carry it all in one trip. The staffing is at too low a level and there are no porters. I would gladly pay 10 to 30 euro more if they had a porter and valet service, like many other hotels in town centers. Rooftop deck for breakfast has outstanding views. One desk clerk was helpful but the others were all surly or diffident.

This is my second time staying at hotel Isabella and it will be my last time. The hotel front desk staff is not welcome or friendly no smiles or no Bongiorno's from them unless you greet them first. House keeping was very pleasant and friendly everyday. I made a mistake on my my putting in for one person one night and two people the other nights. booking I had two separate booking because we added on a night to stay so it was two separate reservation After the first night which was reserved for 2 people they put us in a single room with one towel no hot water and the Air condition was very poor. The next day they said my reservation was for one person and I had to pay an additional $50.00 a night for a total $100.00. They told me if I didn't like it I could check out and I would not get refunded. Very poor service when they made me sign the paper for the $100.00 payment I made a note I like to speak to the manger. She said he would contact me I never heard from them. When I asked why I was in a single room the first night when my reservation was for two and why I only had one towel in my room which was stained. Marco response was housekeeping made a mistake. No iron in the hotel had to send four items out to be pressed two shirts two pants cost me $60 euros The bottom line is they lost a customer and I would give this hotel a 1 star. The only 2 quality of this hotel the location & house keeping being pleasant and nice.

Nice place on the main walking street with a panoramic breakfast terrace.

Hotel is very central , breakfast is very good with a nice view from the rooftop. Staff are very friendly and helpful and we had spent a lovely relaxing day in the free beach club offered by the hotel. Will defaintely stay again.

The location is great but the hotel is very tired and dated. I guess it’s ok for a 3 star. We booked a room with a balcony but ended up having to share a terrace with 2 other rooms. I was reading a book out there when a woman came out, started smoking and speaking loudly on the phone. Be careful to request a private terrace (even those are facing the street and have no dividers between rooms but they were better). Beds are two singles pushed together and there is no control over the air conditioning. Staff were really friendly and helpful and gave us a different room but they didn’t know anything about the opera. Breakfast is very basic and the coffee tastes like powdered packet coffee.

Perfect location. Friendly staff.

Fantastic location and fantastic hotel

Centrally located an a great price. Rooftop patio is a must see.

Innsjekk gikk raskt og greit. Ble veldig skuffet over at frokost-terrasse var stengt pga rehabilitering, Dette var ikke opplyst ved bestilling. Rommene manglet aircondition, men hadde noe tilluft, noe som ikke var nok mtp over 30 grader ute. Personalet var hyggelige og da spesielt damene som rengjorde rommene. Alt i alt et helt ok hotell.

The decoration was great!!!

Nice room with balcony. Great location near restaurants and shops. Walking around get beautiful views of the sea and Mt. Etna. Can take the gondola to the beach or see the Greek Theater.

Great location, wonderful breakfast. The front desk was very helpful with suggestions.

Breakfast was horrible and evening very noisy

Hard to find. It is in the center of town but you can’t drive there. We weren’t aware of this before we arrived and wanted to check in before we parked our car. We drove around the back, got stuck on a narrow street, then a long walk to the hotel. Park in the Lumbo garage and take the free shuttle to the arch. It’s a short walk from there. Other than that, all good. Would stay there again.

The hotel is an adorable hotel right in the center of the shopping district. Perfect location! Breakfast was excellent and the room was clean and decorated in a very Italian style. We loved it. A parking garage is within walking distance. Very little street parking.

We loved Taormina, Italy and the centrally located Hotel Isabella. The only bad thing about it was lack of parking. We had to park about a mile away and haul our luggage for about eight blocks uphill on a pedestrian-only street. But it was worth it as this small hotel was really special. It was right on the main street of beautiful Taormina and had an amazing rooftop deck where breakfast was served and we took our wine and appetizers in the evening. It even had a view of the ancient Greek amphitheater and many highlights of the city.

Stayed for a week while exlporing the Amalfi coast. Great location close to the bus/train/ferry. Friendly staff and great breakfast. Very nice room, thankyou

Location was great, staff were all great but room was tired & air conditioner & fridge barely worked.

Most important was the excellent staff from the room cleaner, the breakfast staff and reception. Could not be any better. Most helpful. We found no tea making in the room, as in England, and, on request, immediately provided new kettle etc. Also helpful regarding travel information. Air-con was perfect too. Would thoroughly recommend.