Nice place in an area that doesn’t have many hotel options

a little out of the way & felt semi commercial. certainly good , clean & good value. if passing thru the area again would we stay there - yes!

Very clean, friendly staff

Great customer care it was a great shower and good perks such as terry cloth bath robes We loved it

Great breakfasts, friendly staff. Outside was in need of replanting and removing broken furniture.

Nice property, comfy beds and good breakfast. Front office and restaurant staff were great.

The staff were amazing. I was here because my daughter had a medical emergency while in Italy studying abroad. The staff went out of there way to meet my needs and even provided me with snacks to take to the hospital.

The location was inconvenient, but the room was comfortable and clean. Breakfast was good and cheap. I noticed that the staffs pay much attention to hygiene, which is something the guests appreciate.

Second stay here. They are consistently good. Room is spacious with outstanding housekeeping(Rosie cleaned our room, she is awesome). Breakfast was good ( dining staff were so nice). Front desk professional and helpful. Live the balcony rooms. Bathrooms are large and clean. Will stay again for sure!

Comfortable rooms and bed

We had a pleasant experience at the hotel. The breakfasts were fantastic, but it would have been nice to have a cup of tea or coffee in the afternoons, and there is no provision for that. No coffee/tea maker in rooms.

Our stay was excellent. There are many restaurants near the location. there is also a shopping mall within walking distance in case you need to make a purchase.

Pulita moderma

Great hotel near Viterbo. Great customer service, on-site secure parking, spacious rooms and good breakfast selection.

Disappointing customer service prior to check-in with a complete lack of flexibility in the time of COVID. Check-in took nearly 30 mins as the hotel had cancelled the booking without telling us. Partner and I were both bitten at night while sleeping (during ten days in Italy, this ONLY happened on the two nights staying at this hotel). The adjustments to Breakfast because of COVID meant the meal was VERY basic and the safety measures taken felt mainly cosmetic. The decor is in severe need to attention (wall paper in the dining room was peeling). Location is lacking any charm or convenience. No tea / coffee making facilities in the room. Linen only provided for one person in a double room.

Excellent. Very clean. Very quiet. Excellent bed comfort. Rooms are large. Breakfast and service all very good. Secured gate parking.

The next chance to visit Viterbo will surely include this hotel in the list. Even the breakfast was excellent

from 1 October the air-condition turned off, it's impossible to bi in the room

Friendly staff great breakfast ideal location clean room

Good, practical hotel with parking. Was functional. Nothing special. We had a low level room overlooking a carpark.

Everything was fine. We stopped in Thus town because we were tired. We got plenty of sleep and moved on the next day

Near shops and supermarket. Big room and nice facilities. My only suggestion would be for the bar to open longer that 5pm

Property was in a quiet area not close to much of the touristy portion of town, but it was still a nice place to stay.

The hotel is in good condition and the staff were excellent. We had the buffet breakfast which provided considerable choice. We paid a little extra for the on-site parking. The location is not ideal for tourists wanting to see the sights of Viterbo or for walking distance dine out choices.

Very friendly and accommodating staff.Good hearty breakfast and variety of coffee drinks.

Very friendly and accommodating staff. Good hearty breakfast and variety of coffee drinks.

Great size room with balcony. WiFi was solid. The little extras they give you (free bottle water, 5€ private parking) really help if youre driving through the country side.

The room was large with an incredibly comfortable bed. The bathroom was clean and modern with a powerful shower. Parking was easy in their on-site car park. The bar could have been better stocked. Good for a 1 night stopover, but a little too far out of Viterbo for a longer stay.

Very nice stay in Viterbo overall. Plenty of historic places to visit. The museums were not crowded. Taxi service around the city is very efficient and reasonably priced. Very safe to walk around at all hours.

Outside centre around 100 km north east of Rome. Thermal baths and bus station close by hotel. Lake Bolsena not too distant with protected natural surround. Pilgrim's way long distance path connects to Rome. For those interested in camping there good sites. From hotel it is a good walk into Viterbo's old part of city centre, but interesting place with much of medieval core standing. Where sensible shoes. It is hilly. There are many steps and uneven surfaces. Where there are paths, these are in poor condition. Most local roads have poor surfaces and driving is very aggressive. Not all places are open in March and it can be cold and breezy, especially . Main rail connection is at Orte which is on high speed line and has stopping service to main Rome Fiumicino without need to got to Rome Termini. Local rail services in Viterbo are on single track branch line.

Lovely big room, with balcony. Breakfast was nice. Rooms were really quiet and had a fabulous night's sleep.

We could not believe the service we received for the price we paid. It was exceptional! The full breakfast in the morning was excellent and exceeded our expectations. The staff was very professional and helpful. We cannot say enough about our stay at the Best Western in Viterbo! GRAZIE for the kind welcome and exceptional service.