Not a 5 star hotel. It is decent and close to Beach. We did not eat breakfast but judging by the taste of coffee, the breakfast may not be amazing. Staff are friendly but checkin process in chaotic due to under staffing. Rooms are decent and it is a family and kids friendly place. Not the best place for people without kids.

Would highly recommend playa de muro village. Access to the beach was from the hotel so felt safe for little ones, and the hotel facilities are fantastic. There is an indoor pool in case it is too chilly to use the outdoor pools. The kids evening entertainment was a hit, but we missed out on alone time as didn’t realise the kids club was only available for drop off from 4yo (we have a 5yo and 2yo). Quality of food was great, but lunch options were limited tbh. Would highly recommend a stay here, especially if you love to cycle as there are a lot of cyclists around alcudia! We stayed in April and it was a bit chilly, might be better in May.

Food was excellent. Overall Hotel not true 5* and very over priced

Not a great attitude from the reception staff during check-in, telling us that the room we booked didn't exist and blaming Hotels.com for advertising this non-existing room. Eventually, after dragging our luggage from one room to another for an hour, they put us into an OK-ish room but still not as advertised, and refused to upgrade us to a better room for free. Buffet breakfast/dinners were generally good, particularly, in the beachfront cafe. We enjoyed the meals and the view. The beach itself is nice, but very narrow and overcrowded with beach umbrellas/chairs. If you don't wish to use them, you basically have no space left for you. Apart from the hotel, there is pretty much nothing to do outside within walking distance, which is pretty sad. It's good that we stayed only for 4 nights. P.S.: Beware, this "family-friendly hotel" has no lifts, so if you've got a pushchair, you'll need to conquer stairs multiple times a day.

Great hotel for families. Beautiful location right on the beach (although the beach gets quite windy in the afternoons). Enjoyed our stay very much

Staff were excellent, property was pristine, buffet was varied and well-suited to a family. Overall very impressed and will definitely consider a return trip.

Service is top noch and would recommend this place for family with kids. Activities are fun and very relaxing place to be at.

When it comes to hotels I think here are the most important categories 1. Location 2. Room and hotel quality 3. Friendliest of staff and service 4. Entertainment 5. Food 1. Location very good with lovely beach outside of hotel. Lots of shops and restaurants nearby 2. Room and hotel quality satisfactory with the only exception that air conditionally poor and takes ages to cool room down 3. Amazing staff.. the staff are clearly happy to be working there and everyone are friendly and willing to help. The lovely touches are like they remember what you like to eat, remember your names etc. Best I have seen. Special mention to a staff called Conchita, my kids loved her!! 4. Incredible entertainment, shows every evening, one for kids and another for the grown ups. Even lots o entertainments by pool during the day too. Obviously given real thought process. One of the best I have experienced 5. Amazing food and not shy on ingredients. Different food every day in the buffet ensuring that you won’t be bored. Great quality and good variety. Was there for 14 days and was not bored by the end of it having eaten there for breakfast and dinner every day for 2 weeks there. What an amazing hotel, would definitely go back, not the best rooms or the fanciest hotel I have been to but certainly the best as a whole package. My wife and my two daughters (4 and 2) loved it. We made many friends there too which tells you the friendly vibe the hotel gives

Food could use some improvement, but was good overall. Some things in all inclusive, are not, included at all. Had ants in the room, no big deal im used to that, shower faucet was very hard to regulate and had occasional changes in temperature.

Overall the hotel is recently refurbished but not what I would call a 5 star facility. We staid an extra 4 nights at the 4 star iberostar next door at half the price and hardly notice a difference. So far only the buffet quality seems slightly superior but not good value for money. Very friendly staff but I wish I didn’t waste my money as it was not a true five star experience Mx

The water of swimming pool was freezing

Had a great stay. Lovely and comfortable facilities, would definitely go again

Staff were lovely. App to contact staff brilliant idea. Food really nice. Lots of choice. Great for kids.

Sub-par services for a pretend 5-star. 4 -Star is what you should expect.

Great hotel for family. In a quiet part of town but close to beautiful beaches.

Lovely modern feel, room was lovely a big. Loved the separate living room, loved the location . The staff were brilliant and would do anything you wanted Only things we would have liked are sun beds on the beach as part of the hotel as I am not willing to pay for the ones currently The air con wasn’t on in the room and despite asking twice this was never on properly so it was hot in the room. The hotel did explain that they had only just switched on the air con in the hotel and did provide us a fan

Had a lovely stay, Hotel was so clean & well kept - Food was amazing, Pool area & outdoor bar area were lovely to relax, whilst listening to the waves hit the beach, Rooms were basic but clean and had everything we needed. Would definitely recommend & would return.

We came for a quick visit from NY leaving behind our toddler to enjoy a relaxing baby moon. Everything about this place was great. Upon check-in, we were given drinks (Cava and water) while our concierge David explained the details of our stay. We signed up for half board when booking, which included breakfast and dinner buffets. David advised that we could swap one of those meals to a lunch if needed, which is a great option. We ended up canceling the reservation we made on our 2nd night at a restaurant because the food was so good at dinner the first night. There were tons of options. Breakfast was excellent also. We were very happy with our room which was modern and had a fantastic view. They have blue tooth speakers to connect your phone for music, the shower was glorious, bed was comfy and it was very spacious. The facilities are incredible. The center pool area was warm which was great since it was cool for our May trip. Both pools we went to were very nice and spacious with a bar and bathrooms right there. Then the walk out to the beach was a breathtaking view. Beautiful blue water with mountains in the distance. The service all around was fantastic, the staff was friendly, attentive and made great drinks. We got a complimentary bottle of Cava in our room the 2nd night with some chocolates. Then we also got a free round of drinks at the bar that evening. We had a very relaxing stay and only wish we had more time to enjoy all that they had to offer.

Liked area did not like too many kids did not know

We had a very good time there and this hotel is just perfect place to stay. Staffs are very courteous.

Best place I’ve ever stayed - perfect for cyclists and families! Service and facilities second to none, suited us down to the ground, hoping to go back next year.

Location was nice beaches beautiful and front desk staff very helpful. Would return again.

Nice hotel, excellent staff, reasonable entertainment

Just returned from a week's holiday at Iberostar Playa de Muro Village. It suited us as a family of 4 (kids aged 8 and 5) perfectly. The swimming pool was fantastic and it was great being so close to a lovely beach. The staff were fabulous and nothing was too much trouble. They were very efficient and professional at all times and you could also have a laugh and joke with them! We went half board and you could have the option of having either lunch or dinner as part of this deal. This enabled us to try some other local places to eat. We really liked the Royal Beach Club for dinner, which is a 10 min walk down the beach. Though we often did end up having all 3 meals at the hotel as the food was good. One tip though- if you are susceptible to mosquitos then do take a decent insect repellent with you. If you sit out in the evenings, you are likely to get bitten.

Wonderful stay of the Iberostar Village -from the moment we arrived you were aware that nothing was too much trouble, champagne on arrival, bags transported to the room. Accommodation was fresh, clean, relevant to what we needed and more. The site was spotless, groundsman were always ensuring the areas were smart.There are 2 pools, the quieter one was nearest our room so we tended to stay there, perfect, never unable to find a sunbed, people were not bagging loungers from 7am. Housekeeping were very effective but not intrusive, nice touches of chocolates, fruit during the stay was really nice.Everything youd expect from a 5* hotel. Sport facilities were available, we played tennis. nice breeze where its situated.. There an indoor gym which looked well equipped and an indoor pool - there were saunas but I never got that far - also on site beauty/massage. The hotel is 20 paces to the beach, its not private and you have to pay for the use of the sunbeds for the day ~ €13.75 for 2 for the day - the sea is great, really warm and shallow for a long way out so perfect for children, there are life guards around too. The food is amazing, we were half board, a huge breakfast and evening meal, you will want for nothing, quality and variety was all there. There is evening entertainment from singing to dancers and acrobats, if its your thing. No much in the neighbourhood apart from the Spar shop and couple of restaurants which were poor. Great stay - go, youll love it.

Wonderful stay of the Iberostar Village -from the moment we arrived you were aware that nothing was too much trouble, champagne on arrival, bags transported to the room. Accommodation was fresh, clean, relevant to what we needed and more. The site was spotless, groundsman were always ensuring the areas were smart.There are 2 pools, the quieter one was nearest our room so we tended to stay there, perfect, never unable to find a sunbed, people were not 'bagging' loungers from 7am. Housekeeping were very effective but not intrusive, nice touches of chocolates, fruit during the stay was really nice.Everything you'd expect from a 5* hotel. Sport facilities were available, we played tennis. nice breeze where it's situated.. There an indoor gym which looked well equipped and an indoor pool - there were saunas but I never got that far - also on site beauty/massage. The hotel is 20 paces to the beach, it's not private and you have to pay for the use of the sunbeds for the day ~ €13.75 for 2 for the day - the sea is great, really warm and shallow for a long way out so perfect for children, there are life guards around too. The food is amazing, we were half board, a huge breakfast and evening meal, you will want for nothing, quality and variety was all there. There is evening entertainment from singing to dancers and acrobats, if it's your thing. No much in the neighbourhood apart from the Spar shop and couple of restaurants which were poor. Great stay - go, you'll love it.

We had a nice welcome to the hotel with a glass of prosecco during registration. The room was very comfortable and clean, and had its own balcony. The staff are very friendly and helpful. Lovely food with a variety of dishes to choose from. However, this did not change much daily. There is a good bus service outside the hotel so you can go exploring and lots of restaurants for alternative dining. You can access the beach from the hotel, sunbathing, swimming or even building sand castles. In addition there was visible security around the resort as it is also family orientated

We stayed as a couple half board in a 2 person first floor room overlooking the pool and a more of a side view of the sea. Very pretty outlook. You could hear the small waves on the beach some 50 yards away! Big terrace, kettle!, fridge aircon bath+ shower, flat TV all worked well. Dead quiet at night. Staff fantastic. Buffet food was good, option of beachside bar/tables, loads of easy parking outside on a quiet slip road parallel to the busier main road. Pretty grounds with big pine trees (quite green) 2 connected pools right up to the beach where you can separately hire chairs and umbrellas for about 10 euro. The beach is sandy (but not wide) and the bay fairly shallow and suitable for supervised young children. Try and get a room that faces the pool rather than one that looks out on other units or roads. The hotel is quite family oriented and there are bigger family rooms/units available. Staff were ALL very friendly. Feels a safe friendly environment. The road outside the hotel is quite busy and commercial with numerous bars and small supermarkets. We used the supermarkets to buy sandwiches for lunches on our walks. I recommended this Iberostar hotel - we have found all we have stayed in consistently good.

We went for the All Inclusive room rate and was not disappointed. Food was varied, vegetarian friendly and generally very good. Facilities for children were also very good. The Kids' Club was very well organised, friendly and welcoming; we were never stuck for something to entertain our child. The evening entertainment was also very family-orientated and the children's mini disco every night was a constant hit with our 6 year-old. The private beach/lounge area for hotel guests was well situated and offered great views and privacy. The perfect spot to read your book and enjoy a drink (or two!) from the nearby bar.

Brilliant hospitality, great atmosphere, outstanding service by the staff. Delicious food. Stayed here with my kids and husband and We all really enjoyed a lot. I would definitely recommend this hotel to everyone who wants to have a relaxing and fun holiday. :)