Nice property/beds very comfortable

Good price

OK for the cost.

Nice place

The place is nice and very clean. Feels safe also. I was only unhappy because of the $100 deposit for incidentals they make you pay at checkin. The refund process takes a few days.

Very good customer service

The staff was able to accommodate me, even with a late-night check-in. The hotel was clean, the bed got me to sleep through the whole night, and the Air Conditioning worked great. All in all, good for the price, just make sure to be up early for the complimentary breakfast!

Close to hospital

Great and clean rooms

We love this small quiet hotel in Lubbock!

Clean

VERY quiet. Comfortable bed. Clean. Within walking distance of Covenant hospital.

Very clean and excellent staff.

Not much variety for breakfast just waffles, cold cereal and muffins.

Very clean and staff were friendly and helpful. Rooms are a little dated and beds are full size so be aware (as stated in description). Breakfast is true continental with no hot foods except waffle maker. We would return if in a pinch.

It was great

It was very clean.

The facility looked clean but had an awful smell. Staff was courteous and friendly. Breakfast was very limited. Just pastries, fruits and yogurt. TV did not work. No connection. Room had water damage. Bathroom ceiling had bubbles that looked like it will burst anytime. You could hear sounds from the next room. Overall not a pleasant stay. I paid for 2 nights but had to leave after the first night. I was told no refund. Again it was not a pleasant stay for me.

The property was old however the staff was very polite and helpful great customer service. I disliked the service with expidia because they gave me a hotel I didn’t select. I paid to much for the hotel I got. Unsatisfied.

Rooms are slightly older and not as modern as many chains but they are clean, comfortable and well maintained. Certainly one of the best values in the area. Really the only downside is the breakfast which is very basic. There is a waffle maker, a choice of three types of instant oatmeal, two slices of white and whole wheat bread and a single everything bagel which I opted for with either cream cheese or butter. I could choose either the one vanilla or the other peach yogurt. In essence there was a variety of food to choose but only one or two to choose. If more than one room came down at a time there wouldn't be much left after two people from the first room chose their selections. Otherwise it's a great place to stay at. Just don't expect much from the breakfast and you'll probably be satisfied.

Great Location

Always clean and quiet!

Cleanest

Good value

Great

I booked this hotel because it was near the doctor I was going to see the next day. The front desk clerk was super friendly and let me have a late check out since my appointment was later that day and I need somewhere to wait. Very comfortable and clean. Definitely recommend.

I have a dog and disclosed this at check in. I have traveled with a pet for many years, and have a very well trained dog. I was put in the 'pet room' which reeked of dog pee so badly I could not sleep. They said they had no other rooms to move me to, and if I hadn't paid for the room and been so tired, I would have left. I considered sleeping in my car the smell was so bad. This room should not have been rented out and I would never stay here again!

Reasonable and close to where I needed to be.

It was a good experience. I would have liked a little more selection at breakfast, but it was ok. Rooms were clean and quiet.

Put me in a room without a working outlet to use my cpap machine. Had to switch rooms. Host could barely speak English and it was frustrating to explain to him my problem and then get a resolution.

very comfortable

Was good for what we had gone for very affordable rooms were nice need to work on the breakfast not much but ok